Monday, September 21, 2020

Feedback Assistant on an iPhone 8 running iOS 14: The Submit button and bottom banner frequently disappears in portrait mode

 iOS 14 - Safari Mobile

Date: 09/21/20

Description:

I've gotten so used to this problem, that I stopped noticing. I spotted it again yesterday, and I figured that I should finally report it.

This happens on feedbackassistant.apple.com website. The problem is with a bottom banner that has a blue "submit" button. This banner will frequently disappear after toggling through drop-down menus.

The "submit" button will reappear if the user changes the phone from portrait to landscape modes, but this is very confusing and frustrating when submitting feedback using Feedback Assistant.

Here's brief video of what I see:



This banner seems to go hidden if the user clicks inside and selects an 


Steps to Reproduce:

1. With the iPhone in portrait mode head to idmsa.apple.com using Safari Mobile

2. Log into account

3. From feedbackassistant.apple.com -  enter in a bug report

4. Scroll back up and select the "Which area are you seeing an issue with?" drop down menu

5. Select any option in the "Which area are you seeing an issue with?" drop down

Result: the bottom banner UI (along with a blue "Submit" button) frequently becomes hidden while the user if filing out a bug report on feedbackassistant.apple.com using an iPhone in portrait mode 

Expected: the bottom banner UI should always be visible and accessible to a user submit a bug report on feedbackassistant.apple.com

This is a feedback form. I can see the bottom banner and the "Submit" button...

I click inside the "Which area are you having an issue with?" drop-down menu. I then select the "Done" option...

The bottom banner has disappeared. If I scroll down, looking for the button...


I can't see the button anywhere! I have to change the phone from portrait to landscape to have the button reappear.

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