Tuesday, December 29, 2020

Tony's Fresh Market app for iOS: Settings menu option has access to staging/prod

 iOS 14.3

Tony's Finer Foods for iOS (version 20201202)

Date: 12/29/2020

Description:

Here's an odd problem! An app for a supermarket chain called "Tony's Finer Foods" has some unusual options in the settings area.

After downloading the app, I spotted this in the Settings area:


An option to select an API Environment and an Asset Environment. I have never seen this before in the settings area for an app, and this most certainly should not have made it through Apple's app store review process. 

Selecting API Environment takes the user here:

The API Environment options include the ability to seemingly toggle between the web environments of Pre/Prod/Staging.


As does the Asset Environment option.

This shouldn't be in accessible in an app for consumers that is downloadable from the app store.

Steps to Reproduce:

1. Download the Tony's Finer Foods app for iOS
2. Head to Settings on the iOS home screen
3. Scroll down to "Tony's Fresh Market"
4. Scroll down to TONY'S FRESH MARKET SETTINGS"

Result: An app on the app store called Tony's Finer Foods has an option in the settings area that seems to allow access to the different back-end environments 

Expected: Apps should not have this accessible 






Thursday, December 24, 2020

Late Model app for iOS: "Follow us on Twitter" link not working

 iOS 14.3

Late Model app for iOS (version 1.1.26)

Date: 12/24/20


Description:


There is a "Follow us on Twitter" link inside of the Late Model app that does not work. 


Select the "..." in the bottom right hand corner of the screen...


Select the "Follow Us on Twitter" link. It doesn't work. 






Steps to Reproduce:

1. Download and launch the Late Model app for iOS

2. Select the "..." option in the bottom right hand corner of the screen 

3. From the "More Info" screen select the "Follow us on Twitter" option 

Result: The "Follow us on Twitter" link inside of the Late Model app is dead

Expected: The "Follow us on Twitter" link inside of the Late Model app should work 



Tuesday, December 22, 2020

Voodle app for iOS: Canceling out of the Contacts UI temporarily disables two other options in the app

 iOS 14.3 on an iPhone 8

Voodle app for iOS (version 1.0.13)

Date: 12/22/20


Description:

I tried out the Voodle app for iOS today. I immediately noticed this bug:


Select the "Add from your contacts" option...


Dismiss the "Contacts" UI by selecting "Cancel"...


The Email address input box and the "Share my invite link" options are disabled until the user exits out. I actually noticed this during account creation, where it was much worse - I just thought that these two options in the app didn't work.








Steps to Reproduce:

1. Create an account

2. Select the circle in the upper right hand corner 

3. From the slider select "Invite Teammates"

4. Select the "Add from your contacts" option 

5. Select "Cancel" to dismiss the contacts UI

6. Select either the email address input box or the share option 


Result: Selecting "Cancel" on the Contacts UI disables an email address input box and a share option inside of the app


Expected: Selecting "Cancel on the Contacts UI should not disable two other areas in the app

Monday, December 21, 2020

Gawq app for iOS: Account Creation - Mobile Phone entry keypad is hard to activate if user creates account using Facebook or Google credentials

 iOS: 14.3 on an iPhone 6

Gawq app for iOS (version 1.0.2)


I downloaded the Gawq app for iOS today after reading an article about it. I like the idea of the app, and will continue to play around with it in the future.

There is one minor issue, however. The mobile phone entry keyboard on the "Complete registration" page does not seem to work very well if the user uses either Google or Facebook credentials to create an account.

The keyboard works flawlessly if the user uses Apple ID to create an account. They can continually call up and dismiss the mobile number keyboard continually. It doesn't work so well with Google or Facebook. I actually thought that the keyboard wasn't working at all after I logged in with my Facebook credentials.


Here's a video. The first part of the video shows the mobile phone keyboard entry after creating an account using Apple ID. It works great - the user can continually activate the keyboard. 

The second part of the video shows the same keyboard after creating an account using Facebook or Google. The keyboard is VERY difficult to active. 

 




Steps to Reproduce:

1. Download the Gawq app for iOS

2. From the landing page, select either the Facebook or Google options

3. After entering in valid credentials, press under "Your mobile phone" to activate the keyboard on the "Complete Registration" screen

4. Dismiss the keyboard 

5. Try to activate the keyboard again 


Result: The keyboard for the mobile number entry does not work well if the user uses Google or Facebook to create an account - if the user dismisses the keyboard by accident, it is very difficult to activate it again 

Expected: The keyboard on the mobile number entry option on the "Complete registration" screen should work well after it has been dismissed by the user 

Wednesday, December 16, 2020

iOS 14.3: Apple Podcasts app for iOS: Searches for "True Crime Bullsh**" cannot locate the podcast

 iOS 14.3

Apple Podcasts app for iOS 


Unlike most people, I actually use the native Apple Podcast app on my iPhone. Although there are some bugs, it works decently enough, and I continue to use it.

I found an odd bug today, that I just had to write down.

Today I heard about a true crime podcast with the provocative name of "True Crime Bullsh**" I listened to an interview with the host of the show, and learned that the title is "True Crime Bullsh**"

This is what happens when I search for the "True Crime Bullsh**" podcast inside of the Apple Podcasts app:

This is the result for searching for "True Crime Bullsh**" in the app store. 

As a comparison, the Google Podcasts app for iOS has no problem find the same podcast...

Oddly enough, the Apple Podcast app will sometimes auto-compete the word "Bullshit" and then it finds the app!


This seems doubly bizarre, since the app was obviously presented as "bullsh**" per Podcast app rules set by Apple.

Here's a video of the problem:



Bottom line: Can you fix it so that searches for "Truce Crime Bullsh**" actually bring up results for the podcast?

Steps to Reproduce:

1. Launch the Apple Podcast app for iOS
2. Click on "Search"
3. In the search box enter in "True Crime Bullsh**"

Result: Searches for "True Crime Bullsh**" inside of the Apple Podcasts app for iOS are not returning the "True Crime Bullsh**" podcast

Expected: Searches for "True Crime Bullsh**" inside of the Apple Podcast app should return the "True Crime Bullsh**" podcast












Monday, December 7, 2020

Lombardo's PizzaBar-Restaurant app for iOS: Crashes when you click on the location icon on the landing page

iOS 14.2 

Lombardo's PizzaBar-Restaurant app for iOS 

Date: 12/07/20


Description:


There's a crash with the current version of the Lombardo's PizzaPar-Restaurant app for iOS. The app will crash after the user taps on a map icon that appears on the landing page after the app is first launched. 


Here's a video of the crash:





Steps to Reproduce:

1. Download the Lombardo's PizzaBar-Restaurant app 

2. Tap the map icon on the landing screen


Result: The Lombardo's PizzaBar-Restaurant app crashes if the user taps on the map icon on the landing screen

Expected: The Lombardo's PizzaBar-Restaurant app should not crash after the map icon on the landing screen is tapped



Launch the Lombardo's PizzaBar-Restaurant app for iOS...


Tap on the map icon on the landing screen. The app crashes. 


 

Sunday, November 22, 2020

Amazon app for iOS: Link on the Privacy Policy page inside the iOS app does not work

 iOS 14.2

Amazon app for iOS (version 15.21.2)

Date: 11/22/20


Description:


Here's a minor complaint with the current (version 15.21.2) Amazon app for iOS. When new users are creating accounts, there is a prominent link to a privacy policy page. On this privacy policy page, there a link to the previous version of the privacy policy. 

The "here" link does not work:



Nothing happens. The user is never taken to a prior version of the privacy notice. The user also can't scroll up or down on the privacy notice, and is forced to back out. I am guessing that this is not supposed to be happening. 


Here's a video of the problem:



Steps to Reproduce:

1. Download the Amazon.com app for iOS

2. Launch the app

3. From the Account Creation/Account Login screen, select "Privacy Notice"

4. From the "Amazon.com Privacy Notice" screen, select the "here" link

Result: The "here" link on the Privacy Notice screen does not seem to work - it should take the user to a prior version of the privacy policy. Instead it just seems to never load. Scrolling up or down is disabled, and the user is forced to back out of the privacy policy 

Expected: The "here" link on the Privacy Notice screen should work - it should take the user to a prior version of the Privacy Policy 


Friday, November 20, 2020

Sparkle in Pink app for iOS: Selecting the camera option in the feedback menu crashes the app

 iOS 14.2

Sparkle In Pink app for iOS (version 2.1.2)

Date: 11/20/20


Description: 

Minor problem with the Sparkle in Pink app for iOS. Here's a video of it:


 


There is a feedback option inside of the app. If the user selects the camera option, the app seems to crash 100% of the time.

Steps to Reproduce:

1. Download and launch the app (I didn't create an account)

2. Select the feedback option 

3. Click the camera icon 

4. Select "Take Photo"

Result: The Sparkle in Pink app crashes after the user selects the "Take Photo" option in the feedback form

Expected: The app shouldn't crash after the user selects the "Take Photo" option  


 

Thursday, November 19, 2020

E.gg - digital zine creator app for iOS: Usability suggestion - exit user after changing profile photo

 iOS 14.2

E.gg - digital zine creator (version 1.0.1)

Date: 11/20/20


Description:


Here's a small usability suggestion for the E.gg - digital zine creator app for iOS that was just released. 

The process of changing the profile picture is very cumbersome, and not very user friendly. 

Steps to Reproduce:

1. Create a new account

2. Upload a new profile photo (from either the camera or album)

3. Note that user is left on a screen with two options - an "X" and an "Upload Photo" button

4. Press the "X" button to cancel out

5. Cancel out of the edit option 


Result: Confusing user experience for uploading a new profile photo inside of the new e.gg app for iOS

Expected: After successful upload of a profile photo, the user should be taken back to a profile screen. User should not be stranded on a screen with an "X" or an "Upload photo" option after a photo has been successfully uploaded




 Select the "Edit" option to change the default egg symbol...

Select the "Change Photo" option...


Select either the "Camera" or "Gallery" options...


Choose a photo...


After uploading the photo, instead of the app taking the user back to the previous screen, the user is left stranded here. Was the photo successfully uploaded? Why isn't here a "Done" button? Is the "X" a "Done" button, or a close/cancel button? 


After exiting out, the default egg icon doesn't change. What happened to the photo I selected?


Now the photo updates! Confusing!





Wednesday, November 11, 2020

I Hate Receipts app for iOS: The "Guide to IHR" and "FAQs" links are not working inside of the app

 iOS 14.2

I Hate Receipts app for iOS (version 3.0)

Date: 11/12/2020


Description:


There is a minor problem with the I Hate Receipts app for iOS. I can't get the "Guide to IHR" or "FAQs" links to open on the Settings screen. I am not sure if this is happening because I am not in North America. 

Here's a video of the problem:




Please fix, if possible!


Steps to Reproduce:

1. Download the I Hate Receipts app for iOS - create an account

2. Head to the Settings area

3. Click on the "Guide to IHR" or "FAQs" link 


Result: The "Guide to IHR" and the "FAQs" links inside of the app are not working (for me, at least)

Expected: The "Guide to IHR" and the "FAQs" links inside of the app should work 

Thursday, October 15, 2020

Facebook app for iOS: hashtag suggestions are not accessible from the Edit Caption option of any photo

 iOS 14.0.1

Facebook app for iOS (version 291.0)

Date: 10/15/2020


Description:

Here is a minor problem that I keep having with the Facebook app (version 291.0) for iOS. When the user edits the caption of any photo, suggested hashtags appear after entering in the "#" character.

None of the suggested hashtags appear to work. The user can't select them.

Here's a video of what I mean:




Steps to Reproduce:

1. Select any of your uploaded photos

2. Select the "Edit Caption" feature 

3. Enter in the "#" and any word to see the suggested hashtags

4. Select any suggested hashtag


Result: With the current version of the Facebook iOS app (version 291.0) the user can not select any of the suggested hashtags

Expected: The suggested hashtags offered by the Facebook iOS when editing a caption of a video should be accessible 


Select any photo that you have previously uploaded. Select the option in the upper right...


Select the "Edit Caption" option...


Enter in a "#" in the caption...


Try to select any of the suggested hashtags...


I can't select any of the suggested hashtags.


Sunday, October 4, 2020

PocketList app for iOS: App crashes if any listing is selected

 iOS 14.0.1

PocketList app for iOS (version 1.3.3)

Date: 10/04/20

Description:

The PocketList app for iOS crashes a lot on my iPhone 8 running iOS 14.0.1. Take a look at a video of what I am seeing:


Here's the crash dump:





Steps to Reproduce:

1. Download and launch the PocketList app for iOS

2. Create an account

3. Select any listing 

Result: The PocketList app for iOS crashes after I select any listing in the app

Expected: The PocketList app for iOS should not crash after the user selects any listing in the app


Zocdoc app for iOS: Share sheet - auto-generated subject line disappears the second time the email dialog is activated

 iOS 14.0.1

Zocdoc app for iOS (version 4.61)

Date: 10/04/20


Description:

Here's a minor bug that I have only seen once with another iOS app.

Like almost all apps, Zocdoc has an option to "Share" the app via a menu option. This "Share" option activates the iOS share sheet. If the user selects the email option from the share sheet, they will see the following text in the email message and in the subject line:



You'll notice that the when you first open up the email message, the subject line is auto-generated.


However, if you open the email option a second time...


The subject line is deleted! I've tried this with a great many apps, and I have only noticed this problem happen one other time. 



Steps to Reproduce:

1. Download and launch the Zocdoc app for iOS

2. Select the "Sign up/Log in" option 

3. From the "My account" screen, select the "Share Zocdoc" option 

4. From the iOS share sheet, select the email icon

5. Select "Cancel"

6. Select "Delete Draft"

7. From the iOS share sheet, select the email icon again

8. Note that the Subject Line is now blank

Result: The auto-generated subject line (which displays as "Check out Zocdoc") disappears the second time the user activates the email invite via the iOS share sheet

Expected: The auto-generate subject line should not disappear if the user activates the email invite more than once 



Monday, September 21, 2020

KIXIFY - Buy & Sell Sneakers app for iOS: Overly intrusive Twitter permissions required to create an account

 iOS 14

KIXIFY - Buy & Sell Sneakers app for iOS (version 3.0.1)

Date: 09/21/20

Description:

Not sure what it is with Sneaker apps, but they sure do love to require extremely intrusive permissions from Twitter in order to create an account using Twitter credentials. 

Take a look at the Twitter OAuth page that KIXIFY presents in order to create an account:

Take a look: "Send Direct Messages for you and read, manage, and delete your Direct Messages."

That's ridiculous, and no app that sells sneakers needs this level of access.

Steps to Reproduce:

1. Download and launch the KIXIFY app for iOS

2. Select the "Sign in with Twitter" option 

3. From the Auth page, scroll down and note that "read, manage, and delete" permissions for Direct Messages is a requirement 

Result: the KIXIFY app requires Twitter users to grant the app read, manage and delete access to Direct Messages in order to use Twitter credentials to create an account

Expected: the access to "read, manage, and delete" should NOT be allowed for Twitter accounts that use their account credentials to create an account on KIXIFY 

Select the "SIGN IN WITH TWITTER" option...


Scroll down and check the permissions.



Feedback Assistant on an iPhone 8 running iOS 14: The Submit button and bottom banner frequently disappears in portrait mode

 iOS 14 - Safari Mobile

Date: 09/21/20

Description:

I've gotten so used to this problem, that I stopped noticing. I spotted it again yesterday, and I figured that I should finally report it.

This happens on feedbackassistant.apple.com website. The problem is with a bottom banner that has a blue "submit" button. This banner will frequently disappear after toggling through drop-down menus.

The "submit" button will reappear if the user changes the phone from portrait to landscape modes, but this is very confusing and frustrating when submitting feedback using Feedback Assistant.

Here's brief video of what I see:



This banner seems to go hidden if the user clicks inside and selects an 


Steps to Reproduce:

1. With the iPhone in portrait mode head to idmsa.apple.com using Safari Mobile

2. Log into account

3. From feedbackassistant.apple.com -  enter in a bug report

4. Scroll back up and select the "Which area are you seeing an issue with?" drop down menu

5. Select any option in the "Which area are you seeing an issue with?" drop down

Result: the bottom banner UI (along with a blue "Submit" button) frequently becomes hidden while the user if filing out a bug report on feedbackassistant.apple.com using an iPhone in portrait mode 

Expected: the bottom banner UI should always be visible and accessible to a user submit a bug report on feedbackassistant.apple.com

This is a feedback form. I can see the bottom banner and the "Submit" button...

I click inside the "Which area are you having an issue with?" drop-down menu. I then select the "Done" option...

The bottom banner has disappeared. If I scroll down, looking for the button...


I can't see the button anywhere! I have to change the phone from portrait to landscape to have the button reappear.

Sunday, September 20, 2020

iOS 14: Facebook Messenger: An "albums" link has disappeared with iOS 14

 iOS 14 with an iPhone 8

Facebook Messenger for iOS (version 282.0)

Date: 09/20/20


Description:

Here's a minor complaint about the Facebook Messenger app (version 282.0) and iOS 14. I immediately noticed this after updated to iOS 14 from 13.7.

The problem: You can no longer access the other albums from the camera roll. I can only seem to scroll through the "recent" album.

This is a bit perplexing, because for the last year, while using the Facebook Messenger app for iOS, I would scroll down from the recent photos until an "albums" option appeared in the upper right. 

How am I supposed to access this option now? Am I supposed to download photos from shared albums onto my phone so that they show up in "recents" album list?

This is very perplexing, and not a great user experience for me. Hopefully this can be fixed.

This is much easier to to show than to describe, so please take a look at the attached screenshots.


I've given the Facebook Messenger iOS app full access...

Where in the world did the "albums" link go to? How am I suppose to access other photos from different albums? Is that now prohibited?

As a point of comparison, here's Facebook Messenger running on an iPad Mini that's running 12.3.1. This is exactly what I was used to seeing until it disappeared with iOS 14:

I scroll down through the photo rolls and an "albums" link appears! This is what I expect to see!


Steps to Reproduce:

1. On an iPhone 8 running iOS 14, open the Messenger app

2. Select any friend 

3. Click on the gallery option to open photos 

4. Continually scroll down - note the lack of an "albums" link to access other photo albums

Result: An albums link has suddenly disappeared from the Facebook Messenger app for iOS with the latest iOS 14 update. There does not appear to be a way to access other albums to select a photo 

Expected: The "Albums" link should return! I used this link EVERY time I sent a photo using the Facebook Messenger app 

In addition - it looks as if I am not the only user who has encountered this problem with iOS 14 and the Facebook Messenger app. Here are some reviews from the App Store...














Thursday, September 17, 2020

iOS 14: Springboard - Phone Locked - Camera Wont Activate if Selected Via Icon on Springboard

 iOS 14

Camera activation via Springboard UI with phone locked 

Date: 09/17/20


Description:

I believe that this is a brand new problem with iOS 14. I am not getting this to reproduce on older iOS versions such as 12.3.1. on an iPad Mini, but I haven't checked it against the previous 13.7.

You can access the camera if the device is locked using the camera icon from Springboard. The camera turns on (green light activates, and blurry image of camera is in background) but the UI of Springboard is overlaid on top of it.

Other apps, like the Calendar option, allow user access via Springboard without difficultly. 

I believe that this is a new problem - the current behavior doesn't make much sense as it drains the battery. The user is able to take photos with the Springboard UI overlaid on the screen.

This is much easier to show than to describe, so please see the attached screenshots. 


Steps to Reproduce:

1. Update iOS device to iOS 14

2. Lock phone

3. Swipe left for Springboard

4. Select the search box

5. From "Siri Suggestions" select the Camera option (Camera activates with UI on screen)

6. Select "Cancel" option next to search box

Result: The camera is not automatically accessible when selected via icon from the Springboard UI while the phone is locked. The camera activates in the background, with UI overlaid onscreen 

Expected: Not this. Should it enter the user into the camera - in the same way that the camera is accessible if the user swipes right from the locked home screen?

The iOS device is locked. Swipe over to activate the SpringBoard UI...


Select inside the search box at the top of the SpringBoard UI...


The camera has now activated in the background with the SpringBoard still present on screen. User can take photos using the volume controls on the phone...



Hard to see green (yellow? white?) dot in upper right is the only indication that the camera is currently active. 

Weee! - Asian Grocery app for iOS: Select "Cancel" from a Facebook prompt still activates FB log-in page

 iOS 14

Weee! - Asian Grocery app for iOS (version 10.6.1)

Date: 09/17/20


Description:


Here's another minor problem with the Weee! - Asian Grocery app for iOS. This is easier to show than to describe, so please take a look at this video:






The app has an option to send out invites. If the user selects the Facebook option, there is this prompt:


 This prompt is a bit problematic, because selecting the "Cancel" option still activates a Facebook log-in page. Selecting "Cancel" should not be doing this!

Steps to Reproduce:

1. Download and launch the Weee! app

2. Create an account

3. Select the "Invite a Friend to Join" option 

4. Select the "Send Invite Now" button

5. Select the Facebook option from the share menu

6. Select "Cancel" from the "Weee!" wants to open Facebook' prompt


Result: Selecting "Cancel" on an open Facebook prompt inside of the Weee! app isn't working - still activates a Facebook log-in

Expected: Selecting "Cancel" should work and cancel a process 


After creating an account - select the "Invite a friend to join" option...


Select the "Send invite now!" button...


Select the "Facebook" option...

Select the "Cancel" option...

This Facebook login page is still activated - even though the user selected the "Cancel" option!