Snapseed iOS app: Updating phone to iOS 15.2 changed album privacy setting to None

 iOS 15.2

Snapseed app for iOS (version 2.22.0)

Description:

I love the Snapseed app for both Android and iOS and I have been using it for more than a year with my iPhone 8. It has nearly always worked for me.

I just recently upgraded my phone to 15.2, after putting off updating for a while. After I updated to iOS 15.2 Snapseed wouldn't work. I would click on either "OPEN" or the "+" and nothing would happen in the app. I thought it was just frozen....

After updating to iOS 15.2, I kept launching the Snapseed app. When I selected either the "OPEN" option or the "+" nothing would happen.

I went to Settings on the iPhone and noticed something strange...

AFTER updating to iOS 15.2, Snapseed somehow changed the access setting for the camera roll. I wasn't seeing an error message alerting me that this setting had changed!

Except I think I figured out what happened.

After updating the iPhone to iOS 15.2, the app suddenly changed the accessibly setting to "NONE." I had never messed with this setting in the year that I have been using this app. It seems as if the upgrade to iOS 15.2 did it...

Steps to Reproduce:

1. With Snapseed on an iPhone and with camera roll access set to "All Photos" upgrade from iOS 15.1 to iOS 15.2

Result: Snapseed seems to change camera roll access setting to "None" after the iOS devices updates to 15.2

Expected: Not this!

I am got the exact same problem that these other users ran into:

Complaint in the app store...

Another complaint in the app store...

Yet another complaint...

And another...

And another...

And another. 

Dolly app for iOS: Privacy Policy page has illegible characters instead of quotation marks

 iOS 15.1

Dolly app for iOS (version 3.131.2)

Date: 12/14/21

Description:

There are illegible characters instead of quotations marks in the Dolly privacy policy, when it is viewed from inside the iOS app. This does not happen with the Android app, it is specific to the iOS app.

Take a look at how quotation marks look in the privacy policy:

Compare that with the same privacy policy when it is view using the Android app:

Easy to read. The quotation marks are clearly quotation marks. 

Steps to Reproduce:

1. Download and launch the Dolly app for iOS

2. Select "Get Started"

3. Select "Help"

4. Select "Privacy Policy"

5. Note that all quotation marks are illegible characters 

Result: The privacy policy page inside of the Dolly iOS app has illegible characters instead of quotation marks - makes the policy difficult to read

Expected: There should never be illegible characters instead of quotation marks on Dolly's Privacy Policy page 

Select the "Help" option...

Select the "Privacy Policy" option...

Quotation marks turn into gibberish. 

Crocs app for iOS: Duplicated URLs of Croc products when shared via email from inside the iOS

iOS 15.1

 Crocs app for iOS (version 1.0.79)

Date: 12/14/21

Description:

There's a minor problem with social sharing and the Crocs app for iOS.

When you share a product from inside of the app, using an email share feature from the iOS share sheet, the default email message duplicates the URL:

One URL in the Subject Line of the email, and two URLs in the default body of the email message.

And the default subject line is also just a URL. This doesn't happen very often with any iOS apps.

Steps to Reproduce:

1. Download the Crocs app

2. Select any item inside the app

3. Select the share option "arrow" to activate the iOS share sheet

4. Select an email option (like Gmail)

5. Note two URLs in the default email message (and a URL in the subject line)

Expected: There should be only one URL in the default message 

Select the share option from any product displayed inside of the app...

Select the Gmail option....

Two URLs in the body of the email message - one URL in the subject line.

Crocs app for iOS: !error appears under the Sort By: option in the app

 iOS 15.1

Crocs app for iOS (version 1.0.79)

Date: 12/04/21

Description:

I spotted this in the app:

Steps to Reproduce:

1. Download and launch the Crocs app for iOS

2. Select "Shop"

3. Select any category under "Shop by Category" - example: "Socks"

4. select any category 

5. Note that "!error" appears under "Sort by"

Result: The Crocs iOS is displaying the term "!error" inside of the app

Expected: No iOS app should display "error" as part of the UI

Logically app for iOS: Apple Sign-in Text disappears after dismissing pop-up

 iOS 15.0

Logically app for iOS (version 3.0.15)

Date: 09/29/21

Description:

There's an extremely minor problem with the Logically app for iOS.

Take a look at this first screenshot: 

Then compare it to this second screenshot:

If you look closely, you can see that the "Sign in with Apple" text disappears. This appears after the user activates the pop-up menu. This doesn't happen with the email/Google or Facebook options.

Steps to Reproduce:

1. Download and launch the Logically app

2. Select "Sign in with Apple" option 

3. Cancel out of the Apple Sign-In menu

Result: The "Sign in with Apple" text disappears from the black Apple sign in button

Expected: The "Sign in with Apple" text should not disappear off the of the Apple sign in button 

ArriveCAN app for iOS: Blank Password Reset requests freeze the app

 iOS 14.7

ArriveCAN app for iOS (version 2.21.9)

Date: 09/16/2021

Description:

There's a minor problem with the current (version 2.21.9) of the ArriveCAN app for iOS.

Take a look at this video:

.@CanBorder - odd bug with the ArriveCAN iOS app.

If the password reset option is blank, the app just hangs… pic.twitter.com/HG3oy7hIgv

— Random iOS Bugs (@RandomiOSBugs) September 16, 2021

Steps to Reproduce:

1. Download and launch the ArriveCAN app for iOS

2.  Select "Sign In"

3. Select "Forgot Password?"

4. Press the "Reset Password" button without entering in a valid email address 

Result: Sending a blank password reset request results in the app freezing 

Expected: Sending a blank password reset request should not result in the ArriveCAN app freezing 

 

Philadelphia Eagles app for iOS: Apple Login option not working

 iOS 14.7

Philadelphia Eagles app for iOS (version 5.0.2)

Date: 09/07/21

Description:

The "Sign In With Apple" option does not seem to work inside of the current version of the Philadelphia Eagles app for iOS.

Here's a video of the problem:

.@Eagles the “Sign In With Apple” option doesn’t seem to work in the IOS app (version 5.0.2)

iPhone 8 running iOS 14.7 pic.twitter.com/nHoSNu58kl

— Random iOS Bugs (@RandomiOSBugs) September 7, 2021

Steps to Reproduce:

1. Download the Philadelphia Eagles app for iOS

2. Select the "Sign In With Apple" option from inside the app

Result: The "Sign In With Apple" option inside of the app is not working

Expected: The "Sign In With Apple" option inside of the app should work  

iOS 14.7: Mail App: App crashes if you exit out of Yahoo or Aol account creation and then return to the app

 iOS 14.7

Mail App for iOS

Date: 08/10/2021

Description:

This one is much easier to show than it is to describe. There is an extremely easy way to crash the native mail app.

Here's the crash dump:

This crash is easy to reproduce. It happens when the user first launches the native mail app for iOS. The mail app presents the user with multiple options. If the user selects either Yahoo or Aol. they will be presented with an option to use create a new Yahoo or Aol. account. If they exit out of account creation, and then re-launch the app, the app always seems to crash.

Steps to Reproduce:

1. Download the native Mail app for iOS

2. From the "Welcome to Mail" screen select "yahoo!"

3. From the "Yahoo!" sign in page, select the "Create an account" option 

4. Press the home button to exit out the app

5. Wait 10 seconds and re-launch the app 

6. Select "Cancel" to dismiss the Yahoo! account creation option 

7. Wait 1 second - app crashes at "Welcome to Mail" screen

Result: There is an easy way to crash the native mail app - if you exit out of the app while it sits on the Yahoo! or Aol. account creation options, the app will crash if it is relaunched 

Expected: The native mail app shouldn't be this easy to crash

Select either "Yahoo!" or "Aol."

Select "Create an account"...

Exit out of the app - leave this screen...

Re-launch the Mail app after a while...

The app will crash after "Cancel" is selected. 

Native iPhone mail app: Yahoo and Aol account creation paths have dead Terms and Privacy Policy links

 iOS 14.7 on an iPhone 8

Mail App for iOS

Date: 08/10/2021

Description:

Here's an odd problem I just noticed. If you delete and then re-download the native iOS mail app, you will be presented with a screen like this after you launch the app:

As you can see, "yahoo!" and "Aol." are offered as default options to connect to the native mail app.

If you select either "yahoo!" or "Aol." there is also an option to create a new account. 

There are problems with the links displayed by Yahoo and Aol. that are accessible from this page. Both Yahoo and Aol. have an account creation path, where these links are presented:

The "Terms" and "Privacy Policy" links do not open when pressed. 

Steps to Reproduce:

1. Delete the native iPhone mail app

2. Re-download the native iPhone mail app

3. Launch the app

4. From the "Welcome to Mail" prompt select  "yahoo!" 

5. Select "Create an account"

6. Scroll down and select either "Terms" or "Privacy Policy"

Result: The "Terms" and "Privacy Policy" links do not work on either the Yahoo or Aol. account creation options accessible from the native mail app's "Welcome to Mail" page

Expected: Links to "Terms" and to a "Privacy Policy" for Yahoo and Aol. should always be accessible 

Re-download and launch the native iOS mail app...

Select either the "yahoo!" or "Aol." options on this screen...

Select the "Create an account' option...

Select either "Terms" or "Privacy Policy" - no access to either terms or privacy policies 

Facebook app for iOS: Canceling out of prompt after leaving the Previously Logged In screen strands user - certain apps!

 iOS 14.7

Facebook app for iOS (version 328.0)

Date: 07/27/21

Description:

There's a strange problem that I have started noticing with Facebook's login authorization process when accessed via a Facebook login for account creation in an iOS app.

This does NOT happen with all apps. I just spotted this with Flipboard and Etsy - and I assume that it happens with some other apps.

This leaves the user stranded inside the Facebook iOS app - and is really bad end-user experience. 

Take a look at Flipboard's "You previously logged in to Flipboard with Facebook" authorization screen. If the user cancels out of this page:

And then selects the "Cancel" option from this prompt:

The "Cancel" option in the upper left will disappear. This leaves the user...

Completely and totally stranded here. There doesn't appear to be any way to "Cancel" out of anything, and the user is forced to restart the Facebook app. This is a new problem, that I spotted with apps such as Flipboard and Etsy. I don't ever recall seeing this happen before.

Steps to Reproduce:

1. Have a Facebook account that has previously logged into Flipboard 

2. Download and launch the Flipboard app (version 4.2.111)

3.  Pick the three topics to follow and advance to the account login screen

4. Choose the "Continue with Facebook" prompt

5. From the "Flipboard wants to use Facebook" prompt select "Continue"

6. From the "Open in Facebook" prompt select "Open"

7. From the "You previously logged in" page select "Cancel"

8. From the "Facebook wants to open Flipboard" prompt select "Cancel"

9. Watch the "Cancel" in the upper left disappear 

Result: The user gets trapped on a page after canceling out of a Facebook authorization prompt - user is stuck with the Facebook app being unresponsive, cannot exit from a white screen

Expected: User should not be trapped 

Like I said: this seems to be happening with some apps - not all. 

They will now sometimes be stranded!

VRBO Vacation Rentals: iOS Share Sheet: Missing AirDrop icon

 iOS 14.7 on an iPhone 8

VRBO Vacation Rentals (version 2021.14)

Date: 07/26/21

Description:

Here's an odd problem that I don't believe that I have ever seen before. An app called VRBO Vacation Rentals is not displaying the icon for AirDrop in the iOS share sheet.

Take a look at these screenshots:

As you can see, the icon for the AirDrop is missing.

Steps to Reproduce:

1. Launch the VRBO Vacation Rentals app

2. Head to the detail page of any listing 

3. Select the share option 

4. From the iOS Share Sheet, notice that the icon for AirDrop is missing

Result: The icon/image for AirDrop is missing from the Share Sheet when it is activated by the VRBO Vacation Rentals app

Expected: The icon/image for AirDrop should always display - the iOS share sheet should never display a blank or missing icon 

Choose the share option from any listing inside of the VRBO Vacation Rentals app.

The image for AirDrop is missing. 

Note that the icon for AirDrop is missing. 

GETTR app for iOS: The Privacy Policy Link is not working in the App Store

 iOS 14.6 on an iPhone 8

Gettr app for iOS (version 1.0.1)

Date: 07/01/21

Description:

The new Gettr app for iOS is not in compliance with one of the most basic Apple App Store rules.

Apple's App Store Review Guidelines are pretty clear:

Under Section 5.1.1 Data Collection and Storage it states: "All apps must include a link to their privacy policy in the App Store Connect metadata field and within the app in an easily accessible manner."

In the App Store Connect metadata there is a privacy policy link...

However the page it leads to does not display a privacy policy - it looks to be a dead link:

Therefore, the new GETTR app is not in compliance with an app store regulation about accessibility to an app's Privacy Policy from inside of the app store. 

Steps to Reproduce:

1. Head to the Apple App Store

2. Go the GETTR detail page

3. Scroll down and click on the "privacy policy" link

Result: The "Privacy Policy" link for the GETTR app does not lead to GETTR's privacy policy - it leads to a page at getome.com/privacy that displays nothing 

Expected: The "Privacy Policy" link for the GETTR app in the Apple App Store should work and lead to a privacy policy 

Minneapolis Star Tribune app for iOS: Continually Crashes

 iOS 14.6 on an iPhone 8

Minneapolis Star Tribune app for iOS (version 2.2.5)

Date: 06/13/2021

Description:

I spotted this tweet today on Twitter:

@startribune iOS app crashes when an article is opened. Why has it been 7 months since the last update? Are there no incremental bug fixes? Frustrating. CC: @StarTribunePR

— Teeds 🏴‍☠️ (@TeedsTC) June 13, 2021

After reading this tweet, a was curious, so I decided to download the Star Tribune app for iOS myself. This user is absolutely correct - the app just continually crashes.

I took a video of what this looks like:

  

.@StarTribune - this tweet is correct, app is almost unusable for me because of the crashes… https://t.co/7ZkmCYBQyl pic.twitter.com/jK4c9y1RFl

— Random iOS Bugs (@RandomiOSBugs) June 13, 2021

Here's the crash dump:

Steps to Reproduce:

1. Download the Star Tribune app for iOS

2. Scroll through the app and select a featured article 

Result: The Minneapolis Star Tribune app for iPhone is very unstable 

Expected: Should work, especially if users are paying for digital access 

 

CaratLane app for iOS: No ability to delete account

iOS 14.6 on an iPhone 8 

CaratLane app for iOS (version 7.2.0)

Date: 06/08/21

Description:

I just read today that Apple has updated their App Store Review Guidelines. The newly updated guidelines include the following provision regarding the ability of users to delete accounts:

I know it is hard to read, but under 5.1.1 Data Collection and Storage, it says that, "If your app supports account creation, you must also offer account deletion within the app."

Surprising to read about this change, in that huge numbers of apps don't offer this ability. If a user were to point this out in an app review, would this, say, necessitate a change in the app?

As soon as I read this, I checked it with a random app called CaratLane from India. And, sure enough, there's no ability to delete an account after creating one. 

Steps to Reproduce:

1. Download and launch the CaratLane app for iOS

2. Create an account (using email address)

3. Enter into app (signed into account)

4. Head to all areas of profile settings - including "log out" area - no option to "delete account"

Result: The CaratLane app for iOS has no option to "delete account" - the lack of a "delete account" option goes against the newly updated App Store Review Guidelines which state that, "If your app supports account creation, you must also offer account deletion within the app."

Expected: The CaratLane app for iOS must include an option to "delete account"

No option to "Delete Account" is accessible to the user...

No option to delete the account. 

Poparazzi app for iOS: User Restriction of camera roll access is not respected

 iOS 14.6 on an iPhone 8

Poparazzi app for iOS (version 1.0.6)

Date: 05/29/2021

Description:

There's a problem with the Poparazzi app and a camera roll permission prompt. 

After first entering into the app, after account creation, the user is left on a black screen that looks like this:

The user has an option to select the square that is indicated by the arrow. This is album access option. This option brings up a permission prompt to the camera roll...

The user is presented with a permissions prompt about access to the camera roll. If the user selects "Don't Allow"....

Nothing happens! The app still has access to the camera roll! I thought that the new permissions prompts were supposed to specifically handle this functionality better. 

Steps to Reproduce:

1. Launch the app

2. Create an account

3. From the landing screen, select the album icon

4. From the "Would like to access your photos" prompt, select "Don't Allow"

Result: The Poparazzi app has access to the iOS camera roll even after the user specifically selects "Don't Allow" from the prompt

Expected: Not this! This prompt can be more specific