iOS 26.3.1
Amazon Shopper Panel app for iOS (version 5.1.6)
03/11/2026
Description:
There is a "Program FAQs" link inside of the Amazon Shopper Panel app for iOS that leads to an access denied page.
I first at thought that this error message was based on my location - however after running the same URL through a US proxy, I see that this is likely a dead link pointing to an incorrect location.
Archived Link: https://archive.is/H8iHK
Steps to Reproduce:
1. Download and launch the Amazon Shopper Panel for iOS
2. From the "Join the panel and earn rewards" page, select "Continue"
3. Advance (Continue > Continue > Get Started) to Amazon sign-in page
4. Select the "Amazon Shopper Panel Program Terms and Conditions" link
5. Scroll down and select "Program FAQs"
Result: the "Program FAQs" link on the "Amazon Shopper Panel Program Terms and Conditions" page accessible via the iOS app lead to an "access denied" error message
Expected: A "Program FAQs" link should never lead to an access denied error message
Dear Amazon Support Team,
I am writing to report a broken resource link within the Amazon Shopper Panel iOS application that appears to point to an internal development or staging environment.
Issue Description: In the "More" or "Help" section of the app, the link for the program FAQ is currently pointing to a URL that returns an XML "Access Denied" error from an S3 bucket via CloudFront.
Technical Details:
Target URL:
https://d3smi4el0k163n.cloudfront.net/3.3.0/legal/faq/en-US/v1/rewards/FAQRewards-en-US-dev.htmlObserved Behavior: The server returns an HTTP 403 (Forbidden) with an S3
<Code>AccessDenied</Code>XML response.Analysis: The presence of
-dev.htmlin the filename suggests a hardcoded link to a development asset that is not permissioned for public access or has been removed. This occurs regardless of the requester's geographic location (verified via US-based proxies).
Impact: Users are unable to access the rewards FAQ from within the app, leading to a degraded user experience. While this does not appear to be a high-risk security leak, the raw XML response indicates a minor configuration drift between the production app and the storage bucket permissions.
I recommend updating the app to point to the production FAQ (e.g., https://panel.amazon.com/FAQPrivacy.html) and ensuring that CloudFront is configured to serve a standard 404 page rather than raw S3 XML for missing or private objects.
Best regards,
Robert Delaware




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