Tuesday, October 9, 2018

JCPenney - Account Creation - The "Next" keyboard button doesn't advance the user

JCPenney App for iOS (version 8.9.2)
Date: 10/10/2018

Description:

On the "Create Account" screen, the "Next" button doesn't advance the user to the next input box. This is very noticeable!

This is easier to show than to describe, so please take a look at the attached screenshots.

Steps to Reproduce:

1. Download and launch the JCPenney App for iOS
2. Advance to the "Create Account" screen
3. Click inside the "First Name" input box
4. Enter in a valid first name
5. Click "Next" on the keyboard

Result: The "Next" button on the keyboard does not advance the user to the next input box on the "Create Account" screen

Expected: The "Next" button on the keyboard should advance the user to the next input box on the "Create Account" screen

Download and launch the JCPenney app (version 8.9.2)

Select the "Create Account" button...

The "Next" button on the keyboard doesn't advance the user to the next input box.

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