Thursday, August 15, 2024

Olive Young Global app for iOS: Google OAuth Consent Screen: User Stranded as there is No Way to Back Out

 iOS 17.6.1

Olive Young Global app for iOS (version 1.3.6)

Date: 08/15/2024

Description:

Here's an unusual problem with a Google OAuth consent screen that I have not encountered before: an app called Olive Young Global has a consent screen which the user is impossible to back out of.

Take a look:

Absolutely no way to back out of this consent screen to the app. The app needs to be forced-quit or deleted. This is a terrible end-user experience. 


Steps to Reproduce:

1. Download and launch the Olive Young Global app (version 1.3.6) for iOS

2. Select the "My" option 

3. From the Sign In page, select "Sign up with Google"

4. No way to back out of Google sign-in page

Result: There is no way for the user to back out of the Google OAuth consent screen presented by the Olive Young Global app - user is stranded on a consent screen. Exiting and re-starting the app does not return the user to the app 

Expected: There should always be a way (a visual cue) for the end user to exit out of a Google OAuth consent screen and back into an iOS app 

Launch the Olive Young Global app for iOS...

Select the "Sign in with Google" option...

No way to back out (no visual cues such as a back arrow) to alert the user how to exit. 






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