Sunday, March 31, 2019

Joy - Wedding App & Website - log in alert message states that the app wants to use "auth0.com" to Sign In

Joy - Wedding App for iOS (version 0.0.63)
Date: 04/01/2019

Description:

The Joy - Wedding app for iOS has a confusing error message. Both the Facebook and Google log-in prompts alert the user that ""joy" Wants to Use "auth0.com" to Sign In"

I've never seen an alert that states "auth0.com" is about to be used - and I don't believe that this is required.

Steps to Reproduce:

1. Download and launch the Joy - Wedding app (version 0.0.63)
2. Select "Already using Joy? Sign in"
3. Select either "LOG IN WITH FACEBOOK" or "LOG IN WITH GOOGLE"
4. Note that the message states that the app wants to use "auth0.com" to sign in

Result: Both the Facebook and Google log in messages state that the "auth0.com" is requesting access

Expected: If stating "auth0.com" is not required, than it should be removed from the error message 



Sunday, March 24, 2019

Belk app for iOS - Sharing option does nothing when pressed

Belk app for iOS (version 6.3)
Date: 03/25/2019

Description:

The sharing option inside of the Belk app for iOS does not work at all. The sharing icon/arrow does nothing when it is pressed. This reproduces on both an iPad and an iPhone with version 6.3 of the app.

Please see the attached screenshots:

Steps to Reproduce:
1. Download and launch the Belk app for iOS (Version 6.3)
2. Head to any item of clothing offered on the app
3. Scroll down to the share option below an item offered for sale
4. Press the share option for any item that is offered for sale on the app

Result: The sharing icon displayed beneath items for sale on the Belk app does not work - nothing happens when you press it

Expected: The sharing icon inside of the Belk app for iOS should work when pressed

Download and launch the belk app for iOS...

Select a type of product....

From any item that is for sale, scroll down to the bottom of the screen....

The share option does nothing - the pop up does not appear when you press on it.

Thursday, March 21, 2019

The Hairports Blowdry App: Crashes when you select the "Map" option

The Hairports Blowdry app for iOS (version 1.14.24.41)
Date: 03/22/2019

Description:

The Hairports Blowdry app for iOS crashes when the user selects the "Map" option from inside of the app.

Here is a video:



Steps to Reproduce:

1. Download and launch The Hairports Blowdry app for iOS (version 1.14.24.41)
2. Select the "Map" option
3. Wait 3 seconds

Result: The Hairports Blowdry app for iOS crashes after the user selects the "Map" option inside of the app

Expected: The Hairports Blowdry app for iOS should not crash after the user selects the "Map" option inside of the app 

Wednesday, March 20, 2019

lululemon: iOS app: Accents in the physical address of stores are displayed incorrectly

lululemon app for iOS (version 3.7.5)
Date: 03/20/2019

Description:

There is a minor problem with the addresses of the stores listed in the iOS app. Addresses of stores that include accents above certain letters are displayed incorrectly. This looks extremely unsightly if you are marketing the store to European residents.

This does not happen on the website, but it does happen inside of the iOS app. Take a look at some examples from the iOS app:

This is from the Le Marais Showroom in Paris. On the website, the accent character is displayed correctly. It is not displayed corrected in the iOS app.

Some more examples.

lululemon: Facebook Messenger Sharing: No link to the product being shared via FB Messenger

lululemon app for iOS (version 3.7.5)
Date: 03/20/2019

Description:

There is a minor bug with the lululemon app for iOS. When you go to any product, there is an option to share the item on social media.

When the user shares an time using the Facebook Messenger option, there is no link to the product - or even a picture.

This is odd, as the social sharing options work for text message/email/twitter/tumblr. Please fix, and include a link to the product being shared, if the user shares the product using the Facebook Messenger option.

Steps to Reproduce:

1. Download and launch the lululemon app for iOS (version 3.7.5)
2. Go to any product in the app
3. Head to the "Share" option
4. Select "Messenger"
5. Share the item

Result: There is no link to the product being shared, when the user shares an item from the iOS app using the Facebook Messenger extension that appears from "share"

Expected: There should be a working link generated from sharing a product using Facebook Messenger

Please see the attached screenshots:

Go to any product in the iOS app....

Select the "Share" option from any product....
No link when shared via Facebook Messenger.

Monday, March 18, 2019

One:Night - Facebook Messenger Sharing - No link to download the app when sharing something via Facebook Messenger

One:Night app for iOS (version 1.7.5)
Date: 03/18/2019

Description:

With the current version of the One:Night app for iOS, if the user shares a hotel location using Facebook Messenger, there is a default message that appears. However, there is no link the accompanies the message.

Here is what someone will see when someone shares a hotel location from inside of the One:Night app, to one of their friends on Facebook Messenger:


As you can see, no link. Here is the same message, when sent via email:

This time, there is a working link, as you can see.

If you could, please add a working link to messages sent via Facebook Messenger, from inside of the One:Night app. Thank you!

Steps to Reproduce:

1. Download and launch the One:Night app
2. Select any city - Select any hotel
3. Scroll down to the "Share One Night" sharing option 
4. Select Facebook Messenger and share to another person on FB Messenger

Result: there is no working links to the One:Night app from messages sent via FB Messenger from the "Share One Night" option inside of the One:Night app

Expected: there should be a working link in the Facebook Messenger default message sent from inside of the One:Night app



Thursday, March 14, 2019

ROMWE: Facebook Sharing: Placeholder text in sharing message

ROMWE app for iOS (version 4.2.0)
Date: 03/14/2019

Description:

There is placeholder text present when a user shares a product using the Facebook share feature in the ROMWE app for iOS.

After sharing something to Facebook, the message that is displayed will say something like, "Shop [good_name] at ROMWE, discover more fashion styles online."

The description of what is being sold is missing.

Please see the attached screenshot.




Steps to Reproduce:

1. Download and launch the ROMWE app for iOS (version 4.2.0)
2. Browse as a guest
3. Head to any product - select the icon in the upper right hand corner of the screen
4. Share to Facebook

Result: Sharing a product to Facebook from the ROMWE iOS results in a message that has placeholder text. The default sentence of "Shop [good_name] at ROMWE, discover more fashion styles online." appears

Expected: The "[good_name]" in the sentence that is displayed when sharing to Facebook should be either changed or removed.

Wednesday, March 13, 2019

Zappos: Facebook Messenger Sharing: A "403 Forbidden" error message is displayed during Facebook Messenger sharing

Zappos app for iOS (version 5.1.0)
Date: 03/13/2019

Description:

A "403 forbidden" message appears in the preview image when you go to share a Zappos product. This happens when you use the Facebook Messenger option and attempt to share a product from the iOS app, via FB Messenger.

Please see the attached screenshots.

Steps to Reproduce:
1. Download and launch the Zappos iOS app (version 5.1.0)
2. Go to any product in the app
3. Select the sharing option in the upper right hand corner of the screen
4. Select Facebook Messenger
5. Note that the preview message displays as "403 Forbidden"

Result: When sharing a product from the Zappos iOS app, the preview image generated by Facebook Messenger displays as "403 Forbidden"

Expected: Users should never see a "403 Forbidden" error message from a legitimate link shared via Facebook Messenger

If you send a user a Zappos product via Facebook Messenger, this is what the link will look like when they open Facebook Messenger. 403 Forbidden makes users nervous about opening the link...


Select the share option in the upper right hand corner of the screen, from any product featured on the app..

The preview image in Facebook Messenger is a "403 Forbidden" error message. Please fix! 

Friday, March 8, 2019

River Island: Facebook Messenger sharing: No link created when sharing a product from the app

River Island iOS app (version 5.6)
Date: 03/09/2019

Description:

Facebook Messenger sharing of a product that's featured in the app doesn't work. If the user attempts to to share a product that's featured in the River Island app using the Facebook Messenger sharing option, there is no link that's created - only a photograph of the product.

This would result in a potential loss of sales - the vast majority of apps generate a link when sharing using Facebook Messenger.

This problem reproduced for me, using both an iPad and an iPhone. Please fix!

Please see the attached screenshots.

Steps to Reproduce:

1. Download and launch the River Island iOS app
2. Go to any product
3. Select the "Share" option
4. Choose "Messenger"
5. Note that photograph (but NO link) is created

Result: There are no links to a product if it is shared using Facebook Messenger from inside of the River Island app

Expected: There should be a link back to a product if it is shared from inside of the River Island app using Facebook Messenger

Choose the sharing option. Select the Facebook Messenger option....

No link to the product - only an image...

Only an image is sent in Facebook Messenger.



Wednesday, March 6, 2019

Azazie App for iOS: App requires Twitter DM access

Azazie iOS app for iOS (version 2.6.0)
Date: 03/07/19

Description:

The Azazie app for iOS has some issues with twitter sharing. The when the user tries to share a dress, a login to the Twitter API is presented. This login prompt states that Azazie requires the user to grant the app full access to Twitter's Direct Messages - this is very unusual, and I can count on one hand the number of times I have seen an app require direct message access. I believe that this is probably a mistake on your part, and you don't want to require users to hand over this access to share a dress on Twitter.

This also occurs after the user declines (selects "cancel") from the Twitter prompt.





Steps to Reproduce:
1. Download and launch the Azazie iOS app
2. Skip the intro
3. Go to any dress
4. Select the twitter option

Result: The app requires full direct message access if the user wants to share a dress

Expected: Few apps require full direct message access for users to link their iOS app/share content with twitter - shouldn't be doing this, in my opinion