Thursday, March 19, 2020

The Yes fashion app for iOS: Totally Uninformative Error Message

iOS 13.3.1
THE YES app for iOS (version 1.0.3)
Date: 03/19/20

Description:

Minor problem with the error message displayed by an app called The Yes for iOS.

If the user cancels out of a login, the app displays an error message like this:

No consumer who sees this error message will have any idea what this error message means. This is the kind of nonsensical error message one expects on Android - not on iOS.

The Alert message says:

"{"error":"a0.session.user_cancelled","error_description":"User cancelled the Auth"}

Steps to Reproduce:

1. Download and launch The Yes app for iOS
2. Select "Get Started"
3. Select "Let's Go"
4. Select "DIVE IN"
5. From "TheYes.com" permission pop-up select "Cancel"
6. Note the error message

Result: The user is presented with an extraordinarily obtuse error message after they cancel out of giving "TheYes.com" access

Expected: An iOS user should never be presented with an error message this bad:


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