BlinkRx app for iOS: Reset Password - Informative Error Messaging - "JSON Parse error: Unrecognized token '<' - calling unknown"

iOS 18.3.1

BlinkRx app for iOS (version 2.0.1)

03/14/2025

Description:

Here's a less than optimal error message that is being displayed by an app called BlinkRx. This is an error message displayed below the password reset input box:

""JSON Parse error: Unrecognized token '<' - calling unknown""

This type of error message is obviously not very user friendly. 

Steps to Reproduce:

1. Download and launch the BlinkRx app for iOS (version 2.0.1)

2. From the "Sign in" page, select "Don't know your password?"

3. From the "Forgot your password?" page, enter in a bogus email address (example: "test@test.com")

4. Click on "Send reset instructions"

5. Note the error message: "JSON Parse error: Unrecognized token '<' - calling unknown"

Result: the password reset input box inside of the BlinkRx app for iOS displays an informative error message that is less than user friendly. This message is:  "JSON Parse error: Unrecognized token '<' - calling unknown"

Expected: An error message like, "JSON Parse error: Unrecognized token '<' - calling unknown"" should never appear in a iOS app

Download and launch the BlinkRx app for iOS...

Select "Don't know your password?"

Enter in a password (example: "test@test.com") and then select "Send reset instructions"

Error message of: "JSON Parse error: Unrecognized token '<' - calling unknown"

ArriveCAN app for iOS: Blank Password Reset requests freeze the app

 iOS 14.7

ArriveCAN app for iOS (version 2.21.9)

Date: 09/16/2021

Description:

There's a minor problem with the current (version 2.21.9) of the ArriveCAN app for iOS.

Take a look at this video:

.@CanBorder - odd bug with the ArriveCAN iOS app.

If the password reset option is blank, the app just hangs… pic.twitter.com/HG3oy7hIgv

— Random iOS Bugs (@RandomiOSBugs) September 16, 2021

Steps to Reproduce:

1. Download and launch the ArriveCAN app for iOS

2.  Select "Sign In"

3. Select "Forgot Password?"

4. Press the "Reset Password" button without entering in a valid email address 

Result: Sending a blank password reset request results in the app freezing 

Expected: Sending a blank password reset request should not result in the ArriveCAN app freezing 

 

Snailz app for iOS: User Experience - User stranded on Password Reset screen

iOS 13.6
Snailz app for iOS (version 5.4.0)
Date: 07/27/20

Description:

I just had to write this down due to how unusual it is. With the Snailz - Nail Salon Booking app, the user basically gets stranded on the "Reset Password" screen.

There's no arrow to back out. There is no back button. I have rarely (perhaps never) seen a password reset screen that lacked a way for the user to back out.

Steps to Reproduce:

1. Launch the Snailz app for iOS
2. Select the "Log In" option
3. Select the "Reset Here" link next to "Forgot Password?"
4. Attempt to back out of the "Reset Password" screen

Result: There does not seem to be a way to back out of the "Reset Password" screen - there is no back button or arrow

Expected: There should be a back button or arrow on the "Reset Password" screen