Amazon app for iOS: Dead link on Mattress Recycling Fees

iOS 13.6
Amazon app for iOS (15.16.0)
Date: 08/20/20

Description:

Minor problem with an external link that is displayed in the help section of the Amazon app for iOS.

There is an external link to the Mattress Recycling Council website inside of a help section in the Amazon app for iOS.

This link does not work. The website doesn't load. Curiously mobile safari has no problem opening the site. And Amazon's website has a working link to it:

https://www.amazon.com/gp/help/customer/display.html?nodeId=202074570

Not sure why it is not working with the iOS app - but it probably should.


Steps to Reproduce:

1. Launch the app
2. Sign into account
3. Select the side bar menu in upper left
4. Select "Customer Service" at the bottom
5. In the "Need More Help?" box, enter "mattress"
6. Select the "Mattress Recycling Fees" option
7. Select the https://mattressrecyclingcouncil.org/ link

Result: There is a non-working link inside of the Amazon iOS app on the Mattress Recycling Fees page

Expected: If there is an external link inside of the Amazon iOS app, it should work

Enter in "Mattresses" inside of this input box...

Select the "Mattress Recycling Fees" option...

From this "Mattress Recycling Fees" page, click on the link...

This website doesn't seem to load.