Saturday, April 30, 2022

Zenly app for iOS: The Ghost Mode Instructions Are Nearly Inaccessible for New Users Who Limit Contacts or Who Don't Have Friends - Is This By Design?

 iOS 15.3

Zenly app for iOS (version 5.0.2)

Date: 04/30/2022

Description: 

Today I downloaded the Zenly app for iOS. I created an account using a phone number, but I purposefully did NOT give the app access to the contacts on my phone. 

I wanted to browse through the app while giving the app as limited amount of access to my personal information as possible. 

After creating an account, I see the familiar gear-box option for settings:

After creating an account, a setting options is available in the upper right.

This settings option takes me to a settings page where information about a "ghost mode" option is on screen:


I am just trying out the app, and I am weary about what type of information I am sharing. I want to read about this "ghost mode" which seems like a privacy feature I might be interested in...


This text appears on screen for perhaps 1 second. Before I can even focus on what any of it says...


This message appears. Why would I want to add friends before I understand all of the privacy features of the app? Why did text flash and disappear before my eyes in a split-second? 

Steps to Reproduce:

1. Create a new Zenly account - do not give app access to Contacts/do not add any friends
2. Select the Settings option in upper right
3. Scroll down and select "Ghost Mode" 
4. Text about "Ghost Mode" flashes quickly and disappears 

Result: The "Ghost Mode" instructional text appears and disappears in a brief moment 

Expected: A portion of the UI related to privacy features should always be accessible - text appearing and then disappearing is not an optimal end user experience