Friday, May 17, 2024

flySEA app for iOS: Searches for Single Characters Crashes App

 iOS 17.4.1

flySEA app for iOS (version 2.5.24009)

05/18/2024

Description:

The flySEA app for iOS has an easily reproducible crash. If the user searches for single characters in the search box, the app crashes.




Steps to Reproduce:

1. Download and launch the flySEA app for iOS 

2. Click inside the "Enter flight number, city, airport or airline" search box

3. From the "Add a Flight" screen, enter in a single character "a" into the search box

4. Click on blue "Search" button on the keyboard

Result: the flySEA app crashes if the user runs a search for a single character from search input box on the "Add a Flight" screen

Expected: the flySEA app should not crash if the user runs a search for a single character in the search input box 



Download and launch the flySEA app for iOS.


Click inside of the "Enter flight number, city, airport or airline" input box.


Enter in a single character and select search: the app crashes. 






Monday, April 29, 2024

Australian Ugg Original Au app for iOS: App Store Link Does Not Work

 iOS: 17.4.1

Australian UGG Original AU app for iOS (version 1.4)

Date: 04/29/2024

Description:

Hello, there's a problem with the link to the Australian Ugg Original AU app that is accessible via the "Share this app" option inside of the app.

The link looks like this: itms-apps://itunes.apple.com/app/id1592695994

And it isn't active. There are articles about this being a common problem on the internet


Steps to Reproduce:

1. Download the Australian UGG Original AU app for iOS (version 1.4)

2. Launch the app - select the side bar in the upper right 

3. Scroll down and select "Share this app"

4. Select any option email/Messenger

Result: the auto-generated app store link does not work 

Expected: the auto-generated app store link should always be active and take the user to the app in the app store 


Select the "Share the app" option...





Wednesday, April 24, 2024

Coverstar - Positive Social app for iOS: Locking Phone WIth Amazon Cognito Dialog On Screen Turns App Unresponsive

 iOS 17.4.1

Coverstar - Positive Social app for iOS (version 8.0)

Date: 04/24/2024

Description:

Here's an odd bug, the likes of which I can't say I exactly seen before with an iOS app! There's an app called Coverstar - Positive Social. 

The app has an option to use Google credentials to create an account. If the user selects either the "Continue with Apple" or the "Continue with Google" options, a dialog about amazoncognito.com appears on screen. 

That dialog looks like this:


If the user locks the iPhone while this dialog is on screen, the app becomes, seemingly, permanently disabled until the app is reset. 


The user becomes stuck on this screen, with everything completely unresponsive. Exiting and relaunching the app doesn't work either...


Here's a video I captured of what this unresponsiveness looks like:



Steps to Reproduce:

1. Download and launch the Coverstar - Positive Social app for iOS

2. Select the "Profile" icon in the bottom right 

3. Select "Sign Up"

4. From the Sign up for Coverstar pop-up, select either "Continue with Apple" or "Continue with Google"

5. With the ""Coverstar" Wants to Use "amazoncognito.com" to Sign In" message on screen, press the side button on the iPhone 

6. Unlock the phone and return to the app

Result: Locking the phone while the ""Coverstar" Wants to Use "amazoncognito.com" to Sign In" message is displayed inside of the Coverstar app freezes the app - the app is unresponsive until there is a hard restart of the app

Expected: Locking the phone while the ""Coverstar" Wants to Use "amazoncognito.com" to Sign In" message is displayed inside of the Coverstar app should NOT freeze the app 

Tuesday, April 23, 2024

Gauth: AI Study Companion app for iOS: Easy to Get Stranded on the Privacy Policy and Terms of Service Page

UPDATE: The following reply was received after this problem was documented in a review in the App Store:



 


iOS 17.4.1

Gauth: AI Study Companion app for iOS (version 1.44.1)

Date: 4/23/2024

Description:

There's an easy to reproduce functional bug with the current version (1.44.1) of the Gauth app for iOS. If the user loads the app for the first time they are presented with a "Terms & Privacy" pop-up message at launch. 

If the user takes a moment to read either the "Terms of Service" or "Privacy policy" links on this pop-up message, they basically become stranded. There is no "back" out of either dialog. The user is forced to do a forced re-boot of the app. 

This is really bad end-user experience.

Here's a video of the problem:



Steps to Reproduce:

1. Download and launch the Gauth: AI Study Companion app for iOS (version 1.44.1)

2. From the "Terms & Privacy" pop-up select either "Terms of Service" or "Privacy policy"

3. Try to back out - get the app to start

Result: If the user selects either the "Terms of Service" or "Privacy policy" links from the "Terms & Privacy" pop-up that is displayed at launch the user becomes stranded on these pages - no way to back out and get back into the app.

Expected: User should have a means of backing out from the "Terms of Service" and "Privacy policy" links and re-enter back into the app 

Please take a look at the screenshots below:


Download and launch the Gauth: AI Study Companion app for the first time..


Launch the app.

Select either the "Terms of Service" or Privacy policy" links...


User is stuck on these pages - the app requires a forced reset to work. 










Monday, April 22, 2024

Chico's Women's Clothing app for iOS: Terms of Use and Privacy Policy links not working

 iOS: 17.4.1

Chico's - Women's Clothing app for iOS (version 3.0.0)

Date: 04/22/2024

Description:

There's a problem with the "Terms of Use" and "Privacy Policy" links inside of the iOS app when the user is registering a new account. Neither of these links seem to work. Clicking them does not take the user to a "Terms of Use" or a "Privacy Policy". Oddly, if the user does press these links, during account creation, they seem to activate after the user enters the app. 


You can see the "Terms of Service" and "Privacy Policy" links in this screenshot:


Selecting either of these links does not activate them.


Steps to Reproduce:

1. Download the Chico's - Women's Clothing app for iOS

2. From the "Welcome!" screen, select "Register"

3. From the "By creating an account, you agree to the Terms of Use, Privacy Policy, and rewards program Terms & Conditions." select either "Terms or Use" or Privacy Policy"

Result: the "Terms of Use" and "Privacy Policy" links on the Register screen are not active 

Expected: that the "Terms of Use" and "Privacy Policy" links on the Register page work and are active 



Download and launch the Chico's - Women's Clothing app for the app store...


Launch the app...


Select the "Register" option...


Select either the "Terms of Use" or "Privacy Policy" links...

 

The "Terms of Use" and "Privacy Policy" links to NOT lead to this information...












Wednesday, March 20, 2024

USMC Reserve Connect app for iOS: App Crashes After "Podcast RSS" Option Is Selected

iOS 17.4


Date: 03/20/2024

Description:

The USMC Reserve Connect app for iOS crashes after the "Podcast RSS" option is selected. The crash is 100 percent reproducible at the moment. 

Here's the crash dump:








Steps to Reproduce:

2. Launch the app and select "Social Media" from the home screen
3. From the Social Media page select "Podcast RSS"

Result: The USMC Reserve Connect app for iOS crashes after the user selects "Podcast RSS"

Expected: The USMC Reserve Connect app for iOS should not crash after the users selects "Podcast RSS"

Take a look at the screenshots below:


Download and launch the USMC Reserve Connect crash for iOS...

 

Select the "Social Media" option...










Tuesday, March 12, 2024

Vinovest app for iOS: New Account - App Crashes After Selecting "Transactions" Under the Wine Section

 iOS 17.4

Vinovest app for iOS (version 1.37.0)

Date: 03/12/2023

Description:

The Vinovest app for iOS continually crashes for me. This occurs after I select the "Transactions" option under the wine section.

This happens to me after I select the "Wine: Let our sommeliers & algorithm build your wine portfolio."area of the app.


Select the Wine portion of the app...


Select "Transactions"



This appears to be the crash dump:


Crash dump.



Steps to Reproduce:

1. Launch the Vinovest app for iOS

2. Log-in with Apple ID account

3. Select the "Wine: Let our sommeliers & algorithm build your wine portfolio."option

4. Select "transactions"

Result: With a newly created Vinovest account, the Vinovest app crashes after I select the "Transactions" option under the Wine section 

Expected: The Vinovest app for iOS should not crash after the user selects the "Transactions" option 


Launch the app...

Select the "Wine" option...

Select the "Transactions" option.






Tuesday, February 27, 2024

Steller: Plan and Book Trips app for iOS: Exiting Out of Twitter Authorization Login Freezes App

iOS 17.3.1

Steller: Plan and Book Trips app for iOS (version 11.2.1)

Date: 02/27/2024

Description:

There is an unusual problem with the Steller app and the option to create an account using the Twitter authorization login. 

If the user exits out of the Twitter authorization, the Steller app freezes.

 


Steps to Reproduce:

1. Download the Steller: Plan and Book Trips app for iOS (for the first time)

2. Launch the app 

3. Scroll through the 3 splash screens and select "Continue"

4. From the Create your account screen, choose the "X" option

5. Advance to the Twitter authorization login (via a Twitter iOS app installed on phone)

6. Cancel out of the "Authorize Steller App to access your account?" Twitter login 

Result: User is returned to an unresponsive Steller app - app appears (?) to be permanently frozen until the user deletes or manually restarts the app 

Expected: The Steller app should not become unresponsive if the user cancels out of the Twitter authorization login page - I do this exact same thing with every app that I find that has a Twitter/X login for account creation and I have never encountered an app that does this

This is easier to show than to describe, so please see the attached screenshots:

Steller app splash screen
Advance through this screen...

Advance through this screen...

Select the "Continue" option...

Select the "X" Twitter login...

Cancel out of the login...

App is unresponsive. 













Tuesday, February 6, 2024

Capsule Clothing Store app for iOS: Disabling Camera Access Results in a Non Responsive Black Screen That Strands the User

 iOS 17.3

Capsule Clothing Store App for iOS (version 1.6)

Date: 02/06/2024

Description:

There is a problem with how the Capsule Clothing Store app responds to having camera access disabled. Like many e-commerce apps, the Capsule Clothing Store app has a feature to use bar code searches. 

If the user selects this bar code option:




They are presented with a confirmation message about enabling camera access. If the user declines camera access, the user will always be presented with a screen that they can't exit out of if camera access is disabled. Nearly every app I have ever used presents a message stating that camera access has been disabled, and provides a link to the Settings app to enable camera access. 

This Capsule Clothing Store app basically strands the user on each subsequent visit into the bar code area. I haven't ever seen this with any other app. 


Steps to Reproduce:

1. Download and launch the Capsule Clothing Store app for iOS (version 1.6)

2. Select the bar code symbol next to the search box 

3. Decline camera access 

4. With camera access disabled, re-launch the app 

5. Select the bar code symbol next to the search box 

Result: Selecting the bar code search option with camera access disabled results in the user being stranded on an unresponsive screen - no way to exit out 

Expected: Having camera access disable and then selecting the bar code search option should not result in a completely unresponsive Capsule Clothing Store app 

This is easier to show than to describe, so please take a look at this:


Camera access for the Capsule Clothing Store app is DISABLE. Now launch the app...


With camera access disabled, select the bar code option...


The user becomes stuck on an unresponsive screen. 











Friday, February 2, 2024

ai LaMo app for iOS: App Crashes if Google Sign-in Is Dismissed

 iOS: 17.3

ai LaMo app for iOS (version 1.1.21)

Date: 02/02/2024

Description:

There is an easy to reproduce crash with the current (version 1.1.21) version of the ai LaMo app for iOS. If the user cancels out of the Google login at account, the app crashes.

Here's an image of the crash dump:



This crash occurs after the user selects "Continue with Google" 

Steps to Reproduce:
1. Download the ai LaMo app for iOS (version 1.1.21)
2. Select the "Continue with Google" option 
3. From the "ai LaMo" Wants to Use "google.com" option select "Cancel"

Result: the ai LaMo app (version 1.1.21) will crash if the user cancels out of the Google sign-in

Expected: the ai LaMo iOS app (version 1.1.21) should not crash if the user cancels out of the Google sign-in


Launch the ai LaMo app for iOS.


Select the "Continue with Google" option...


The app crashes after the "Cancel" option is selected.
















Tuesday, January 30, 2024

Dynamite app for iOS: App Crashes After "Find a Store" is Selected

 iOS 17.3 

Dynamite app for iOS (version 3.26)

Date: 01/29/2024

Description:

The Dynamite app for iOS (version 3.26) continually crashes when the user selects the "Find a store" option. I am using the app outside of the US and Canada, but regardless, no app that is downloadable from the Apple App Store should crash if a user attempts to use it. 

Here's an image of the crash dump:


Dynamite app Crash Dump

Steps to Reproduce:

1. Launch the Dynamite app for iOS (version 3.26)
2. Select the search box at the top of the screen 
3. Select "Find a store"

Result: The Dynamite app for iOS (version 3.26) crashes for me, after I select the "Find a store" option 

Expected: The Dynamite app for iOS (version 3.26) should not crash after the user selects the "Find a store" option 

Please see the attached screenshots:






Select the Search box at the top...

Select the "Find a store" option...





App crashes 100% for me.

Friday, January 12, 2024

Hypebae app for iOS: iOS Share sheet - Instagram Stories Icon is Missing

 iOS 16.7.4

Hypebae app for iOS (version 3.46)

Date: 01/12/2024

Description:

Minor bug with the current (3.46) version of the Hypebae iOS app. After selecting "Share this app" and opening up the iOS share sheet, the Instagram Stories icon is missing. This problem is specific to the Hypebae app. 


Please see the attached screenshots. 

Hypebae app

Launch the app and select "Account" in the bottom right...


Select the "Share this app" option...


Select this option from the iOS Share Sheet...


The Instagram Stories icon is missing. This problem is specific to the Hypebae app. 





Steps to Reproduce:

1. (on an iOS device that has Instagram downloaded) Download and launch the Hypebae app for iOS

2. Select the profile option 

3. Select the "Share this app" option 

4. Select the "..." option from the share sheet 

5. Scroll down to "Instagram Stories"

Result: The icon for "Instagram Stories" is missing 

Expected: The icon for "Instagram Stories" should not be missing