Saturday, June 3, 2017

Rheo - Account Creation - Entering in wrong year format into the "YYYY" box strands the user

Rheo app for iOS (version 1.0.3)
Date: 06/03/2017

Description:

There's an easy way to get stuck on screen during the account creation process for Rheo. I understand that an end user having this problem isn't very likely, but I managed to run into this issue the very first time I advanced through the account creation process using an email address.

There is a "YYYY" input box under the "Enter your birthday:" option that appears during account creation using an email address. If you enter in the wrong year format - "79" instead of "1979", for example - there is no error message.

Then, after choosing a gender, the "Next" button never turns to active. You will basically be left stranded.

This is much easier to show than it is to describe, so please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the Rheo app on an iPad Mini
2. Select the profile option in the upper left hand corner of the screen
3. Select "Don't have an account? Sign up."
4. Select the Email sign up option
5. Enter in a valid email, then select "Next"
6. Enter in a valid Username and Password, then select "Next"
7. From the "Enter your birthday:" input box select a valid birth month from the drop down
8. Enter in a valid day into the "DD" date input box
9. Enter in a 2 digit year into the "YYYY" input box
10. Select a Gender on the "Enter your gender:" drop down
11. Press "Next" (doesn't work)

Result: There is no error message from entering in an invalid year into the "YYYY" input box on the "Enter your birthday:" option. User gets stranded after selecting a gender

Expected: Either an error message after entering an invalid year into the "YYYY" input box - or the user shouldn't be left stranded after choosing a gender and attempting to advance



Download the Rheo app...
Launch the Rheo app...

Select the profile option in the upper left...

Select the "Don't have an account? Sign Up." option...

Select the "Email" option...

Enter in a valid email...

Enter in a valid email and select "Next"...

Enter in a valid username and password...

Enter in two digits for year...

Select a gender, then select "Done"...

Stuck. No error message. The "Next" button doesn't work.