Santa Fe FCU Mobile App for iOS: "Privacy Policy" and "Developer's Privacy Policy" links on Apple App Store detail page lead to a 404 error message

 iOS 18.3.2

Santa Fe FCU Mobile app for iOS (version 2024.9.0)

03/31/2025

Description:

The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile app's detail page lead to a 404 error page.

Privacy Policy link that results in a 404 error message:

https://www.santafefcu.com/about/privacy-policy

Archived Link: https://archive.is/6mgFs

Steps to Reproduce:

1. Head to the Santa Fe FCU Mobile App's detail page in the Apple App Store

2. Click on the "Privacy Policy" or "Developer's Privacy Policy" links

Result: The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile App's detail page lead to a 404 error page

Expected: The "Privacy Policy" and "Developer's Privacy Policy" links on the Santa Fe FCU Mobile App's detail page should NOT lead to a 404 error page. They both should lead to a valid and accessible privacy policy 

Detail page for the Santa Fe FCU Mobile app in the Apple App Store. 

Click on the privacy policy links...

Bank of Albuquerque Mobile app for iOS: "Developer's Website" link on the Apple App Store detail page leads to a 404 Error

 iOS 18.3.2

Bank of Albuquerque app for iOS (version 2025.3.31160 - (310007167)

03/29/2025

Description:

The "Developer's Website" link on the Bank of Albuquerque detail page in the Apple App Store leads to a 404 error page.

Current 404 page:

https://www.bankofalbuquerque.com/personal/mobile/default.asp

Archived Link to 404

Steps to Reproduce:

1. Head to the Bank of Albuquerque's Mobile detail page in the Apple App Store

2. Scroll down and click on the "Developer's Website" link

Result: the "Developer's Website" link on the Bank of Albuquerque's detail page in the Apple App Store leads to a 404 error message

Expected: the "Developer's Website" link on the Bank of Albuquerque's detail page in the Apple App Store should lead to a valid page - not to a 404 

Head to the Bank of Albuquerque's Mobile app's detail page in the Apple App Store. 

Click on the "Developer's Website" link...

User is left on a 404 page. 

BARK - BarkBox, Super Chewer app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links on Apple App Store detail page lead to a 404 error message

 iOS 18.3.2

BARK - BarkBox, Super Chewer app for iOS (version 6.0.18)

03/23/2025

Description:

The "Privacy Policy" and "Developer's Privacy Policy" links on the BARK - BarkBox, Super Chewer app detail page in the Apple App Store lead to a 404 page.

Here's the link: https://bark.co/privacy-policy/

Archived: https://archive.is/ovFee

It is an Apple requirement that privacy policy links in the Apple App Store lead to valid and readable privacy policies. 

Steps to Reproduce:

1. Head to the Apple App Store detail page for the BARK - BarkBox, Super Chewer app 

2. From the BARK detail page, scroll down and click on "Developer's Privacy Policy" or "Privacy Policy"

Result: The "Developer's Privacy Policy" and "Privacy Policy" links on the BARK - BarkBox, Super Chewer app lead to 404 pages

Expected: The "Developer's Privacy Policy" and "Privacy Policy" links on the BARK - BarkBox, Super Chewer app detail page in the Apple App Store should always lead to valid privacy policies 

Head to the detail page for the BARK- BarkBox, Super Chewer app in the Apple App Store...

Click on links such as "developer's privacy policy"

Click on links like the "Privacy Policy" link...

The user will end up on a 404 error page. 

Saucey: Alcohol Delivery app for iOS: Awkward Message After Cancelling out of Apple Sign-in

 iOS 18.3.2

Saucey: Alcohol Delivery (version 2.25.2)

03/19/2025

Description:

An app called Saucey: Alcohol Delivery has a less than user-friendly error message when the user cancels out of the Apple sign-in process. Here's what the error message looks like:

Error messages should be, "clear, concise, and user-centric" according to Apple's Human Interface Guidelines. 

Steps to Reproduce:

1. Download and launch the Saucey: Alcohol Delivery app for iOS

2. Select the "Sign in with Apple" option 

3. Cancel out of the sign-in pop-up menu

4. Note the non user-friendly error message 

Result: With the Saucey: Alcohol Delivery iOS app, a less than user-friendly error message is displayed after the user cancels out of the Apple sign-in process 

Expected: According to Apple's Human Interface Guidelines, an error message such as the one displayed by the Saucey: Alcohol Delivery app should always be, "clear, concise and user-centric." 

Download and launch the Saucey: Alcohol Delivery app for iOS (version 2.25.2)

Select the "Sign in with Apple" option, and then exit out of the pop-up menu...

Less than a user friendly error message. 

I've written about this error message on a handful of other apps. 

BlinkRx app for iOS: Reset Password - Informative Error Messaging - "JSON Parse error: Unrecognized token '<' - calling unknown"

iOS 18.3.1

BlinkRx app for iOS (version 2.0.1)

03/14/2025

Description:

Here's a less than optimal error message that is being displayed by an app called BlinkRx. This is an error message displayed below the password reset input box:

""JSON Parse error: Unrecognized token '<' - calling unknown""

This type of error message is obviously not very user friendly. 

Steps to Reproduce:

1. Download and launch the BlinkRx app for iOS (version 2.0.1)

2. From the "Sign in" page, select "Don't know your password?"

3. From the "Forgot your password?" page, enter in a bogus email address (example: "test@test.com")

4. Click on "Send reset instructions"

5. Note the error message: "JSON Parse error: Unrecognized token '<' - calling unknown"

Result: the password reset input box inside of the BlinkRx app for iOS displays an informative error message that is less than user friendly. This message is:  "JSON Parse error: Unrecognized token '<' - calling unknown"

Expected: An error message like, "JSON Parse error: Unrecognized token '<' - calling unknown"" should never appear in a iOS app

Download and launch the BlinkRx app for iOS...

Select "Don't know your password?"

Enter in a password (example: "test@test.com") and then select "Send reset instructions"

Error message of: "JSON Parse error: Unrecognized token '<' - calling unknown"

Pinterest app for iOS: Dead Link on "You're using Pinterest on iOS 14+" page

 iOS 18.3.1

Pinterest app for iOS (version 13.8.1)

03/10/2025

Description:

There's a dead link on the "You're using Pinterest on iOS 14+" page. This explanation screen has a "learn more here" section that should take the user to additional information. 

Nothing happens when "here" is selected - this is a dead link. 

Take a look:

Steps to Reproduce:

1. Download and launch the Pinterest app for iOS (version 13.8.1)

2. Advance through account creation to the "You're using Pinterest on iOS 14+" screen 

3. Select the "more" option from "Learn more here."

Result: There is a dead link on the "You're using Pinterest on iOS 14+" explanation screen 

Expected: There should not be a dead link on the "You're using Pinterest on iOS 14+" screen 

Credit Union of Colorado app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links lead to a 404 "Page Not Found"

 iOS 18.3.1

Credit Union of Colorado app for iOS (version 10.00.97)

03/08/2025

Description:

The "Developer's Privacy Policy" and "Privacy Policy" links in the Credit Union of Colorado Apple App Store detail page lead to a 404 Page Not Found. 

This is the link: https://www.cuofco.org/privacynotice.html

Archived: https://archive.is/XOO4c

Steps to Reproduce:

1. Head to the Credit Union of Colorado app for iOS listing in the Apple App Store

2. Click on the "Developer's Privacy Policy" or "Privacy Policy" links

Result: The "Developer's Privacy Policy" and "Privacy Policy" links in the Credit Union of Colorado Apple App Store detail page lead to a 

Expected: The "Developer's Privacy Policy" and "Privacy Policy" links on the Credit Union of Colorado Apple App Store detail page 

Head to the Credit Union of Colorado detail page in the Apple App Store. 

Click on the "developer's privacy policy" link.

Recs: Places Made Simple app for iOS: "Developer's Privacy Policy" and "Privacy Policy" links lead to a time-out and 404 error pages

 iOS 18.3.1

Recs: Places Made Simple app for iOS (version 4.2.9)

03/03/2025

Description:

There's a problem with the Privacy Policy links on the Recs: Places Made Simple app's detail page in the Apple App Store. 

Both the "Privacy Policy" and "Developer's Privacy Policy" links lead to 404 "Page not found" error message or to a timeout error. 

In short: these links aren't working when they should be.

Here's an archive of the privacy policy link leading to a 404: https://archive.is/9P4Mg

Here's a screenshot of that page:

Steps to Reproduce:

1. Head to the Recs: Places Made Simple detail page in the Apple App Store

2. Click on the Privacy Policy link

3. Click on the Developer's Privacy Policy link

Result: the privacy policy links on the detail page in the Apple App Store for the Recs: Places Made Simple app are not working - one leads to a time-out error page and one leads to a 404 error message 

Expected: privacy policy links in the Apple App store should always work 

WOM: Restaurant Discovery app for iOS: Google OAuth Consent Screen: Incorrect App Name of wom.auth.us-east-1.amazoncognito.com

 iOS 18.3.1

WOM: Restaurant Discovery app for iOS (version 2.4.0)

03/03/2025

Description:

The WOM: Restaurant Discovery app for iOS has a problem. The WOM: Restaurant Discovery app has a Google OAuth screen. 

Unfortunately, on this Google OAuth consent screen, the app name is incorrect. Instead of displaying an app name appropriate to the app, an app name of: "wom.auth.us-east-1.amazoncognito.com" appears.

Here's a screenshot of how it currently appears:

Steps to Reproduce:

1. Download and launch the WOM: Restaurant Discovery app for iOS

2. Select the app icon in the upper right of the screen

3. Select "Sign Up"

4. From the "Sign Up" pop-up menu, select "Google"

5. On the Google Sign in screen, note the app name of: "wom.auth.us-east-1.amazoncognito.com"

Result: The Google OAuth consent screen displayed by the WOM: Restaurant Discovery app displays an app name of: "wom.auth.us-east-1.amazoncognito.com"

Expected: An app name of "wom.auth.us-east-1.amazoncognito.com" isn't user friendly and doesn't provide relevant information to the end user

Select the "Sign Up" option...

Select the "Google" option...

Inaccurate app name of: "wom.auth.us-east-1.amazoncognito.com"