Facebook app for iOS: Blocking accounts using in-app blocking option results in white screen of death

iOS 16.0.3

Facebook app for iOS (version 388.0)

Date: 10/16/2022

Description:

Here's a problem that I encountered today with the current version (388.0) of the Facebook app for iOS. If the user uses the block option that is presented when reporting an account for a violation of community standards, the app frequently (always?) ends up in an unresponsive state with a "white screen of death" being displayed to the user.

I got this problem to reproduce on an iPhone 8 running iOS 16.0.3 and an iPhone 6 running iOS 15. This problem is reproducing with the current version of the Facebook iOS app:

I managed to take a video of the problem, which I uploaded to Twitter:

This is how I keep getting it - after you report an account as Spam, there’s an option to then Block.

When I do this, the screen is just white and unresponsive… pic.twitter.com/pG6agdJSSC

— Robby Delaware (@RobbyDelaware) October 16, 2022

Steps to Reproduce:

1. Launch the current version of the Facebook app for iOS (version 388.0)

2. Become perturbed by a Facebook account 

3. Report the account using the "Report profile" feature  

4. Report the account as a "Fake account"

5. From the "Does this go against our Community Standards?" prompt select "Submit"

6. From the "Thank you, we've received your report" prompt select "Next"

7. From the "What else would you like to do?" prompt select "Block ______'s profile" then select "Done"

8. From the "Block ________?" prompt select "Block"

Result: Blocking accounts using the in-app block feature results in the Facebook app becoming stuck in an unresponsive state 

Expected: Blocking accounts using the in-app blocking featured should NOT result in the Facebook app becoming unresponsive 

Here's a Facebook account with an offensive name that is engaged in behavior that likely violates community standards.

Report this account as a "fake account"

Report the account for violating community standards...

Select "Next"

Select the Block option from this option screen...

Select the "Block" option - app becomes unresponsive on a white screen of death.