Wayfair – Account Creation – Error Messaging – Confusing error message after entering in e-mail address with a trailing whitespace

Wayfair app for iOS (version 4.22.2 – 14565)

Date: 04/04/2017

Description:

The Wayfair app for iOS both doesn’t allow e-mail registrations with a trailing whitespace and throws up a confusing error message.

An error message of “Field ID email_address does not match the required format of EMAIL_ADDRESS for value…”

This is a confusing error message. Please see the attached screenshots.

Steps to Reproduce:

1.     Download and launch the Wayfair app for iOS

2.     Select “Register”

3.     Enter in a valid email address with a trailing whitespace

4.     Enter in a valid password

5.     Note the error message that states, “Field ID email_address does not match the required format of EMAIL_ADDRESS for value…”

Result: Cannot create a Wayfair account if the email entered is followed by a trailing whitespace – and the error message displayed is confusing

Expected: Email address with a trailing whitespace should be allowed and/or the error message should not be that confusing

Download the Wayfair app for iOS...

Launch the app...

Select "Register"...

Click inside the e-mail input box...

Enter in a valid e-mail address, followed by a space...

Register using an e-mail address with a trailing whitespace...

Confusing error message!