Tuesday, August 13, 2019

AirBnb app for iOS: Black screen pops up when user taps on disappeared profile icon

AirBnb app for iOS (version 19.32.2)
Date: 08/13/2019

Description:

There's a very minor (but unusual!) bug that new accounts might encounter. I discovered this problem in total "new user mode" - and I was left a little bit confused.

When a brand new account heads to the "profile" area, there is a page that indicates that there are a number of steps left to complete in the account creation process. On this same page, there is a default (blank) profile image.

I instantly clicked on this default/blank profile image, thinking that this was the quickest way to upload a profile photo.

As soon as the user clicks on this blank profile image, the user is taken to a second page. Upon entering this second page, the blank profile image quickly fades away.

If a curious user (as I was) clicks on the area where the blank profile image disappeared, a page pops up that sure looks as if the camera is (or should be) activated. Instead, nothing happens, and the user is left staring at a black screen.

Slightly confusing for new users! I've gotten this to reproduce on both an iPhone and an iPad Mini.

This is easier to show than it is to describe, so please see this video:
Steps to Reproduce:

1. Download and launch the AirBnb app (version 19.32.2)
2. Create a new account
3. Select the Profile option in the bottom right
4. From the "3 steps left" screen, click on the blank (default) profile icon
5. Watch the icon disappear
6. Click the same area where the icon disappeared

Result: A black screen (similar to a camera activation screen) pops up when the user presses the area where a blank profile image appeared - and then disappeared

Expected: No black screen should appear when the user clicks on any area of the AirBnb iOS app's UI

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