Tuesday, February 27, 2024

Steller: Plan and Book Trips app for iOS: Exiting Out of Twitter Authorization Login Freezes App

iOS 17.3.1

Steller: Plan and Book Trips app for iOS (version 11.2.1)

Date: 02/27/2024

Description:

There is an unusual problem with the Steller app and the option to create an account using the Twitter authorization login. 

If the user exits out of the Twitter authorization, the Steller app freezes.

 


Steps to Reproduce:

1. Download the Steller: Plan and Book Trips app for iOS (for the first time)

2. Launch the app 

3. Scroll through the 3 splash screens and select "Continue"

4. From the Create your account screen, choose the "X" option

5. Advance to the Twitter authorization login (via a Twitter iOS app installed on phone)

6. Cancel out of the "Authorize Steller App to access your account?" Twitter login 

Result: User is returned to an unresponsive Steller app - app appears (?) to be permanently frozen until the user deletes or manually restarts the app 

Expected: The Steller app should not become unresponsive if the user cancels out of the Twitter authorization login page - I do this exact same thing with every app that I find that has a Twitter/X login for account creation and I have never encountered an app that does this

This is easier to show than to describe, so please see the attached screenshots:

Steller app splash screen
Advance through this screen...

Advance through this screen...

Select the "Continue" option...

Select the "X" Twitter login...

Cancel out of the login...

App is unresponsive. 













Tuesday, February 6, 2024

Capsule Clothing Store app for iOS: Disabling Camera Access Results in a Non Responsive Black Screen That Strands the User

 iOS 17.3

Capsule Clothing Store App for iOS (version 1.6)

Date: 02/06/2024

Description:

There is a problem with how the Capsule Clothing Store app responds to having camera access disabled. Like many e-commerce apps, the Capsule Clothing Store app has a feature to use bar code searches. 

If the user selects this bar code option:




They are presented with a confirmation message about enabling camera access. If the user declines camera access, the user will always be presented with a screen that they can't exit out of if camera access is disabled. Nearly every app I have ever used presents a message stating that camera access has been disabled, and provides a link to the Settings app to enable camera access. 

This Capsule Clothing Store app basically strands the user on each subsequent visit into the bar code area. I haven't ever seen this with any other app. 


Steps to Reproduce:

1. Download and launch the Capsule Clothing Store app for iOS (version 1.6)

2. Select the bar code symbol next to the search box 

3. Decline camera access 

4. With camera access disabled, re-launch the app 

5. Select the bar code symbol next to the search box 

Result: Selecting the bar code search option with camera access disabled results in the user being stranded on an unresponsive screen - no way to exit out 

Expected: Having camera access disable and then selecting the bar code search option should not result in a completely unresponsive Capsule Clothing Store app 

This is easier to show than to describe, so please take a look at this:


Camera access for the Capsule Clothing Store app is DISABLE. Now launch the app...


With camera access disabled, select the bar code option...


The user becomes stuck on an unresponsive screen. 











Friday, February 2, 2024

ai LaMo app for iOS: App Crashes if Google Sign-in Is Dismissed

 iOS: 17.3

ai LaMo app for iOS (version 1.1.21)

Date: 02/02/2024

Description:

There is an easy to reproduce crash with the current (version 1.1.21) version of the ai LaMo app for iOS. If the user cancels out of the Google login at account, the app crashes.

Here's an image of the crash dump:



This crash occurs after the user selects "Continue with Google" 

Steps to Reproduce:
1. Download the ai LaMo app for iOS (version 1.1.21)
2. Select the "Continue with Google" option 
3. From the "ai LaMo" Wants to Use "google.com" option select "Cancel"

Result: the ai LaMo app (version 1.1.21) will crash if the user cancels out of the Google sign-in

Expected: the ai LaMo iOS app (version 1.1.21) should not crash if the user cancels out of the Google sign-in


Launch the ai LaMo app for iOS.


Select the "Continue with Google" option...


The app crashes after the "Cancel" option is selected.
















Tuesday, January 30, 2024

Dynamite app for iOS: App Crashes After "Find a Store" is Selected

 iOS 17.3 

Dynamite app for iOS (version 3.26)

Date: 01/29/2024

Description:

The Dynamite app for iOS (version 3.26) continually crashes when the user selects the "Find a store" option. I am using the app outside of the US and Canada, but regardless, no app that is downloadable from the Apple App Store should crash if a user attempts to use it. 

Here's an image of the crash dump:


Dynamite app Crash Dump

Steps to Reproduce:

1. Launch the Dynamite app for iOS (version 3.26)
2. Select the search box at the top of the screen 
3. Select "Find a store"

Result: The Dynamite app for iOS (version 3.26) crashes for me, after I select the "Find a store" option 

Expected: The Dynamite app for iOS (version 3.26) should not crash after the user selects the "Find a store" option 

Please see the attached screenshots:






Select the Search box at the top...

Select the "Find a store" option...





App crashes 100% for me.

Friday, January 12, 2024

Hypebae app for iOS: iOS Share sheet - Instagram Stories Icon is Missing

 iOS 16.7.4

Hypebae app for iOS (version 3.46)

Date: 01/12/2024

Description:

Minor bug with the current (3.46) version of the Hypebae iOS app. After selecting "Share this app" and opening up the iOS share sheet, the Instagram Stories icon is missing. This problem is specific to the Hypebae app. 


Please see the attached screenshots. 

Hypebae app

Launch the app and select "Account" in the bottom right...


Select the "Share this app" option...


Select this option from the iOS Share Sheet...


The Instagram Stories icon is missing. This problem is specific to the Hypebae app. 





Steps to Reproduce:

1. (on an iOS device that has Instagram downloaded) Download and launch the Hypebae app for iOS

2. Select the profile option 

3. Select the "Share this app" option 

4. Select the "..." option from the share sheet 

5. Scroll down to "Instagram Stories"

Result: The icon for "Instagram Stories" is missing 

Expected: The icon for "Instagram Stories" should not be missing 

Tuesday, October 17, 2023

TalkShopLive: Unintelligible Error Message During Account Creation

 iOS: 16.7.1

TalkShopLive app for iOS (version 1.0.1)

Date: 10/17/2023

Description:

I was unable to create an account using the new TalkShopLive app for iOS today. When attempting to create an account an error message of: "JSON Parse error: Unrecognized token '<'" appeared. 

Here's a screenshot of the error message:



While I am not in the United States, and I am currently in a country (from an IP) that is prohibited from creating new accounts or using this app, the error message should be better than this. 


Steps to Reproduce:
1. Using an iPhone that is not in the United States create an account

Result: Bad error message 

Expected: Better error message 

 



Saturday, October 14, 2023

Slingshot: Instant Camera app for iOS: Error Message is Truncated

 iOS 16.6

Slingshot app for iOS (version 2.8)

Date: 10/14/2023

Description:

A new app called "Slingshot: Instant Camera" has an unusual and unsightly problem. You can't use the app if your phone number isn't a U.S. number, the text inside of the mobile phone number entry box is truncated and impossible to read. 


Here's what the "we need your phone number to know it's you" page is looking like for me:


Difficult to read!





Steps to Reproduce:

1. (Using a phone that has a non-US number) Download the Slingshot: Instant Camera app

2. Advance to the "we need your phone number to know it's you" page

Result: If the user tries to sign up with a non-US the text in the mobile phone input box is truncated 

Expected: Text inside the app should never be truncated