Tuesday, August 11, 2020

The North Face app for iOS: App crashes if the user declines camera access from prompt

iOS 13.6
The North Face app for iOS (version 7.5.1)
Date: 08/11/20

Description:

Here's an example of a fairly common crash that happens with multiple iOS apps. This particular crash occurs with the current version of the The North Face app that is available to download from the Apple App Store.


Here's a video of the crash:
The app will crash if the user declines camera roll access. Here's the crash dump:


This is a common crash that will often see with iOS app. 

Steps to Reproduce:

1. Download and launch The North Face app for iOS
2.  Select "JOIN NOW"
3. From the "Become a VIPeak member"  screen, select the scanner option in the upper right
4. From the "Issuing Country" screen, select "Don't Allow"from the camera prompt pop-up

Result: Declining camera access to The North Face app for iOS results in the app crashing 

Expected: Declining camera access to The North Face app for iOS should not crash the app

Download and launch The North Face app for iOS...

Select the "JOIN NOW" option...

Select the scanner option in the upper right...

If the user selects the "Don't Allow" option, the app will crash. 

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