Sunday, April 23, 2017

HomeAway - Account Creation - Trailing Whitespaces - Cannot complete account creation if there is a trailing whitespace behind a valid email address

HomeAway app for iOS (version 2017.03 (10713) - en_US)
Date: 04/24/2017

Description:

With the HomeAway app for iOS, valid email addresses will not be recognized during account creation if there is a trailing whitespace behind them.

User will not receive an error message indicating what the problem is.

This is easier to show than to describe, so please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the HomeAway app on an iPad Mini
2. Select the "Account" tab on the bottom menu
3. Select "Sign In"
4. Select "Don't have an account? Sign Up"
5. Enter in a valid first and last name
6. Enter in a valid email address followed by a trailing whitespace/single press of the spacebar
7. Enter in a valid password
8. Select "Create Account"
9. Note the error message that displays as, "Account create failed"

Result: Unable to create new accounts on the HomeAway app for iOS if there is a trailing whitespace behind a valid email address - user is presented with an uninformative error message

Expected: That a trailing whitespace behind valid email addresses will be recognized by the app - or the user will at least be presented with an informative error message

Select "Sign In"...

Select "Don't have an account? Sign Up"

Enter in valid first and last names...

Enter in a valid email address, followed by a press of the spacebar...

Enter in a valid password, and then select either "Create Account" or "Go"...

Uninformative error message!

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