Thursday, July 11, 2024

Kohl's app for iOS: The "Rewards Terms" link during Account Creation leads to a 404

 iOS 17.5.1

Kohl's - Shopping and Discount app for iOS (version 8.2.19)

07/11/2024

Description:

The "Rewards Terms" link during account creation leads to a 404 page when accessed from the app.

Here's where the link is found inside of the iOS app:


There's a "Rewards Terms" link accessible from this page inside of the app. Clicking on this link takes the user to...


A 404 page.


The same "Rewards Terms" link, when accessed from a laptop, looks like this:




It's obviously not an optimal end-user experience to end up on a 404 page during account creation. 


Steps to Reproduce:

1. Download and launch the Kohl's app for iOS

2. Select "Sign In" from the bottom right 

3. Enter in a valid email address and select "Continue"

4. Enter in a valid password and select "Create Password"

5. From the Kohl's "Create Account" screen, scroll down and click on "Rewards Terms"

Result: The "Rewards Terms" link on the "Create Account" screen leads to a 404 page

Expected: The "Rewards Terms" link on the "Create Account" screen should lead to a valid Rewards Member's Agreement page 

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