Kitsap Credit Union app for iOS: Privacy Policy and Developer's Privacy Policy Links in the App Store Lead to a 404 Page

 iOS 18.2

Kitsap Credit Union app for iOS (version 2024.10)

01/15/2025

Description:

The Apple appstore listing for an app called Kitsap Credit Union has a problem: the "developer's privacy policy" and "Privacy Policy" links in the Apple App Store listing lead to a 404 page. 

They are linking to this page, which is currently a 404:

https://kcu-website-frontend.azurewebsites.net/pdf/privacypolicy.pdf/

Steps to Reproduce:

1. Head the Apple App Store listing for the Kitsap Credit Union iOS app

2. Select either "developer's privacy policy" or "Privacy Policy"

Result: the "developer's privacy policy" and "Privacy Policy" links on the Kitsap Credit Union's app for iOS in the Apple App Store link to a 404 page

Expected: per Apple's requirements, end users must always have access to a privacy policy. Any end user of a financial app should always have access to the relevant privacy policy

Head to the Apple App Store listing for the Kitsap Credit Union app for iOS...

Select the "developer's privacy policy" link on the Apple App Store listing, or...

Costway app for iOS: App Store Links Lead to Mobile Website 404 Pages

 iOS 17.5.1

Apple App Store listing for the Costway app for iOS (version 5.3.3) 

06/24/2024

Description:

Here's a problem with links that is specific to the Apple App Store listing for an app called Costway.

While using an iPhone, all of the links displayed in the Costway app's Apple App Store listing link to 404 pages. The links are redirecting the user to a mobile URL and to a 404. 

Head to the Costway App Store page. Scroll down...

Select the "developer's privacy policy" option...

There is not privacy policy to be found. If you look closer at the URL...

The URL (https://www.costway.com/404) is to a 404 error page. It should lead to the correct (https://www.costway.com/terms-conditions) location. 

Steps to Reproduce:

1. Using an iPhone, head to the Apple App Store page for the Costway app 

2. Scroll down and select "developer's privacy policy"

3. Land on a 404 page

Result: The links on the Costway app's Apple App Store listing all seem to lead to 404 pages. This is specific to accessing these links in the App Store while using an iPhone  

Expected: the "developer's privacy policy" and "App Support" and "Privacy Policy" links on the Costway app's Apple App Store listing should always lead to correct pages