Sunday, February 3, 2019

Zola: Canceling out of Facebook Messenger pop up results in a message that the user has successfully shared an item

Zola app (version 6.0.8)
Date: 02/04/2019

Description:

There is a minor (and somewhat aggravating) bug with the Zola iOS app and Facebook Messenger sharing.

If you go to any product for sale on the Zola app, there is a social media sharing pop up on the right side of the screen. If you select the "Messenger" option, the Facebook Messenger list will pop up.

If the user cancels out of this list, the app will display a ribbon at the top of the screen that states the product was "successfully shared"- presumably via Facebook Messenger.

This is scary for users, as I don't want to spam Facebook Messenger contacts. I worried that this message meant that I had just sent a product page to all of my FB Messenger contacts! If possible, could you remove this ribbon if the user cancels out of sharing a product via Facebook Messenger?

See the video for more information:

Steps to Reproduce:
1. Download the Zola iOS app
2. Select "I WANT TO SHOP"
3. Select any of the trending products
4. Select the share icon
5. Select "Messenger"
6. Cancel out of the Facebook Messenger pop up
7. Note the ribbon message at the top of the screen that says the product was shared

Result: Backing out of Facebook Messenger sharing results in message stating that the product was "shared" successfully

Expected: No message about a successful "sharing" of a product if the user cancels out of the Facebook Messenger pop up in the iOS app

1 comment:

  1. UPDATE: This bug was acknowledged, and is apparently related to the Facebook Share SDK: https://github.com/facebook/facebook-swift-sdk/issues/171

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