Massimo Dutti app for iOS: Error Messaging: Cancelling Out of Facebook Prompt Results in "ITXCoreView.FacebookLoginError error 1." Message

 iOS 18.3.2

Massimo Dutti app for iOS (version 9.98)

04/03/2025

Description:

There's a minor problem with the current (version 9.98) version of the Massimo Dutti app for iOS. The app has an option to login with existing social accounts. If the user activates the "Login with Facebook" prompt and then cancels it, this is the error message that appears:

"The operation couldn't be completed. (ITXCoreView.FacebookLoginError error 1.)"

Not a very friendly error message for the end user.

Steps to Reproduce:

1. Launch the Massimo Dutti app for iOS (version 9.98)

2. Click on "Account" in the bottom right 

3. Click on "Login with Facebook"

4. From the "Dutti" Wants Use" pop-up message, select "Cancel"

5. Note the error Message of: "(ITXCoreView.FacebookLoginError error 1.)"

Result: Canceling out of the Facebook login permission prompt inside of the Massimo Dutti app results in a less than user friendly error message that displays the term: "(ITXCoreView.FacebookLoginError error 1.)"

Expected: An error message of "(ITXCoreView.FacebookLoginError error 1.)" is not user friendly and should be amended to something the end user can understand 

Select the "LOGIN WITH FACEBOOK" option...

Select the "Cancel" option...

Bad error message.

Saucey: Alcohol Delivery app for iOS: Awkward Message After Cancelling out of Apple Sign-in

 iOS 18.3.2

Saucey: Alcohol Delivery (version 2.25.2)

03/19/2025

Description:

An app called Saucey: Alcohol Delivery has a less than user-friendly error message when the user cancels out of the Apple sign-in process. Here's what the error message looks like:

Error messages should be, "clear, concise, and user-centric" according to Apple's Human Interface Guidelines. 

Steps to Reproduce:

1. Download and launch the Saucey: Alcohol Delivery app for iOS

2. Select the "Sign in with Apple" option 

3. Cancel out of the sign-in pop-up menu

4. Note the non user-friendly error message 

Result: With the Saucey: Alcohol Delivery iOS app, a less than user-friendly error message is displayed after the user cancels out of the Apple sign-in process 

Expected: According to Apple's Human Interface Guidelines, an error message such as the one displayed by the Saucey: Alcohol Delivery app should always be, "clear, concise and user-centric." 

Download and launch the Saucey: Alcohol Delivery app for iOS (version 2.25.2)

Select the "Sign in with Apple" option, and then exit out of the pop-up menu...

Less than a user friendly error message. 

I've written about this error message on a handful of other apps. 

HolidayPirates app for iOS: Awkward Error Messaging after Cancelling Apple Sign-in

 iOS 18.2

HolidayPirates app for iOS (version 4.10.5)

01/21/2025

Description:

The Holiday Pirates app for iOS has a less than friendly error message after the user cancels out of the Apple Sign-in process:

Apple's Human Interface Guidelines state that error messages should be clear, concise and user-centric. This error message is not that. 

You will see this error message happen occasionally with other apps. I've written about it a handful of times. 

Steps to Reproduce:

1. Download and launch the HolidayPirates app for iOS

2. Advance through the Select country feature 

3. From the "Log in or create a new account" screen select "Continue with Apple"

4. Dismiss the Apple Sign-in menu

5. Note the error message that includes as error string of: "(com.apple.AuthenticationsServices.AuthorizationError error 1001.)"

Result: A less than informative and non user-friendly error message is displayed by the HolidayPirates app after the users cancels out of the Apple Sign-In option during account creation. The app displays an error message that displays the non-informative string of: (com.apple.AuthenticationsServices.AuthorizationError error 1001.)"

Expected: No iOS app should display text such as "(com.apple.AuthenticationsServices.AuthorizationError error 1001.)"

Download and launch the TravelPirates app for iOS...

Select the "Continue with Apple" option...

Cancel out of the Apple Sign-In menu. The menu will quickly descend and will be replaced by...

A less than informative error message. 

CLEVNET Libraries App for iOS: Typo in Error Message - "Database" is Misspelled

 iOS 18.1.1

CLEVNET Libraries App for iOS (Version 24.11.00)

12/02/2024

Description:

The newly released CLEVNET app for iOS has a minor problem: there's a typographical error on a login message. 

If the user enters in a blank library card number or PIN and then presses the "Sign In" button, an error message appears. You can see the error message below. 

In this error message, the word "database" is spelled incorrectly. The entire error message itself is somewhat cumbersome, but the typo should be fixed. 

Steps to Reproduce:

1. Download and launch the CLEVNET app for iOS (version 24.11.00)

2. Select a library (example: "Hubbard Public Library")

3. With nothing entered in the "Library Card Number" or "PIN or Password" input boxes, click on the "Sign In" button 

4. Note the error message that displays as:

Result: The word "database" is misspelled in an error message that is displayed by the CLEVNET Libraries App for iOS 

Expected: There should not be any typos or misspellings in error messages displayed by the CLEVNET app for for iOS 

Download and launch the app for Apple App store...

Proceed to the sign-in area of the app...

Choose the "Select Your Library" option...

Click on the "Sign In" option...

Choose any library branch, and then, with nothing entered into either the "Library Card Number" or "PIN or Password" input boxes, press the "Sign In" option...

Note the error message where "database" is misspelled. 

Note: Also published here.

ChatGPT app for iOS: Error Messaging - OBJ in a TXT File Results in a File Upload Failed Error Message

 iOS 17.5.1

ChatGPT app for iOS (version 1.2024.170)

06/26/2024

Description:

There is a less than user friendly error message that is displayed when the user attempts to upload an unsupported file type (such as an empty TXT). Here's a screenshot of the error message that is displayed:

Steps to Reproduce:

1. Launch the ChatGPT app for iOS (version 1.2024.170)

2. Click inside the prompt input box

3. Click the Files option 

4. Select a empty TXT file of small size

Result: The ChatGPT app repeatedly displays a "File upload failed." error message after an empty TXT file was uploaded

Expected: The ChatGPT app should not display an uninformative "File upload failed" error message if an empty TXT file is uploaded 

Select the Files option...

Selected a TXT file

The TXT file (which I have no memory of how it ended up in my Files app, has a "OBJ" inside it when previewed using Gmail...

The ChatGPT throws up an error message that is, "technically descriptive but not user friendly."

I also decided to (naturally) ask for Chat GPT's opinion about the meaning of the error message:

Here's the initial response from ChatGPT:

Here's a follow-up question that I had:

ChatGPT replied with this:

And linked to Apple's Human Interface Guidelines. 

RSBN - Right Side Broadcasting Network app for iOS: Awkward Error Messaging after Cancelling Apple Sign-In

 iOS 17.5.1

Right Side Broadcasting Network (RSBN) app for iOS (version 7.0)

06/27/2024

Description:

There's a less than user friendly error message displayed by the RSBN app after the user cancels out of an Apple Sign-in.

This is the message that is displayed:

The Human Interface Guidelines from App state that error messages should be clear, concise and user-centric. This error message is not that. 

Steps to Reproduce:

1. Launch the RSBN app (version 7.0)

2. From the RSBN landing screen in the app, select the gear in the upper right hand corner

3. Select "Create Account or Log in"

4. From the "Register for a Free Account" screen select "Sign in with Apple"

5. Cancel out of the Apple Sign-in 

Result: A less-than-informative and non-user friendly error message is displayed by RSBN app after the user cancels out of the Apple sign-in pop-up

Expected: If the user dismisses the Apple sign-in pop-up error messages a more informative error message should be displayed 

After launching the app, select the gear option in the upper right hand corner. 

Select the "Create Account or Log In" option on this screen...

Select the "Sign in with Apple" button. Dismiss the pop-up...

A less than informative error message is displayed. 

TalkShopLive: Unintelligible Error Message During Account Creation

 iOS: 16.7.1

TalkShopLive app for iOS (version 1.0.1)

Date: 10/17/2023

Description:

I was unable to create an account using the new TalkShopLive app for iOS today. When attempting to create an account an error message of: "JSON Parse error: Unrecognized token '<'" appeared. 

Here's a screenshot of the error message:

While I am not in the United States, and I am currently in a country (from an IP) that is prohibited from creating new accounts or using this app, the error message should be better than this. 

Steps to Reproduce:

1. Using an iPhone that is not in the United States create an account

Result: Bad error message 

Expected: Better error message 

 

Vocal app for iOS: Error Message from the Twitter Authorization Page

 iOS 16.5

Vocal app for iOS (version 1.10.1)

Date: 06/10/2023

Description:

The Twitter authorization option with the current version of Vocal does not work at the moment. The following error message is displayed:

Steps to Reproduce:

1. Download and launch the Vocal app for iOS

2. Select the "Sign In or Join Vocal" option 

3. From the "Sign In or Join Vocal" pop-up select the "Continue with Twitter" option 

4. From the "Vocal" Wants to Use" pop-up select "Continue"

5. Note the error message that states: "Internal Server Error"

Result: There Twitter authorization page that the Vocal app displays shows an error message of "Internal Server Error"

Expected: The Twitter authorization page that the Vocal app displays should either work - or the Twitter option to create a Vocal account should be removed 

See the screenshots below:

Download and launch the Vocal app for iOS

Select the "Sign in or Join Vocal" option 

Select the "Continue with Twitter" option...

Select the "Continue" option...

Error message - Twitter Authorization not working...

Internal Server Error message 

The Custom Movement app for iOS: Bad Error Messaging Gets Stuck on Screen

iOS 13.6.1
The Custom Movement app for iOS (version 1.2.6)
Date: 09/03/20

Description:

There's a problem with an error message that appears from a "Forgot Password" input box inside of an app called The Custom Movement.

The error message has two problems: it is not user friendly, and it gets stuck and remains on screen as the user navigates through other areas of the app.

Take a look at what the error message says - obviously not user-friendly:

Then take a look at a video that shows how the error messages remains on screen:

.@custommovement Minor bug with The Custom Movement app for iOS.

Unusual error message from “Forgot Password” stays on screen...

Take a look at the video pic.twitter.com/nDL1Kihdj1

— Random iOS Bugs (@RandomiOSBugs) September 2, 2020

So, obviously two problems. One is that the error message itself is less than user friendly. The other problem is that it gets stuck on screen.

Steps to Reproduce:

1. Download and launch The Custom Movement app
2. Select the "Profile" option in the bottom right
3. Select "Forgot Password"
4. Click inside the "Username or email" input box
5. Press the space bar twice and select "Done" on the keyboard
6. Click on "Next"

Result: Odd and less than user friendly error message appears to the user after entering in a blank (null) space into the "Forgot Password" area of the app. Error message remains on screen

Expected: Error messaging should be understandable to the user - error messages should not get stuck on screen

Trendblog - Fashion & Outfits app for iOS: Google Sign-in Cancellation message is confusing

iOS 13.6
Trendblog - Fashion & Outfits app for iOS (version 6.9.25)
Date: 08/16/20

Description:

Minor problem with the error message after cancelling out of the Google Sign-in with the Trendblog - Fashion & Outfits app for iOS.

Take a look:

I am militantly opposed to these types of error messages with iOS apps. I'd expect this Android. 

Steps To Reproduce:

1. Download and launch the Trendblog - Fashion & Outfits app for iOS
2. From the "Welcome Trendblog" screen select the "Sign In with Google" option
3. From the prompt, select the "Cancel" option
4. Note the error message

Result: Non-user friendly error message appears after the user declines the Google sign-in prompt

Expected: A more user friendly error message

Download and launch the Trendblog - Fashion & Outfits app

Select the "Sign in with Google" option...

Select the "Cancel" option...

Less than user friendly error message.