Sunday, June 13, 2021

Minneapolis Star Tribune app for iOS: Continually Crashes

 iOS 14.6 on an iPhone 8

Minneapolis Star Tribune app for iOS (version 2.2.5)

Date: 06/13/2021


Description:


I spotted this tweet today on Twitter:


After reading this tweet, a was curious, so I decided to download the Star Tribune app for iOS myself. This user is absolutely correct - the app just continually crashes.

I took a video of what this looks like:

  


Here's the crash dump:


Steps to Reproduce:

1. Download the Star Tribune app for iOS
2. Scroll through the app and select a featured article 

Result: The Minneapolis Star Tribune app for iPhone is very unstable 

Expected: Should work, especially if users are paying for digital access 

 

Tuesday, June 8, 2021

CaratLane app for iOS: No ability to delete account

iOS 14.6 on an iPhone 8 

CaratLane app for iOS (version 7.2.0)

Date: 06/08/21

Description:

I just read today that Apple has updated their App Store Review Guidelines. The newly updated guidelines include the following provision regarding the ability of users to delete accounts:



I know it is hard to read, but under 5.1.1 Data Collection and Storage, it says that, "If your app supports account creation, you must also offer account deletion within the app."

Surprising to read about this change, in that huge numbers of apps don't offer this ability. If a user were to point this out in an app review, would this, say, necessitate a change in the app?

As soon as I read this, I checked it with a random app called CaratLane from India. And, sure enough, there's no ability to delete an account after creating one. 

Steps to Reproduce:

1. Download and launch the CaratLane app for iOS
2. Create an account (using email address)
3. Enter into app (signed into account)
4. Head to all areas of profile settings - including "log out" area - no option to "delete account"

Result: The CaratLane app for iOS has no option to "delete account" - the lack of a "delete account" option goes against the newly updated App Store Review Guidelines which state that, "If your app supports account creation, you must also offer account deletion within the app."

Expected: The CaratLane app for iOS must include an option to "delete account"


No option to "Delete Account" is accessible to the user...


No option to delete the account.