Showing posts with label Apple sign-in error message. Show all posts
Showing posts with label Apple sign-in error message. Show all posts

Wednesday, March 19, 2025

Saucey: Alcohol Delivery app for iOS: Awkward Message After Cancelling out of Apple Sign-in

 iOS 18.3.2

Saucey: Alcohol Delivery (version 2.25.2)

03/19/2025

Description:

An app called Saucey: Alcohol Delivery has a less than user-friendly error message when the user cancels out of the Apple sign-in process. Here's what the error message looks like:


Error messages should be, "clear, concise, and user-centric" according to Apple's Human Interface Guidelines. 


Steps to Reproduce:

1. Download and launch the Saucey: Alcohol Delivery app for iOS

2. Select the "Sign in with Apple" option 

3. Cancel out of the sign-in pop-up menu

4. Note the non user-friendly error message 

Result: With the Saucey: Alcohol Delivery iOS app, a less than user-friendly error message is displayed after the user cancels out of the Apple sign-in process 

Expected: According to Apple's Human Interface Guidelines, an error message such as the one displayed by the Saucey: Alcohol Delivery app should always be, "clear, concise and user-centric." 


Download and launch the Saucey: Alcohol Delivery app for iOS (version 2.25.2)


Select the "Sign in with Apple" option, and then exit out of the pop-up menu...


Less than a user friendly error message. 

I've written about this error message on a handful of other apps

Tuesday, January 21, 2025

HolidayPirates app for iOS: Awkward Error Messaging after Cancelling Apple Sign-in

 iOS 18.2

HolidayPirates app for iOS (version 4.10.5)

01/21/2025

Description:

The Holiday Pirates app for iOS has a less than friendly error message after the user cancels out of the Apple Sign-in process:



Apple's Human Interface Guidelines state that error messages should be clear, concise and user-centric. This error message is not that. 

You will see this error message happen occasionally with other apps. I've written about it a handful of times. 

Steps to Reproduce:

1. Download and launch the HolidayPirates app for iOS
2. Advance through the Select country feature 
3. From the "Log in or create a new account" screen select "Continue with Apple"
4. Dismiss the Apple Sign-in menu
5. Note the error message that includes as error string of: "(com.apple.AuthenticationsServices.AuthorizationError error 1001.)"

Result: A less than informative and non user-friendly error message is displayed by the HolidayPirates app after the users cancels out of the Apple Sign-In option during account creation. The app displays an error message that displays the non-informative string of: (com.apple.AuthenticationsServices.AuthorizationError error 1001.)"

Expected: No iOS app should display text such as "(com.apple.AuthenticationsServices.AuthorizationError error 1001.)"




Download and launch the TravelPirates app for iOS...


Select the "Continue with Apple" option...


Cancel out of the Apple Sign-In menu. The menu will quickly descend and will be replaced by...


A less than informative error message. 







Thursday, June 27, 2024

RSBN - Right Side Broadcasting Network app for iOS: Awkward Error Messaging after Cancelling Apple Sign-In

 iOS 17.5.1

Right Side Broadcasting Network (RSBN) app for iOS (version 7.0)

06/27/2024

Description:

There's a less than user friendly error message displayed by the RSBN app after the user cancels out of an Apple Sign-in.

This is the message that is displayed:


The Human Interface Guidelines from App state that error messages should be clear, concise and user-centric. This error message is not that. 


Steps to Reproduce:

1. Launch the RSBN app (version 7.0)

2. From the RSBN landing screen in the app, select the gear in the upper right hand corner

3. Select "Create Account or Log in"

4. From the "Register for a Free Account" screen select "Sign in with Apple"

5. Cancel out of the Apple Sign-in 

Result: A less-than-informative and non-user friendly error message is displayed by RSBN app after the user cancels out of the Apple sign-in pop-up

Expected: If the user dismisses the Apple sign-in pop-up error messages a more informative error message should be displayed 

After launching the app, select the gear option in the upper right hand corner. 

Select the "Create Account or Log In" option on this screen...


Select the "Sign in with Apple" button. Dismiss the pop-up...

A less than informative error message is displayed.