iOS Facebook Integration: Text Now Off Screen - Privacy Policy Links Inaccessible During Account Creation Process

 iOS 17.5.1 on an iPhone Xr

iOS Facebook Integration: Facebook Authorization Page (with Facebook app version 470.1.0 installed on phone)

June 30th, 2024

Description:

Here's an unusual problem that has just started. The Facebook authorization login page that appears inside of the Facebook iOS app is currently NOT showing the privacy policy link of the associated app that opened the registration. 

Here's what it currently looks like when the user is exited out of an app and enters into the iOS Facebook app for confirmation to allow access:

Text is truncated off screen - user is unable to scroll it (very much) and to access Privacy Policy links. 

This is brand new - as the user was formerly always presented with the privacy policy and/or Terms of Service links. 

I captured a brief video that shows the flow:

.@boztank .@Meta .@MetaNewsroom .@fb_engineering

Here’s an odd problem that just started with the Facebook app for iOS. The in-app authorization page now truncates a privacy message, and makes the privacy policy links of apps inaccessible.

I have never seen this before… pic.twitter.com/b6DehvuaKQ

— Robby Delaware (@RobbyDelaware) June 30, 2024

Here's how the same page looks without having the Facebook iOS app on the same iPhone. As you can see, this is much more understandable - and the links are accessible:

Steps to Reproduce:

1. Signed into an account, have Facebook app (version 470.1.0) on your iOS device

2. Download any app that allows Facebook account creation/Logins (example: Pinterest)

3. From inside the Pinterest app select "Continue with Facebook"

4. From the ""Pinterest" wants to Use Facebook.com" prompt, select "Continue"

5. From the "Open in Facebook?" prompt select "Open"

6. From the You previously logged in to Pinterest page note the text at the bottom of the screen

Result: With the current version of the Facebook iOS app the text of the Facebook authorization page is truncated off the bottom of the screen - privacy policy links are inaccessible 

Expected: On the Facebook authorization pages inside of the Facebook iOS app, text should not truncated off screen, and all links should be accessible

With the Facebook iOS app installed on the device, launch an app like Pinterest...

Select the "Continue with Facebook" option...

Select the "Continue" option...

Select the "Open" option from this prompt...

The text at the bottom of the prompt is inaccessible. 

 

ChatGPT app for iOS: Error Messaging - OBJ in a TXT File Results in a File Upload Failed Error Message

 iOS 17.5.1

ChatGPT app for iOS (version 1.2024.170)

06/26/2024

Description:

There is a less than user friendly error message that is displayed when the user attempts to upload an unsupported file type (such as an empty TXT). Here's a screenshot of the error message that is displayed:

Steps to Reproduce:

1. Launch the ChatGPT app for iOS (version 1.2024.170)

2. Click inside the prompt input box

3. Click the Files option 

4. Select a empty TXT file of small size

Result: The ChatGPT app repeatedly displays a "File upload failed." error message after an empty TXT file was uploaded

Expected: The ChatGPT app should not display an uninformative "File upload failed" error message if an empty TXT file is uploaded 

Select the Files option...

Selected a TXT file

The TXT file (which I have no memory of how it ended up in my Files app, has a "OBJ" inside it when previewed using Gmail...

The ChatGPT throws up an error message that is, "technically descriptive but not user friendly."

I also decided to (naturally) ask for Chat GPT's opinion about the meaning of the error message:

Here's the initial response from ChatGPT:

Here's a follow-up question that I had:

ChatGPT replied with this:

And linked to Apple's Human Interface Guidelines. 

RSBN - Right Side Broadcasting Network app for iOS: Awkward Error Messaging after Cancelling Apple Sign-In

 iOS 17.5.1

Right Side Broadcasting Network (RSBN) app for iOS (version 7.0)

06/27/2024

Description:

There's a less than user friendly error message displayed by the RSBN app after the user cancels out of an Apple Sign-in.

This is the message that is displayed:

The Human Interface Guidelines from App state that error messages should be clear, concise and user-centric. This error message is not that. 

Steps to Reproduce:

1. Launch the RSBN app (version 7.0)

2. From the RSBN landing screen in the app, select the gear in the upper right hand corner

3. Select "Create Account or Log in"

4. From the "Register for a Free Account" screen select "Sign in with Apple"

5. Cancel out of the Apple Sign-in 

Result: A less-than-informative and non-user friendly error message is displayed by RSBN app after the user cancels out of the Apple sign-in pop-up

Expected: If the user dismisses the Apple sign-in pop-up error messages a more informative error message should be displayed 

After launching the app, select the gear option in the upper right hand corner. 

Select the "Create Account or Log In" option on this screen...

Select the "Sign in with Apple" button. Dismiss the pop-up...

A less than informative error message is displayed. 

Costway app for iOS: App Store Links Lead to Mobile Website 404 Pages

 iOS 17.5.1

Apple App Store listing for the Costway app for iOS (version 5.3.3) 

06/24/2024

Description:

Here's a problem with links that is specific to the Apple App Store listing for an app called Costway.

While using an iPhone, all of the links displayed in the Costway app's Apple App Store listing link to 404 pages. The links are redirecting the user to a mobile URL and to a 404. 

Head to the Costway App Store page. Scroll down...

Select the "developer's privacy policy" option...

There is not privacy policy to be found. If you look closer at the URL...

The URL (https://www.costway.com/404) is to a 404 error page. It should lead to the correct (https://www.costway.com/terms-conditions) location. 

Steps to Reproduce:

1. Using an iPhone, head to the Apple App Store page for the Costway app 

2. Scroll down and select "developer's privacy policy"

3. Land on a 404 page

Result: The links on the Costway app's Apple App Store listing all seem to lead to 404 pages. This is specific to accessing these links in the App Store while using an iPhone  

Expected: the "developer's privacy policy" and "App Support" and "Privacy Policy" links on the Costway app's Apple App Store listing should always lead to correct pages 

Seen video app for iOS: Terms and Privacy Policy Links lead to Blank Pages

 iOS 17.5.1

Seen video app for iOS (version 1.7.13)

06/24/2024

Description: 

With the new Seen video app there is a problem: the "terms" and "privacy policy" links inside of the app lead to blank screens. 

The "terms" and "privacy policy" links inside of the app are not leading to working ("readable") terms of service or privacy policies. 

User becomes stranded on a blank screen...

You can also see this problem with the app store listing for the Seen app. The "developer's privacy policy" and "App Support" and "Privacy Policy" links lead to blank pages.

Steps to Reproduce:

1. Download the Seen video app for iOS

2. Launch the app, skip through the intro video 

3. From the phone number entry screen, select either "terms" or "privacy policy"

Result: The "Terms" and "Privacy Policy" links inside of the Seen video app do not link to readable Terms of Service or Privacy Policies 

Expected: All "Terms" and "Privacy Policy" links inside of the Seen video app (and in the App Store listing) should lead to readable information. User should not be left stranded on unresponsive pages 

RSBN - Right Side Broadcasting Network app for iOS: Privacy Policy and Terms of Service links do not lead to Privacy Policies or TOS pages

 iOS 17.5.1

Right Side Broadcasting Network (RSBN) app for iOS (version 7.0)

Date: 6/23/2024

The "developer's privacy policy" link in the app store leads to: 

A landing page for a company called Backlight. 

In both the app store listing and inside of the app, the "Terms of Service" and "Privacy Policy" links do not lead to readable terms or service or actual privacy policies. 

Steps to Reproduce (inside app):

1. Download and launch the RSBN app for iOS

2. Launch the app and select the settings option (upper right in app)

3. Select the "Create Account or Log In" option 

4. From the "REGISTER FOR A FREE ACCOUNT" page, select "Terms or Service" or "Privacy Policy"

Result: the "Terms of Service" and "Privacy Policy" links do NOT link either Terms of Service or Privacy Policies

Expected: the "Terms of Service" and "Privacy Policy" links inside of the RSBN iOS app should lead to actual terms of services and privacy policies 

LC Waikiki RS app for iOS: Facebook Sharing Is Disabled From In-App Share Sheet

 iOS 17.5.1

LC Waikiki RC app for iOS (version 1.0.19)

Date: 6/21/2024

Description:

There is a Facebook sharing bug with the Serbian version of the LC Waikiki app for iOS. Inside of the app, users can select items of clothing.

Like most clothing retailer apps, there is an option to share each item of clothing. 

Unusually, there is an in-app share option that is displayed when the user goes to share an item. That in-app share sheet looks like this:

Once you select the share option from any item, an in-app share sheet is activated...

The Facebook sharing option does not work. If the user selects "more" and activates the iOS share sheet, the Facebook sharing option works then. 

Steps to Reproduce:

1. Download and launch the LC Waikiki RC app for iOS

2. Head to any item of clothing 

3. Activate the sharing option 

4. From the "Share Product" sharing sheet, press the faded Facebook icon 

Result: the Facebook sharing featuring inside of the LC Waikiki RC app for iOS is not operating - pressing the option from the in-app share sheet to does activate the Facebook sharing process 

Expected: the Facebook sharing option from inside of the LC Waikiki RC app should operate and should share an item of clothing to Facebook 

S'hail app for iOS: App Store - Privacy Policy Link Leads to a 404 Error Message

 iOS 17.5.1

Date: June 17th, 2024

S'hail app for iOS (Version 7.0.5)

Description:

Minor problem with the listing for the S'hail app for iOS in the app store. The "Privacy Policy" link leads to a 404 error message. 

Steps to Reproduce:

1. Head to the S'hail listing in the Apple App Store

2. Scroll down and click on "developer's privacy policy"

Result: the "developer's privacy policy" link on the Apple App Store listing for the S'hail app leads to 404 page

Expected: the "developer's privacy policy" link on the Apple App Store listing for the S'hail app should always take the user to a readable privacy policy 

Visit the S'hail app store listing...

Select the "developer's privacy policy" link...

The Privacy Policy leads to a 404 page. 

Caucasian Knot (Кавказский узел) app for iOS: Share Option Doesn't Share - iOS Share Sheet Not Activated

 iOS 17.5.1

Caucasian Knot (Кавказский узел) app for iOS: (Version 2.8.0)

Date: June 13th, 2024

Description:

Here's an odd issue that I do not believe that I have ever seen with an iOS app. The share function inside of the Caucasian Knot app for iOS does not work. If you haven't read the Caucasian Knot's news coverage of the Caucasian region, you should give it a read. 

The arrow in this screenshot is pointing at the inactive share option inside of the Caucasian Knot app for iOS.

This share sheet is not functioning.

Steps to Reproduce:

1. Download the Caucasian Knot app for iOS.

2. Select any article. 

3. Click on the share option.

Result: The share option inside of the Caucasian Knot app for iOS is not working - the iOS Share sheet is not activated by pressing this option

Expected: The share option inside of the Caucasian Knot app for iOS should work - when pressed the iOS share sheet should be activated

Dollar Tree app for iOS: Facebook Link Inside of App Takes User To Content Not Available Error Message

 iOS 17.5.1

Dollar Tree app for iOS (version 1.2.0)

Date: 06/08/2024

Description:

There is a minor issue with the Dollar Tree app for iOS. The Facebook link inside of the app does not lead to Dollar Tree's official Facebook account. It instead leads to this:

Here's the link the user becomes stranded on:

https://www.facebook.com/dollartree

The Instagram/Twitter/TikTok/Pintrest links all work. The Facebook link does not.

Steps to Reproduce:

1. Download the Dollar Tree iOS app 

2. Click on "... More"

3. Scroll down to the Facebook icon

Result: The Facebook link inside of the Dollar Tree app for iOS does not take the user to an actual Dollar Tree Facebook account - it instead takes the user to a "This content isn't available right now" error message

Expected: There should be a working link to Dollar Tree's Facebook page (if one exists) - there should not be a link to an error message from inside of the app 

From the "... More" area of the app, scroll down to the Facebook icon and select it...

"Content isn't available right now" error message.