Opendoor app for iOS: Declining the Affiliated Business Arrangement Disclosure doesn't cease account creation or stop recommendations for affiliated businesses

 iOS 16.6

Opendoor app for iOS (version 179.0.0)

Date: 09/03/2023

Description:

Here's an odd one that I haven't seen before. During the account creation process, the Opendoor app for iOS displays a to the user, and then gives the user the option to either accept or decline something referred to as the "Affiliated Business Arrangement Disclosure" which is a requirement under something known as the Real Estate Settlement Act. 

Strangely, if the user declines the prompt given to accept the disclosure terms, account creation continues - and - it appears as if the Opendoor sponsored and affiliated entities are still offered to the user. 

Hello .@Opendoor - here’s an odd issue with the app. Declining the Affiliated Business Arrangement Disclosure (a provision of RESPA) still results in account creation. I am guessing this is a bug, since the app wouldn’t function if the user opt-ed out?

Cc: .@Justindross pic.twitter.com/2XsgVz2SHA

— Robby Delaware (@RobbyDelaware) September 3, 2023

From a design point of you this is confusing! 

Steps to Reproduce:

1. Download and launch the app 

2. Select "Sign in"

3. Select "Create account"

4. From the Affiliated Business Arrangement Disclosure select "Decline"

Result: Selecting "Decline" on the Affiliated Business Arrangement Disclosure prompt does NOT stop account creation 

Expected: Selecting "Decline" on the Affiliated Business Arrangement Disclosure prompt should stop account creation