Monday, January 3, 2022

RealSelf app for iOS: Share sheet - no subject line when sharing using the native iPhone Mail App

 iOS 15.2

RealSelf app for iOS (version 6.4.5)

Date: 01/03/2022

Description:

There's a minor problem when sharing something from inside the RealSelf app for iOS using the native iPhone Mail app.

The default "Check out this doctor on RealSelf" text is not automatically generated in the subject line of the email. The subject line is just blank. This only happens with the native iPhone Mail app. This is a rarity among iPhone apps.

This is how it currently looks using the native iPhone Mail app:

Select the share option...

Select the iPhone's "native" mail app...

The subject line of the auto-generated message is blank.



This is how it looks after selecting the Gmail option from the share sheet. You'll notice that a default "Check out this doctor on RealSelf" subject line is added:

Auto-generated e-mail from Gmail has a subject line...

This is how it looks after selecting the Yahoo Mail option. Once again, you'll notice that a default "Check out this doctor on RealSelf" subject line is added:




This is a less than optimal user experience and it would be great if the default message could be added for users who use the native iPhone mail app.


Steps to Reproduce:

1. Launch the RealSelf app (version 6.4.5)

2. Sign into an account 

3. Head to any provider listed in the app and select the share option 

4. From the iOS share sheet, select the native iOS mail app

5. Note that the subject line is blank

6. Repeat same steps with Gmail and Yahoo options from share sheet

7. Note that the subject line is automatically generated 

Result: The subject line is blank if the user selects the native iPhone mail app sharing option from the iOS share sheet 

Expected: The subject line should always be populated with the "Check out this doctor on RealSelf" text if the user selects the native iPhone mail app option from the share sheet 

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