Zalando app for iOS: "Share our app" option does not work using Facebook Messenger - no link is generated

 iOS 16

Zalando app for iOS (version 22.12.0)

Date: 09/23/22

Description:

Minor problem with the "Share our app" feature. There is no link to the app if the user attempts to share using Facebook Messenger from the iOS Share Sheet.

The "Share our app" option creates a working link when using the email/text message/Facebook options. There is no working link when sharing using Facebook Messenger.

Steps to Reproduce:

1. Download the Zalando app for iOS 

2. Select the person figure in the bottom right

3. From the "APP SETTINGS" screen select "Share our app"

4. From the iOS Share Sheet select Facebook Messenger 

Result: No link is generated when using the Facebook Messenger option from the iOS Share Sheet to share an invitation to download the Zalando app

Expected: There should always be a link to download the Zalado app

Select the "Share our app" option...

There's no auto-generated link. It should be this link: https://apps.apple.com/app/id585629514

No link to the app!

The email invite has a link. 

iOS 14: Facebook Messenger: An "albums" link has disappeared with iOS 14

 iOS 14 with an iPhone 8

Facebook Messenger for iOS (version 282.0)

Date: 09/20/20

Description:

Here's a minor complaint about the Facebook Messenger app (version 282.0) and iOS 14. I immediately noticed this after updated to iOS 14 from 13.7.

The problem: You can no longer access the other albums from the camera roll. I can only seem to scroll through the "recent" album.

This is a bit perplexing, because for the last year, while using the Facebook Messenger app for iOS, I would scroll down from the recent photos until an "albums" option appeared in the upper right. 

How am I supposed to access this option now? Am I supposed to download photos from shared albums onto my phone so that they show up in "recents" album list?

This is very perplexing, and not a great user experience for me. Hopefully this can be fixed.

This is much easier to to show than to describe, so please take a look at the attached screenshots.

I've given the Facebook Messenger iOS app full access...

Where in the world did the "albums" link go to? How am I suppose to access other photos from different albums? Is that now prohibited?

As a point of comparison, here's Facebook Messenger running on an iPad Mini that's running 12.3.1. This is exactly what I was used to seeing until it disappeared with iOS 14:

I scroll down through the photo rolls and an "albums" link appears! This is what I expect to see!

Steps to Reproduce:

1. On an iPhone 8 running iOS 14, open the Messenger app

2. Select any friend 

3. Click on the gallery option to open photos 

4. Continually scroll down - note the lack of an "albums" link to access other photo albums

Result: An albums link has suddenly disappeared from the Facebook Messenger app for iOS with the latest iOS 14 update. There does not appear to be a way to access other albums to select a photo 

Expected: The "Albums" link should return! I used this link EVERY time I sent a photo using the Facebook Messenger app 

In addition - it looks as if I am not the only user who has encountered this problem with iOS 14 and the Facebook Messenger app. Here are some reviews from the App Store...

Vogue Runway Fashion Shows app for iOS: Facebook sharing/login not working

iOS 13.2.3 on an iPhone 8
Vogue Runway Fashion Shows app for iOS (version 7.6.2)
Date: 12/04/2019

Description:

Facebook integration does not seem to work with the Vogue Runway Fashion Shows app (version 7.6.2) for iOS.

If a user tries to share a show using the Facebook Messenger sharing option, an error message appears saying that the content couldn't load.

If the user tries to login using the "Continue with Facebook" button on the "Start Bookmarking Today!" screen, a cancel error message appears as soon as the button is pressed.

I am not the first user to notice this. Here is a review in the app store:

Steps to Reproduce:

1. Download and launch the Vogue Runway Fashion Shows app for iOS
2. Select "MY SHOWS"
3. On the "Start Bookmarking Today!" screen, click on the "Continue with Facebook" button

Result: An error message appears when the user presses the "Continue with Facebook" button on the "Start Bookmarking Today!" screen

Expected: No error message should appear when the user presses the "Continue with Facebook" button on the "Start Bookmarking Today!" screen

Press the "Continue with Facebook" button...

This message appears.



OR:

1. Download and launch the Vogue Runway Fashion Shows app for iOS
2. Select any collection
3. Try to share the collection using the Facebook Messenger option built into the share UI of iOS

Result: A "couldn't load content" error message appears if the user tries to share a collection from the Vogue Runway Fashion Shows app

Expected: User should be able to share collections via Facebook Messenger from inside of the Vogue Runway Fashion Shows app

Head to any collection and select the share option...

Select the Messenger option...

This error message appears. Please fix!

TheFork - Restaurant Bookings app for iOS: Cancelling out of Facebook Messenger sharing results in a "Sharing Sent" message

TheFork - Restaurant Bookings app for iOS (version 13.4.1)
Date: 08/16/2019

Description:

This is easier to show than it is to describe, so please see the attached screenshots.

The small bug I am about to describe that occurs with cancelling out of Facebook Messenger sharing with TheFork app is a common one. You can read more about this problem here.

If the user cancels out of the Facebook Messenger sharing dialog, there will still be a message that says:

There shouldn't be a message that something (in this case a restaurant detail page) was sent, when the user actually cancelled out of sharing a message.

I know that this is a somewhat common problem with iOS apps. I've encountered it with One:Night, Postmates, and some other apps.

Steps to Reproduce:

1. Download and launch the TheFork - Restaurant Bookings app (version 13.4.1)
2. Select any restaurant listed in the app
3. Select the share option in the upper right hand corner of the screen
4. Select the Facebook Messenger option
5. Cancel out of the Facebook Messenger screen (do not share)

Result: A "Sharing Sent" message appears for users who cancel out of sharing a restaurant listing via Facebook Messenger

Expected: There should not be a "Sharing Sent" message if the user cancels out of sharing a restaurant using Facebook Messenger

Please take a look at the following screenshots:

Open the TheFork - Restaurant Bookings app...

Select a restaurant detail page...

Select the share option...

Select the Facebook Messenger option...

Select the "Cancel" option...

A "Sharing sent" message appears - even though nothing was shared.

Jumia app for iOS: Facebook Messenger sharing: No link when sharing a product via FB messenger

Jumia app for iOS (version 5.3)
Date: 08/12/2019

Description:

There is a minor bug with the current (version 5.3) Jumia app for iOS. There is no link generated when a user shares a product from inside of the app using Facebook messenger.

When the user shares a product from inside of the app using the Facebook Messenger share extension, the only thing that appears is text that says: "Check out this product I found:"

There is no link to the product or an image of it.

This is easier to show than to describe - so please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the Jumia app for iOS
2. Select any product featured in the app
3. Select the share option in the bottom left hand corner of the screen
4. Select the Facebok Messenger option

Result: There is no link created when you share a product from inside of the Jumia app using the Facebook Messenger share extension

Expected: There should be a working link (URL) to a product, after sharing a product from inside the Jumia app for iOS

Choose the share option in the bottom left...

Select the Messenger option...

No link to the product!

Chanel Fashion app for iOS: Facebook Messenger sharing: No link from sharing a product

Chanel Fashion app for iOS (version )
Date: 05/28/2019

Description:

There is no active link created when sharing a product using Facebook Messenger, from within the Chanel Fashion app for iOS.

This is easier to show than to describe, so please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the Chanel Fashion app for iOS (version 4.0.1)
2. Select "Products"
3. Navigate to any product featured in the app
4. From any product's detail page, select the share option
5. Select the Facebook Messenger option

Result: There is no active link when sharing a product from within the Chanel Fashion app using Facebook Messenger (there is only an image of the product)

Expected: There should always be an active link when sharing a product from a shopping app using the Facebook Messenger option

Select any product featured inside the Chanel Fashion app for iOS....

Select the share option....

Select the Facebook Messenger option...

There is no link in the Facebook Messenger sharing dialog.

One:Night - Facebook Messenger Sharing - No link to download the app when sharing something via Facebook Messenger

One:Night app for iOS (version 1.7.5)
Date: 03/18/2019

Description:

With the current version of the One:Night app for iOS, if the user shares a hotel location using Facebook Messenger, there is a default message that appears. However, there is no link the accompanies the message.

Here is what someone will see when someone shares a hotel location from inside of the One:Night app, to one of their friends on Facebook Messenger:

As you can see, no link. Here is the same message, when sent via email:

This time, there is a working link, as you can see.

If you could, please add a working link to messages sent via Facebook Messenger, from inside of the One:Night app. Thank you!

Steps to Reproduce:

1. Download and launch the One:Night app

2. Select any city - Select any hotel

3. Scroll down to the "Share One Night" sharing option 

4. Select Facebook Messenger and share to another person on FB Messenger

Result: there is no working links to the One:Night app from messages sent via FB Messenger from the "Share One Night" option inside of the One:Night app

Expected: there should be a working link in the Facebook Messenger default message sent from inside of the One:Night app

Zappos: Facebook Messenger Sharing: A "403 Forbidden" error message is displayed during Facebook Messenger sharing

Zappos app for iOS (version 5.1.0)
Date: 03/13/2019

Description:

A "403 forbidden" message appears in the preview image when you go to share a Zappos product. This happens when you use the Facebook Messenger option and attempt to share a product from the iOS app, via FB Messenger.

Please see the attached screenshots.

Steps to Reproduce:
1. Download and launch the Zappos iOS app (version 5.1.0)
2. Go to any product in the app
3. Select the sharing option in the upper right hand corner of the screen
4. Select Facebook Messenger
5. Note that the preview message displays as "403 Forbidden"

Result: When sharing a product from the Zappos iOS app, the preview image generated by Facebook Messenger displays as "403 Forbidden"

Expected: Users should never see a "403 Forbidden" error message from a legitimate link shared via Facebook Messenger

If you send a user a Zappos product via Facebook Messenger, this is what the link will look like when they open Facebook Messenger. 403 Forbidden makes users nervous about opening the link...

Select the share option in the upper right hand corner of the screen, from any product featured on the app..

The preview image in Facebook Messenger is a "403 Forbidden" error message. Please fix! 

River Island: Facebook Messenger sharing: No link created when sharing a product from the app

River Island iOS app (version 5.6)
Date: 03/09/2019

Description:

Facebook Messenger sharing of a product that's featured in the app doesn't work. If the user attempts to to share a product that's featured in the River Island app using the Facebook Messenger sharing option, there is no link that's created - only a photograph of the product.

This would result in a potential loss of sales - the vast majority of apps generate a link when sharing using Facebook Messenger.

This problem reproduced for me, using both an iPad and an iPhone. Please fix!

Please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the River Island iOS app
2. Go to any product
3. Select the "Share" option
4. Choose "Messenger"
5. Note that photograph (but NO link) is created

Result: There are no links to a product if it is shared using Facebook Messenger from inside of the River Island app

Expected: There should be a link back to a product if it is shared from inside of the River Island app using Facebook Messenger

Choose the sharing option. Select the Facebook Messenger option....

No link to the product - only an image...

Only an image is sent in Facebook Messenger.

Hollister So Cal Style: Facebook Messenger sharing: No link or image from sharing a product

Hollister So Cal Style app for iOS (version 5.21.1)
Date: 02/22/2019

Description:

There is no link or image after sharing a product using Facebook Messenger from inside the Hollister SO Cal Style app.

The user only sees a message that says, "LOVE this from Hollister!" - no link or image.

Steps to Reproduce:

1. Download and launch the Hollister So Cal Style app for iOS
2. Either create an account, or browse as a guest
3. Go to any item
4. Select the share option
5. Select Messenger
6. Note the "LOVE this from Hollister" without a link or photograph

Expected: there should be an active link (and preferably a photo also) when sharing a product from the Hollister So Cal Style app using FB Messenger

Result: There is no active link (nor a photo) when sharing a product from the Hollister So Cal Style app using FB Messenger

Empty. Blank. No link or image in Facebook Messenger.

Magnolia App: Facebook Messenger Sharing: Just a picture, not a link, when sharing via FB messenger

Magnolia Market app (version 1.11.1)
Date: 02/16/2019

Description:

When you share an item for sale on the Magnolia Market app using Facebook Messenger,

Please see the attached screenshots.

Steps to Reproduce:
1. Download and launch the Magnolia Market app for iOS
2. Select any item that is for sale
3. Scroll down to the "SHARE TO" area and select the up arrow that triggers the iOS sharing option
4. Select Messenger

Result: No link to the item for sale - just a photograph

Expected: Should be a link to the item for sale

Scroll down and select the SHARE TO option (the up arrow)

Select the Messenger option....

Just a photo, no link....

Zola: Canceling out of Facebook Messenger pop up results in a message that the user has successfully shared an item

Zola app (version 6.0.8)
Date: 02/04/2019

Description:

There is a minor (and somewhat aggravating) bug with the Zola iOS app and Facebook Messenger sharing.

If you go to any product for sale on the Zola app, there is a social media sharing pop up on the right side of the screen. If you select the "Messenger" option, the Facebook Messenger list will pop up.

If the user cancels out of this list, the app will display a ribbon at the top of the screen that states the product was "successfully shared"- presumably via Facebook Messenger.

This is scary for users, as I don't want to spam Facebook Messenger contacts. I worried that this message meant that I had just sent a product page to all of my FB Messenger contacts! If possible, could you remove this ribbon if the user cancels out of sharing a product via Facebook Messenger?

See the video for more information:

.⁦@flungster⁩ .⁦@charlesscalesse⁩ Minor (but confusing) bug with the .@zola iOS app. If I cancel out of sharing an item via the Facebook Messenger share extension thing, I get a message stating I successfully shared the item.

Slightly scary for users... pic.twitter.com/VoHz8vp6u0

— iPad Mini Bugs (@iPad_App_Bugs) February 3, 2019

Steps to Reproduce:
1. Download the Zola iOS app
2. Select "I WANT TO SHOP"
3. Select any of the trending products
4. Select the share icon
5. Select "Messenger"
6. Cancel out of the Facebook Messenger pop up
7. Note the ribbon message at the top of the screen that says the product was shared

Result: Backing out of Facebook Messenger sharing results in message stating that the product was "shared" successfully

Expected: No message about a successful "sharing" of a product if the user cancels out of the Facebook Messenger pop up in the iOS app