IZIon24: Bảo hiểm bỏ túi app for iOS: FAQ section in Guest Mode crashes the app

iOS 16.2

Date: 12/25/22

IZIon24: Bảo hiểm bỏ túi app for iOS (version 1.0.84)

Description:

IZIon24: Bảo hiểm bỏ túi is a Vietnamese insurance app that is available to download from the Apple App Store. The app has English and Vietnamese language options. 

The app seems to always crash when the user selects the "Guest Mode" option, and then selects the FAQ.

Take a look at the following screenshots:

Select the "Continue as Guest" option at the bottom of the screen....

Select the "FAQ" - the app will crash.

Steps to Reproduce:

1. Download and launch the IZIon24: Bảo hiểm bỏ túi app for iOS

2. Select the "Continue as Guest" option (English or Vietnamese)

3. Select the "FAQ"

Result: Selecting the FAQ in theIZIon24: Bảo hiểm bỏ túi app for iOS crashes the app

Expected: Select the FAQ should not crash the app 

Facebook app for iOS: Blocking accounts using in-app blocking option results in white screen of death

iOS 16.0.3

Facebook app for iOS (version 388.0)

Date: 10/16/2022

Description:

Here's a problem that I encountered today with the current version (388.0) of the Facebook app for iOS. If the user uses the block option that is presented when reporting an account for a violation of community standards, the app frequently (always?) ends up in an unresponsive state with a "white screen of death" being displayed to the user.

I got this problem to reproduce on an iPhone 8 running iOS 16.0.3 and an iPhone 6 running iOS 15. This problem is reproducing with the current version of the Facebook iOS app:

I managed to take a video of the problem, which I uploaded to Twitter:

This is how I keep getting it - after you report an account as Spam, there’s an option to then Block.

When I do this, the screen is just white and unresponsive… pic.twitter.com/pG6agdJSSC

— Robby Delaware (@RobbyDelaware) October 16, 2022

Steps to Reproduce:

1. Launch the current version of the Facebook app for iOS (version 388.0)

2. Become perturbed by a Facebook account 

3. Report the account using the "Report profile" feature  

4. Report the account as a "Fake account"

5. From the "Does this go against our Community Standards?" prompt select "Submit"

6. From the "Thank you, we've received your report" prompt select "Next"

7. From the "What else would you like to do?" prompt select "Block ______'s profile" then select "Done"

8. From the "Block ________?" prompt select "Block"

Result: Blocking accounts using the in-app block feature results in the Facebook app becoming stuck in an unresponsive state 

Expected: Blocking accounts using the in-app blocking featured should NOT result in the Facebook app becoming unresponsive 

Here's a Facebook account with an offensive name that is engaged in behavior that likely violates community standards.

Report this account as a "fake account"

Report the account for violating community standards...

Select "Next"

Select the Block option from this option screen...

Select the "Block" option - app becomes unresponsive on a white screen of death.

Zalando app for iOS: "Share our app" option does not work using Facebook Messenger - no link is generated

 iOS 16

Zalando app for iOS (version 22.12.0)

Date: 09/23/22

Description:

Minor problem with the "Share our app" feature. There is no link to the app if the user attempts to share using Facebook Messenger from the iOS Share Sheet.

The "Share our app" option creates a working link when using the email/text message/Facebook options. There is no working link when sharing using Facebook Messenger.

Steps to Reproduce:

1. Download the Zalando app for iOS 

2. Select the person figure in the bottom right

3. From the "APP SETTINGS" screen select "Share our app"

4. From the iOS Share Sheet select Facebook Messenger 

Result: No link is generated when using the Facebook Messenger option from the iOS Share Sheet to share an invitation to download the Zalando app

Expected: There should always be a link to download the Zalado app

Select the "Share our app" option...

There's no auto-generated link. It should be this link: https://apps.apple.com/app/id585629514

No link to the app!

The email invite has a link. 

Tastemakers app for iOS: Privacy Policy link in app store does not lead to written Privacy Policy

iOS 15.6.1 

Date: 08/30/2021

Tastemakers Restaurant Reviews app for iOS (version 1.2.0)

Description:

The Privacy Policy link in the app store listing for Tastemakers Restaurant Reviews does not lead to a written privacy policy.

Steps to Reproduce:

1. Head to the Apple app store listing for Tastemakers Restaurant Reviews 

2. Click on the "developer's privacy policy" link

3. Note the lack of a written policy on the destination page: https://tastemakersapp.com/

Result: The "developer's privacy policy" link for Tastemakers Restaurant Reviews does not lead to a written privacy policy 

Expected: Per app store rules, each app listing should lead to an "accessible" privacy policy

Head to the product listing for the Tastemakers app for iOS

Click on the "developer's privacy policy" link...

No written privacy policy is to be found. 

Snap! Raise Website Cookie Pop-Up: Dead Privacy Policy Link

Date: 08/17/2022

Note: This isn't an issue with an app - it's an issue with a pop-up I received using Mobile Safari. Also reproduced on a Chromebook.

Description:

The "Privacy Policy" link in the Cookie pop-up is dead. When selected using Safari Mobile, user is taken to a blank screen.

See screenshots:

There is a "Privacy Policy" link on this cookie pop-up.

It is supposed to go to the link above.

Instead it just strands the user on this screen - Safari Mobile. 

Steps to Reproduce:

1. Using an iPhone, head to snapraise.com

2. From the Cookie Pop-Up, Click on "Privacy Policy"

Result: The "Privacy Policy" link on the Cookie pop-up does not work - strands user on an blank screen

Expected: A "Privacy Policy" link in a Cookie pop-up should always work 

This link: https://www.snap-raise.com/privacy-policy

Takes me here:

To this screen: https://raise.snap.app/privacy-policy?path=privacy-policy&status=301

Foodtown ON THE GO app for iOS: Settings menu option has access to different development environments

 iOS 15.5

Foodtown ON THE GO app for iOS (version 20220726)

Date: 08/07/22

Description:

Here's an odd issue that I have only once seen previously. An app called Foodtown ON THE GO has some unusual options in the settings menu. Take a look:

Head to the Settings area of the Foodtown ON THE GO app for iOS. You'll see some unusual settings options at the bottom.

API Key and Asset Key are empty. But API Environment and Asset Environment are.

Different environments. 

Different environments.

I am baffled as to why an app would include this. In the thousands and thousands of apps I have downloaded over the years, I have only ever seen this in one other app.

Steps to Reproduce:

1. Download the Foodtown ON THE GO app for iOS

2. Launch the Settings option for the Foodtown app

3. Scroll down and notice the API Environment and Asset Environment options 

Result: The Foodtown ON THE GO app for iOS has unusual options in the Settings menu. Options include the API Environment and Asset Environment options

Expected: Not sure if these options are supposed to be present - I would guess that they are not supposed to be visible by the end user 

MSCHF Sneakers - Inappropriate App Icon: Alternate app icon is George W. Bush shoe throwing incident in Iraq

 iOS 15.5

MSCHF Sneakers app for iOS (version 1.1.3)

Date: 07/27/2022

I was surprised when I saw this issue. There's an app called MSCHF Sneakers, which is currently in the top 100 free shopping apps in the Apple App Store. 

Like some apps, the MSCHF Sneakers app has an in-app option to change "toggle" between different app icons. The user can select this different app icon, reboot the device, and the new icon will appear. This is what the alternate icon is:

If you're too young to remember this, this is an image of President George W. Bush ducking a shoe that was thrown at him during a visit to Iraq in 2008. 

What's interesting about this, and what I sort of recalled after I first saw this, was that the use of this image in iOS apps has been controversial before. Way back in February of 2009, which was less than a year after the opening of Apple's App Store, there was a controversy about whether or not an app could be released that used images of this incident. 

A Pakistani game developer released a game called "MyShoe" which was quickly restricted from release due to the fact that ridiculed a public figure.

It was pointed out that the Apple's Terms of Service state that: "Applications must not contain any obscene, pornographic, offensive or defamatory content or materials of any kind (text, graphics, images, photographs, etc.), or other content or materials that in Apple's reasonable judgement may be found objectionable by iPhone or iPod touch users."

I would say that if this (images of the shoe throwing incident) were grounds for removing an app in 2009, then the same reasoning should apply in 2022. Trying to understand the murky reasoning behind the App Store and their guidelines is difficult - not sure how complete their review teams are if something like this can make it's way to the public.

I am going to write an email about this directly to Apple's legal department, post it on their developer console feedback form, and, of course, gleefully point this out on Twitter. 

Steps to Reproduce:

1. Download the MSCHF Sneakers app for iOS

2. (Creating an account is not necessary) - scroll up through the displayed sneakers 

3. From the "BACK TO TOP" screen choose the "GET UNSHOE'D!" option 

4. From the "You have changed the icon for "Sneakers" option, select "OK"

5. Reboot the phone (I had to reboot once to get this to start working)

Result: Selecting the alternate App Icon for the MSCHF Sneakers app results in an App Icon of George W. Bush ducking from a shoe 

Expected: Since representations of this image were clearly prohibited in apps in 2009, the same image should NOT be allowed as an app icon in app released in 2022 

Apple App Store review process should NOT have allowed this app to be released as is.

See the attached screenshots:

Download and launch the MSCHF Sneakers app for iOS. 

Creating an account is not necessary. Scroll down through the shoes...

Select the "GET UNSHOE'D!" option...

The alternate app icon is now an image of George W. Bush ducking a shoe. NOTE: I had to re-boot the phone once to get the switch to take effect. (this is a common iOS bug)

An image of George W. Bush ducking from a thrown shoe is now used as an app icon. The use of this image in apps was a controversial subject way back in 2009. 

Nuuly Rent app for iOS: No way to back out of the Privacy Policy or Terms & Conditions screens accessed from Link Your Mobile Phone

 iOS 15.5

Nuuly Rent app for iOS (version 1.5.0)

Date: 06/04/2022

Description:

There does not seem to be a way to back out of either the "Privacy Policy" or the "Terms & Conditions" screens when they are accessed of from the "Link Your Mobile Phone" screen. 

As near as I can tell, the user is simply stranded on these screens when accessed from this screen:

After selecting "Privacy Policy" the user is left hanging on this screen:

Steps to Reproduce:

1. Launch the Nuuly Rent app for iOS

2. Select "Join Now"

3. Select "Next"

4. Enter in a First Name

5. Enter in an email

6. From the "Link your Mobile Phone" screen, select either "Privacy Policy" or "Terms & Conditions"

Result: There does not seem to be a way to back out of either the "Privacy Policy" or "Terms & Conditions" screen when they are accessed from the "Link your Mobile Phone" screen's links 

Expected: Nuuly Rent users should not be left stranded on either Privacy Policy or Terms & Conditions screens

Farmish app for iOS: Typo on the Password Reset option

 iOS 15.4.1

Farmish app for iOS 

Date: 05/10/2022

Description:

There's a minor typo on the password reset user interface:

Password is misspelled. 

Steps to Reproduce:

1. Launch the Farmish app

2. Select the "Forgot password?" option 

3. Note that password is misspelled

Result: Minor typo on the password reset user interface - the word "password is misspelled 

Expected: No typo 

Zenly app for iOS: Dismissing social media invites shows invite was successfully shared

 iOS: 15.4.1

Zenly app for iOS (version 5.0.3)

Date: 05/04/2022

There's an odd bug with the social media sharing options that are accessible after adding a friend by phone number. 

This is easier to show than to describe, so please take a look at the screenshots below.

After entering in a phone number on the "add by phone number" page, the user is presented with this screen:

The user can then activate any one of these options, such as Messenger:

If the user exits out of this prompt (without sending any link).....

This message appears. This is misleading as the user DID NOT send out a request. 

I've read before about how this was sometimes an issue with Facebook Messenger. This also happens with Telegram. 

Steps to Reproduce:

1. Create an account 

2. Select the gearbox settings option 

3. Select "account"

4. From the account screen, select "friends"

5. From the "manage your friends" screen select "add friends"

6. From the "add friends" screen select "by phone number"

7. Enter in a phone number 

8. Cancel out of the text

9. Select any social media option on the "choose an app to send your invite" screen

10. Open and close any option WITHOUT sending the link

Result: A success message appears after the user closes out app options to share a link

Expected: A success message should never appear if the user cancels out of sending a message 

Havenly app for iOS: The AirDrop icon is not displaying in the iOS Share Sheet

 iOS 15.4.1

Havenly app for iOS (version 6.0.14)

Date: 05/04/22

The AirDrop icon is missing from the iOS Share Sheet when it is accessed from the Havenly app.

Take a look:

As you can see, the AirDrop icon is missing.

Steps to Reproduce:

1. Launch the Havenly app and create an account

2. Head to any product in the app that can be shared 

3. Activate the iOS share sheet

4. Look for the missing AirDrop icon 

Result: Missing AirDrop icon with the share sheet when accessed via the Havenly app

Expected: AirDrop icon should always appear 

This is a problem that I have seen on two other occasions. 

Zenly app for iOS: The Ghost Mode Instructions Are Nearly Inaccessible for New Users Who Limit Contacts or Who Don't Have Friends - Is This By Design?

 iOS 15.3

Zenly app for iOS (version 5.0.2)

Date: 04/30/2022

Description: 

Today I downloaded the Zenly app for iOS. I created an account using a phone number, but I purposefully did NOT give the app access to the contacts on my phone. 

I wanted to browse through the app while giving the app as limited amount of access to my personal information as possible. 

After creating an account, I see the familiar gear-box option for settings:

After creating an account, a setting options is available in the upper right.

This settings option takes me to a settings page where information about a "ghost mode" option is on screen:

I am just trying out the app, and I am weary about what type of information I am sharing. I want to read about this "ghost mode" which seems like a privacy feature I might be interested in...

This text appears on screen for perhaps 1 second. Before I can even focus on what any of it says...

This message appears. Why would I want to add friends before I understand all of the privacy features of the app? Why did text flash and disappear before my eyes in a split-second? 

Steps to Reproduce:

1. Create a new Zenly account - do not give app access to Contacts/do not add any friends

2. Select the Settings option in upper right

3. Scroll down and select "Ghost Mode" 

4. Text about "Ghost Mode" flashes quickly and disappears 

Result: The "Ghost Mode" instructional text appears and disappears in a brief moment 

Expected: A portion of the UI related to privacy features should always be accessible - text appearing and then disappearing is not an optimal end user experience 

VK app for iOS: Sign in With Apple is not operating

 iOS 15.2

VK VKontakte app for iOS (version 7.13)

Date: 02/28/2022

Description: 

Sanctions against Russia kicked in today, following their Nazi-esque invasion of Ukraine last week. Today I noticed something odd with the VK app. The "Sign In with Apple" option is not working. The same thing has reproduced on multiple devices. 

I don't think that this is related to sanctions, but it was odd to discover this on the day that sanctions were implemented.

Steps to Reproduce:

1. Download and launch the VK app for iOS

2. Launch the app

3. Click on the Apple icon 

4. Click on "Log In"

5. Click on "Sign in with Apple"

Result: The "Sign in with Apple" option is not work with the VK app for iOS - unknown if this is related to the sanctions that took effect this morning

Expected: That the "Sign in with Apple" option should work inside of the VK app for iOS

Download and launch the VK app...

Selecting the "Sign in with Apple" option does nothing...

The "Sign in with Apple" option inside of the VK app for iOS is not working today. 

Ziraf - in London app for iOS: Privacy Policy and other pages return a 404 error message

 iOS 15.3

Ziraf - in London app for iOS (version 6.1)

Date: 02/27/22

Description:

There's an issue with the Ziraf - in London app for iOS. 

If you head to links like this:

https://zirafapp.com/privacy-policy.html

https://zirafapp.com/cookie-policy

https://zirafapp.com/terms-and-conditions-of-use

You will end up on a page that looks like this:

According to Apple's Human Interface Guidelines apps must provide a "coherent privacy policy":

I can't find a privacy policy for the Ziraf - in London app for iOS anywhere. Not accessible from inside the app for from links in the app store. 

Steps to Reproduce:

1. Download and launch the Ziraf - in London app for iOS

2. Select the gear icon

3. Select "Login"

4. Select either "Terms & Conditions of use" or "Privacy Policy" or "Cookie Policy"

Result: No working privacy policy page for the Ziraf - in London app - user is take to a 404 page

Expected: According to Apple's Human Interface Guidelines the app should have an accessible privacy policy page 

Select any of the links at the bottom of this page - you will be taken to a 404 error message. 

MyEnergy Mobile app for iOS: Cancelling out of Facebook and Twitter prompts does not work

 iOS 15.3

MyEnergy Mobile app for iOS (version 1.598.0039)

Date: 02/02/2022

Description:

There's a minor problem with the MyEnergy Mobile app for iOS from Palmetto Electric Cooperative. This is a somewhat common problem with iOS apps. 

The app has an option to open up to either Facebook or Twitter via an option in the app. The app displays a confirmation message. If the user selects "cancel" the app still opens up to Facebook or Twitter. 

An example: select the "Facebook" option...

Select the "Cancel" option...

Still opens up to the Facebook page. 

Steps to Reproduce:

1. Launch the MyEnergy Mobile app for iOS

2. Select "Menu"

3. Select "... More"

4. Select either "Facebook" or "Twitter"

5. Select the "Cancel" option from the dialog 

Result: Selecting the "Cancel" option from the Facebook/Twitter options opens up Facebook or Twitter

Expected: Selecting "Cancel" to a prompt should NOT do the opposite