Wednesday, August 14, 2019

easyJet app for iOS: A "Frame load interrupted" message appears after selecting a "Download the app" prompt

easyJet: Travel App for iOS (version 3.29)
Date: 08/15/2019

Description:

There is a minor bug with the current (version 3.29) easyJet app for iOS.

I have gotten this bug to reproduce both on a device that both had the Twitter iOS app downloaded, and on a device where there was no Twitter iOS app downloaded.

When the user selects an option to see "easyJet on Twitter" - the app won't open the Twitter app if it is already downloaded on the iOS device. If the user selects the "Download the app" button - in an attempt to download the Twitter app, a "Frame load interrupted" error message appears.

I haven't seen this with many other apps. Shouldn't the easyJet app open the Twitter iOS app if I have it downloaded on my device? If I don't have the Twitter iOS app downloaded, shouldn't the "Download the app" option take me to the Apple App Store?

This is easier to show that it is to describe, so please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the easyJet: Travel App (version 3.29) for iOS
2. Select the slider menu option in the upper right
3. From the "Settings & More" screen, scroll down
4. From the "Settings & More" screen, select "easyJet on Twitter"
5. Select the "Download the app" button from the "Get the most out of Twitter" menu at the bottom of the screen

Result: If the user selects an "easyJet on Twitter" option from inside of the easyJet iOS app, a "Download the app" option appears - if the user selects this option, a "Frame load interrupted" message appears

Expected: There should not be a "Frame load interrupted" error message in the easyJet app

Download and open the easyJet app...

Select the slider in the upper right...

Select the "easyJet on Twitter" option...

Select the "Download the app" option...

There is a "Frame load interrupted" error message

No comments:

Post a Comment