Rogue Credit Union app for iOS: The "Developer's Privacy Policy" and "Privacy Policy" Links Open to a Download Message

 iOS 18.3.2

Rogue Credit Union app for iOS (version 2025.2.2.3)

04/05/2025

Description:

Here's an oddity that I haven't seen before! An app called Rogue Credit Union (for a credit union in Oregon) has the typical problem with non-working "developer's privacy policy" and "privacy policy" links listed on the Apple App Store detail page for the app.

The odd thing that on an iPhone selecting the privacy policy link actually prompts a download dialog. This is the message that is displayed the user after being whisked from the Apple App Store to: https://apps.apple.com/us/app/rogue-credit-union/id1382896850

Clicking "Download" does nothing and the privacy policy is not available to the end user. 

Steps to Reproduce:

1. On an iPhone, head to the Apple App Store detail page for Rogue Credit Union 

2. Scroll down and select either "privacy policy" or "developer's privacy policy"

Result: Selecting either the "privacy policy" or "developer's privacy policy" links from the Apple App Store listing for the Rogue Credit Union app result in the user being take to a non-working page that displays a download dialog 

Expected: User should not be presented with a download dialog from a link in the Apple App Store. User should be taken to a valid and readable privacy policy 

From the Rogue Credit Union detail page in the Apple App Store, scroll down to "developer's privacy policy" or "privacy policy" - select either of these links...

User is left stranded on this page, with a non-working "Download" option.

Massimo Dutti app for iOS: Error Messaging: Cancelling Out of Facebook Prompt Results in "ITXCoreView.FacebookLoginError error 1." Message

 iOS 18.3.2

Massimo Dutti app for iOS (version 9.98)

04/03/2025

Description:

There's a minor problem with the current (version 9.98) version of the Massimo Dutti app for iOS. The app has an option to login with existing social accounts. If the user activates the "Login with Facebook" prompt and then cancels it, this is the error message that appears:

"The operation couldn't be completed. (ITXCoreView.FacebookLoginError error 1.)"

Not a very friendly error message for the end user.

Steps to Reproduce:

1. Launch the Massimo Dutti app for iOS (version 9.98)

2. Click on "Account" in the bottom right 

3. Click on "Login with Facebook"

4. From the "Dutti" Wants Use" pop-up message, select "Cancel"

5. Note the error Message of: "(ITXCoreView.FacebookLoginError error 1.)"

Result: Canceling out of the Facebook login permission prompt inside of the Massimo Dutti app results in a less than user friendly error message that displays the term: "(ITXCoreView.FacebookLoginError error 1.)"

Expected: An error message of "(ITXCoreView.FacebookLoginError error 1.)" is not user friendly and should be amended to something the end user can understand 

Select the "LOGIN WITH FACEBOOK" option...

Select the "Cancel" option...

Bad error message.

Santa Fe FCU Mobile App for iOS: "Privacy Policy" and "Developer's Privacy Policy" links on Apple App Store detail page lead to a 404 error message

 iOS 18.3.2

Santa Fe FCU Mobile app for iOS (version 2024.9.0)

03/31/2025

Description:

The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile app's detail page lead to a 404 error page.

Privacy Policy link that results in a 404 error message:

https://www.santafefcu.com/about/privacy-policy

Archived Link: https://archive.is/6mgFs

Steps to Reproduce:

1. Head to the Santa Fe FCU Mobile App's detail page in the Apple App Store

2. Click on the "Privacy Policy" or "Developer's Privacy Policy" links

Result: The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile App's detail page lead to a 404 error page

Expected: The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile App's detail page should NOT lead to a 404 error page. They both should lead to a valid and accessible privacy policy 

Detail page for the Santa Fe FCU Mobile app in the Apple App Store. 

Click on the privacy policy links...

Bank of Albuquerque Mobile app for iOS: "Developer's Website" link on the Apple App Store detail page leads to a 404 Error

 iOS 18.3.2

Bank of Albuquerque app for iOS (version 2025.3.31160 - (310007167)

03/29/2025

Description:

The "Developer's Website" link on the Bank of Albuquerque detail page in the Apple App Store leads to a 404 error page.

Current 404 page:

https://www.bankofalbuquerque.com/personal/mobile/default.asp

Archived Link to 404

Steps to Reproduce:

1. Head to the Bank of Albuquerque's Mobile detail page in the Apple App Store

2. Scroll down and click on the "Developer's Website" link

Result: the "Developer's Website" link on the Bank of Albuquerque's detail page in the Apple App Store leads to a 404 error message

Expected: the "Developer's Website" link on the Bank of Albuquerque's detail page in the Apple App Store should lead to a valid page - not to a 404 

Head to the Bank of Albuquerque's Mobile app's detail page in the Apple App Store. 

Click on the "Developer's Website" link...

User is left on a 404 page. 

BARK - BarkBox, Super Chewer app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links on Apple App Store detail page lead to a 404 error message

 iOS 18.3.2

BARK - BarkBox, Super Chewer app for iOS (version 6.0.18)

03/23/2025

Description:

The "Privacy Policy" and "Developer's Privacy Policy" links on the BARK - BarkBox, Super Chewer app detail page in the Apple App Store lead to a 404 page.

Here's the link: https://bark.co/privacy-policy/

Archived: https://archive.is/ovFee

It is an Apple requirement that privacy policy links in the Apple App Store lead to valid and readable privacy policies. 

Steps to Reproduce:

1. Head to the Apple App Store detail page for the BARK - BarkBox, Super Chewer app 

2. From the BARK detail page, scroll down and click on "Developer's Privacy Policy" or "Privacy Policy"

Result: The "Developer's Privacy Policy" and "Privacy Policy" links on the BARK - BarkBox, Super Chewer app lead to 404 pages

Expected: The "Developer's Privacy Policy" and "Privacy Policy" links on the BARK - BarkBox, Super Chewer app detail page in the Apple App Store should always lead to valid privacy policies 

Head to the detail page for the BARK- BarkBox, Super Chewer app in the Apple App Store...

Click on links such as "developer's privacy policy"

Click on links like the "Privacy Policy" link...

The user will end up on a 404 error page. 

Saucey: Alcohol Delivery app for iOS: Awkward Message After Cancelling out of Apple Sign-in

 iOS 18.3.2

Saucey: Alcohol Delivery (version 2.25.2)

03/19/2025

Description:

An app called Saucey: Alcohol Delivery has a less than user-friendly error message when the user cancels out of the Apple sign-in process. Here's what the error message looks like:

Error messages should be, "clear, concise, and user-centric" according to Apple's Human Interface Guidelines. 

Steps to Reproduce:

1. Download and launch the Saucey: Alcohol Delivery app for iOS

2. Select the "Sign in with Apple" option 

3. Cancel out of the sign-in pop-up menu

4. Note the non user-friendly error message 

Result: With the Saucey: Alcohol Delivery iOS app, a less than user-friendly error message is displayed after the user cancels out of the Apple sign-in process 

Expected: According to Apple's Human Interface Guidelines, an error message such as the one displayed by the Saucey: Alcohol Delivery app should always be, "clear, concise and user-centric." 

Download and launch the Saucey: Alcohol Delivery app for iOS (version 2.25.2)

Select the "Sign in with Apple" option, and then exit out of the pop-up menu...

Less than a user friendly error message. 

I've written about this error message on a handful of other apps. 

BlinkRx app for iOS: Reset Password - Informative Error Messaging - "JSON Parse error: Unrecognized token '<' - calling unknown"

iOS 18.3.1

BlinkRx app for iOS (version 2.0.1)

03/14/2025

Description:

Here's a less than optimal error message that is being displayed by an app called BlinkRx. This is an error message displayed below the password reset input box:

""JSON Parse error: Unrecognized token '<' - calling unknown""

This type of error message is obviously not very user friendly. 

Steps to Reproduce:

1. Download and launch the BlinkRx app for iOS (version 2.0.1)

2. From the "Sign in" page, select "Don't know your password?"

3. From the "Forgot your password?" page, enter in a bogus email address (example: "test@test.com")

4. Click on "Send reset instructions"

5. Note the error message: "JSON Parse error: Unrecognized token '<' - calling unknown"

Result: the password reset input box inside of the BlinkRx app for iOS displays an informative error message that is less than user friendly. This message is:  "JSON Parse error: Unrecognized token '<' - calling unknown"

Expected: An error message like, "JSON Parse error: Unrecognized token '<' - calling unknown"" should never appear in a iOS app

Download and launch the BlinkRx app for iOS...

Select "Don't know your password?"

Enter in a password (example: "test@test.com") and then select "Send reset instructions"

Error message of: "JSON Parse error: Unrecognized token '<' - calling unknown"