Showing posts with label bad link. Show all posts
Showing posts with label bad link. Show all posts

Monday, January 19, 2026

EF Go Ahead Tours app for iOS: the "Developer's Privacy Policy" and "Privacy Policy" links on the Apple App Store detail page lead to a 404 error page

 iOS

EF Go Ahead Tours app for iOS (version 2026.1.9)

01/19/2026

Description:

The privacy links on the detail page for an app called EF Go Ahead Tour app for iOS lead to a 404 error message. Linking to a valid, and readable, privacy policy is mandated by Apple policies

Archived Link: https://archive.is/klKww




Steps to Reproduce:

1. Head to the detail page in the Apple App Store for the EF Go Ahead Tour app

2. Scroll down and select either "Developer's Privacy Policy" or "Privacy Policy" links

3. Note that both link to a 404 page and not a valid (readable) privacy policy 

Result: the "Developer's Privacy Policy" and "Privacy Policy" links on the detail page for an app called EF Go Ahead Tours lead to a 404 page and not a valid privacy policy 

Expected: the "Developer's Privacy Policy" and "Privacy Policy" links on the detail page for the EF Go Ahead Tours app should lead to a valid (readable) privacy policy 


Head to the detail page for the EF Go Ahead Tours app in the Apple App store...


Scroll down and select the "Privacy Policy" link...


User is taken to a 404 error message. 








Tuesday, December 23, 2025

Five Guys Burgers & Fries app for iOS: Deep Link Failure: Broken Universal Link for Apple Music Playlist inside the App

 iOS 18.6.2

12/24/2025

Five Guys Burgers & Fries app for iOS (version 5.17.2)

Description: 

There is a problems with the Apple Music icon/link that is displayed inside of the Five Guys iOS app.

Inside of the app there is an Apple Music icon/link. Clicking on this link exits the user out of the app and takes the user to Apple Music (which is expected). 

The user is not taken, however, to a working Apple Music playlist. The user is stranded on a page in Apple Music that looks like this:


User is left stranded here in Apple Music. This is a blank Apple Music playlist located at: https://music.apple.com/us/curator/five-guys/1542822234


I managed to copy the link from the Five Guys Android app (why am Android app would link to an Apple Music playlist is another issue):

https://music.apple.com/us/curator/five-guys/1542822234

Archived: https://archive.is/Q22sz


Steps to Reproduce:

1. Download the Five Guys Burgers & Fries app for iOS (version 5.17.2)

2. Enter into the app in Guest Mode

3. Select the slider (3 horizontal line) option in the upper left hand corner of the screen 

4. From the "WELCOME!" page select the Apple Music icon 

Result: select the Apple Music icon inside of the Five Guys Burgers & Fries iOS app does not take the user to a working Apple Music playlist. 

Expected: if there is an Apple Music icon displayed inside of the Five Guys Burgers & Fries iOS app, then it should link to a working page/playlist inside of Apple Music 


Select the option in the upper left hand corner of the screen...



Select the Apple Music icon as indicated in this screenshot.

Please Note: Interestingly enough, the Five Guys website has an icon that leads to a working Spotify playlist. 





Sunday, December 21, 2025

Wild Fork app for iOS: the "Developer's Privacy Policy" and "Privacy Policy" links on the App Store detail page lead to a 404 error page

 iOS 18.6.2

Wild Fork app for iOS (version 4.0.50 (680))

12/21/2025

Description:

The "Developer's Privacy Policy" and "Privacy Policy" links on the detail page for an app called "Wild Fork" lead to a 404 page. 

Instead of leading to a valid and readable privacy policy (as is mandated by Apple) these links are leading to this 404 page: https://wildforkfoods.com/404-not-found/

Archived here: https://archive.is/7hTo2

This is what the end user will see instead of a valid privacy policy. 


Steps to Reproduce:

1. Head to the detail page in the Apple App Store for an app called Wild Fork

2. Scroll down and select either "Privacy Policy" or "Developer's Privacy Policy"

Result: The "Privacy Policy" and "Developer's Privacy Policy" links on the Apple App Store detail page for an app called "Wild Fork" lead to a 404 error page instead of a readable, valid, privacy policy 

Expected: The "Privacy Policy" and "Developer's Privacy Policy" links on the Apple App Store detail page for the "Wild Fork" app should always lead to valid and readable privacy policies 


This is a screenshot of Wild Fork's detail page in the Apple App Store (December 2025)...

Here's the "developer's privacy policy" link...

Here's the page the user is taken to. 








Wednesday, December 17, 2025

Qwant Private Search app for iOS: the "Developer's Privacy Policy" and "Privacy Policy" links in App Store detail page lead to a "Oops 404 lunar page"

 iOS 18.6.2

Qwant Private Search app for iOS (version 6.9.0)

12/17/2025

Description:

On the Apple App Store detail page for the Qwant Private Search app, the "Developer's Privacy Policy" and "Privacy Policy" links lead to a 404 page. 


Currently, the "Privacy Policy" and "Developer's Privacy Policy" links lead to a 404 page. This is the URL: https://www.qwant.com/privacy

Regulations regarding consumer access to valid privacy policies are mandated by Apple


Steps to Reproduce:

1. Head to the Qwant Private Search detail page in the Apple App Store 

2. Select either  the "Developer's Privacy Policy" or "Privacy Policy" links 

3. Note that the user is taken to a 404 page

Result: the "Developer's Privacy Policy" and "Privacy Policy" links associated with the Apple Apple Store detail page for the Qwant Privacy Search app lead to 404 pages

Expected: the "Developer's Privacy Policy" and "Privacy Policy" links for the Qwant Privacy Search app should link to a readable privacy policy  


Head to the the Qwant Private Search detail page in the app store...


Click on the "Developer's Privacy Policy" link...


User ends up on a 404 page at: https://www.qwant.com/privacy










Sunday, April 27, 2025

Southeastern Arizona FCU app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links lead to a "couldn't find the page you were looking for." error message

 iOS 18.3.2

Southeastern Arizona FCU app for iOS (version 5.0.0)

04/27/2025

Description:

An app called Southeastern Arizona FCU has two bad links on the detail page for it in the Apple App Store. Those links lead to:


This is the page where the user is taken to. 


It is an Apple requirement that privacy policy links in the Apple App store lead to valid and readable privacy policies. 

Steps to Reproduce:

1. Head to the Apple App Store detail page for the Southeastern Arizona FCU app for iOS

2. Scroll down and select either "Developer's Privacy Policy" or "Privacy Policy"

Result: The "developer's privacy policy" and "privacy policy" links accessible from the Southeastern Arizona FCU app's detail page lead to an error message on seafcu.com instead of a valid privacy policy 

Expected: The "developer's privacy policy" and "privacy policy" links accessible from the Southeastern Arizona FCU's detail page lead an error message 



Head to the detail page for the Southeastern Arizona FCU app in the Apple App store. Scroll down...


Scroll down and select the "developer's privacy policy" link...


User lands here








Sunday, February 23, 2025

Tampa Bay Federal Credit Union app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links on the Apple App Store detail page lead to a PAGE NOT FOUND error message

 iOS 18.3 

Tampa Bay Federal Credit Union app for iOS (version 2024.033.0)

02/23/2025

Description: 

The "privacy policy" and "developer's privacy policy" links on the Tampa Bay Federal Credit Union iOS app's detail page in the Apple App Store lead to a PAGE NOT FOUND error message.

This error message is found at this URL: https://www.tampabayfederal.com/images/stories/PDF/PrivacyPolicy.pdf

Archived: https://archive.is/O7Yau


It looks like this:


It's an Apple App Store requirement to ensure that these links lead to a valid privacy policy. 

Steps to Reproduce:

1. Head to the Apple App Store detail page for Tampa Bay Federal Credit Union 
2. From the Tampa Bay Federal Credit Union detail page scroll down to either "Developer's Privacy Policy" or "Privacy Policy"

Result: The "Developer's Privacy Policy" and "Privacy Policy" links do NOT lead to a valid privacy policy - they lead to a PAGE NOT FOUND error message

Expected: The user should always have access to a valid privacy policy from the links on an Apple App Store detail page for an iOS app 


Head to the Tampa Bay Federal Credit Union detail page in the Apple App Store


Click on the "developer's privacy policy" link...


Click on the "Privacy Policy" link...


Not a valid privacy policy. 














Thursday, February 6, 2025

Mazuma Mobile app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links in Apple App Store detail page lead to a 404 error page

 iOS 18.3

Mazuma Mobile app for iOS (version 2024.10)

02/06/2025

Description:

There is a problem with the "Developer's Privacy Policy" and "Privacy Policy" links that are required on the Apple App Store detail page for the Mazuma Mobile app.

These links end up returning a 404 error page:

The privacy policy pages on the Mazuma Mobile app's detail page in the Apple App store lead to here:
https://www.mazuma.org/docs/mazuma-privacy-policy-0414.pdf

This only happens from the Apple App Store detail page - the in-app links work as expected. 

Steps to Reproduce:

1. Head to the Mazuma Mobile detail page in the Apple Apple Store
2. Select either "Developer's Privacy Policy" or "Privacy Policy"

Result: The "Developer's Privacy Policy" and "Privacy Policy" links on the Apple App Store detail pages for the Mazuma Mobile app lead to a 404 error page 

Expected: Users should always have access to valid privacy policies from privacy policy links in the Apple App Store 


Head to the Apple App Store listing for the Mazuma Mobile app. This is located at: https://apps.apple.com/us/app/mazuma-mobile/id443482098


Select either the "developer's privacy policy" link, or the...


"Privacy Policy" link seen above. 


It leads to a 404 error message. 











Wednesday, January 15, 2025

Kitsap Credit Union app for iOS: Privacy Policy and Developer's Privacy Policy Links in the App Store Lead to a 404 Page

 iOS 18.2

Kitsap Credit Union app for iOS (version 2024.10)

01/15/2025

Description:

The Apple appstore listing for an app called Kitsap Credit Union has a problem: the "developer's privacy policy" and "Privacy Policy" links in the Apple App Store listing lead to a 404 page. 

They are linking to this page, which is currently a 404:

https://kcu-website-frontend.azurewebsites.net/pdf/privacypolicy.pdf/


Steps to Reproduce:

1. Head the Apple App Store listing for the Kitsap Credit Union iOS app

2. Select either "developer's privacy policy" or "Privacy Policy"

Result: the "developer's privacy policy" and "Privacy Policy" links on the Kitsap Credit Union's app for iOS in the Apple App Store link to a 404 page

Expected: per Apple's requirements, end users must always have access to a privacy policy. Any end user of a financial app should always have access to the relevant privacy policy



Head to the Apple App Store listing for the Kitsap Credit Union app for iOS...


Select the "developer's privacy policy" link on the Apple App Store listing, or...








Wednesday, November 20, 2024

Foxtrot Delivery Market app for iOS: Privacy Policy and TOS links in-app link to nothing

 iOS 18.1.1

Foxtrot Delivery Market app for iOS (version 2024.10.2)

11/20/2024

Description:

There are a number of problems with the links to Foxtrot's Terms of Service and Privacy Policy links inside of the Foxtrot Delivery Market iOS app.

These links are accessed in-app on pages like this:


From the Sign-up portion of the Foxtrot Delivery Market iOS app, select either "Terms of Service" or "Privacy Policy"


A foxtrot URL begins to load, but eventually it ends up on...


It ends up here, which is not a valid URL.




Steps to Reproduce:

1. Download and launch the Foxtrot Delivery Market app for iOS (version 2024.10.2)

2. Select the sliding menu option in the upper left

3. Select "Sign up"

4. Scroll down to the bottom of the screen and notice the "By signing up, you agree to Foxtrot's Terms of Service and Privacy Policy" text. Note that "Terms of Service" and "Privacy Policy" are links

5. Click on either the "Terms of Service" or "Privacy Policy" links

Result: Selecting either the "Terms of Service" or "Privacy Policy" links from inside of the Foxtrot Delivery Market app for iOS do NOT take the user to valid TOS or Privacy Policy pages. The user is instead stranded 

Expected: The "Terms of Service" and "Privacy Policy" links inside of the Foxtrot Delivery Market app for iOS should always lead to Foxtrot's valid TOS and Privacy Policy pages 


Sunday, August 25, 2024

Denver Zoo Mobile app for iOS: A "here" Link Takes User to an "Oops!" Error Message

 iOS 17.6.1

Denver Zoo Mobile app (version 1.3.2) for iOS 

Date: 08/25/2024

Description:

There is a bank link inside of the Denver Zoo Mobile app for iOS. Once the user downloads and launches the app, they will be taken to a page that looks like this after they select "My Account":


As you can see, there is "here" link which should (presumably) take the user to a page that explains the changes that have been made to the app.





Steps to Reproduce:

1. Download and launch the Denver Zoo Mobile app (version 1.3.2) for iPhone

2. Select "My Account"

3. From the "My Profile" screen, scroll down and select "here"

Result: A link labeled as "here" on the "My Profile" area inside of the Denver Zoo Mobile app for iOS takes the user to an "Oops! That page can't be found" page

Expected: The "here" link in the "My Profile" area inside of the Denver Zoo Mobile app for iOS should not take the user to an "Oops! That page can't be found" page

Monday, June 24, 2024

Seen video app for iOS: Terms and Privacy Policy Links lead to Blank Pages

 iOS 17.5.1

Seen video app for iOS (version 1.7.13)

06/24/2024

Description: 

With the new Seen video app there is a problem: the "terms" and "privacy policy" links inside of the app lead to blank screens. 


The "terms" and "privacy policy" links inside of the app are not leading to working ("readable") terms of service or privacy policies. 


User becomes stranded on a blank screen...








You can also see this problem with the app store listing for the Seen app. The "developer's privacy policy" and "App Support" and "Privacy Policy" links lead to blank pages.







Steps to Reproduce:

1. Download the Seen video app for iOS

2. Launch the app, skip through the intro video 

3. From the phone number entry screen, select either "terms" or "privacy policy"


Result: The "Terms" and "Privacy Policy" links inside of the Seen video app do not link to readable Terms of Service or Privacy Policies 

Expected: All "Terms" and "Privacy Policy" links inside of the Seen video app (and in the App Store listing) should lead to readable information. User should not be left stranded on unresponsive pages 

Sunday, August 27, 2023

Atmosfy app for iOS: Terms of Service and Privacy Policy links take user back to App Store

 iOS 16.6

Atmosfy app for iOS (version 4.23.0)

Date: 08/27/23

Description:

Here's a problem I have never seen before. 


Inside of the Atmosfy iOS app, the "Atmosfy Terms of Service" and "Privacy Policy" links do not take the user to a Terms of Service or a Privacy Policy. Instead they take the user back to the Apple App Store listing for the Atmosty app. 



The Terms of Service and Privacy Policy links take the user back to the App Store. 




Steps to Reproduce:

1. Download and launch the Atmosfy app

2. Select "Log In"

3. Select either the "Atmosfy Terms of Service" or "Privacy Policy" links

4. User is take back to App Store 

Result: The "Atmosfy Terms of Service" and "Privacy Policy" links do not take the user to either a privacy policy or a Terms of Service - instead they loop the user back to the App Store. 

Expected: These links should work  

Wednesday, August 23, 2023

BigLots app for iOS: Invalid Privacy, App Support and Developer Website links in the App Store

 iOS 16.6

BigLots app for iOS

Date: 08/23/23

Description:


The BigLots! app for iOS has bad links connected to the listing for the app in the Apple App Store. 

The "Developer Website" link leads to: http://support.biglot.us/


The "Privacy Policy" link leads to: https://privacy.biglot.us/

The "App Support" link leads to: http://support.biglot.us/


These links are all not working, and as is common knowledge, Apple requires working links to a readable privacy policy in the app store listing.

Steps To Reproduce:
1. Head to the BigLots app store listing
2. Click on the "App Support", "Privacy Policy" and "Developer Website" links

Result: The "App Support", "Privacy Policy" and "Developer Website" links are not working with the BigLots app store listing 

Expected: The "App Support", "Privacy Policy" and "Developer Website" links should be working on the BigLots app store listing 










Thursday, March 2, 2023

Rumble app for iOS: Error Message after accessing the Privacy Policy or Terms of Service link from the FB login

 iOS 16.3.1

Rumble app for iOS (version 2.8.1)

Date: 03/02/23

Description:

There is an unusual problem with the Rumble app for iOS. I have, in fact, never seen this problem happen with another iOS until now. 

Like most other apps, the Rumble app has a Facebook login option. If selected, and if the user has the Facebook iOS app on the device, the user will be taken to a Facebook authorization screen inside of the Facebook iOS app.

This authorization login screen has two links: a "Privacy Policy" link and a "Terms of Services" link. It looks like this:





Steps to Reproduce:

1. Download and launch the Rumble app 

2. From the Rumble Sign In screen, select the "Sign in with Facebook" option 

3. From the "Rumble-iOS Wants to Use" pop-up, select the "Continue" option 

4. From the "Open in Facebook option" select "Open"

5. From the "Rumble is requesting access to;" FB login screen, select either "Privacy Policy" or "Terms of Service"

6. Select the back (Left) arrow to return to the previous screen 

7. Note the "The page you requested was not found." error message

Result: Returning from either the "Privacy Policy" or "Terms of Service" results in an error message - user cannot login into the Rumble app

Expected: Users should be able to read Rumble's "Privacy Policy" and "Terms of Service" documents and then completed the Facebook login-authorization process 


Select the "Sign in with Facebook" option...

Select the "Continue" option from this prompt...

Select "Open" from this prompt...

Select these links...

Back out of the Privacy Policy...

Stuck on an error message. I have never, ever seen this with any other apps.