Wednesday, March 15, 2017

RealSelf – Account Creation – Email Address isn’t recognized if there is a trailing whitespace following it

RealSelf app for iOS (version 3.3.0 – 20170310.3)
Date: 03/15/2017

Description:

Account creation will fail if the user inserts a single space behind a valid e-mail address during RealSelf account creation on iOS.

I guess the technical language for this is have a “trailing whitespace” following a perfectly valid e-mail address.

I do this without thinking all the time. The vast majority of apps on iOS can handle this during account creation without difficulty.

This is easier to show than to describe, so please see the attached screenshots.

Steps to reproduce:

1.     Download and launch the RealSelf app for iOS
2.     Select the “I’m new” option
3.     In the “Email address” input box, enter in a valid e-mail address with a trailing whitespace behind it
4.     Complete “Password” and “Username” fields and select “Sign up”
5.     Note the “Log in error” message that states “Something’s wrong with this Email address.”
6.     Compare this to most other apps

Result: During RealSelf account creation, valid e-mail addresses are not recognized if there is a trailing whitespace following it


Expected: A single space/trailing whitespace behind a valid e-mail address should not result in an error message during RealSelf account creation

Select the "I'm new" option...
Enter in a valid email address, followed by a single space...
After clicking on the "Sign up" option, the user will see...

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