Sunday, February 12, 2023

Vylo app for iOS: App crashes if camera switcher activated while camera permissions disabled

 iOS 16.3

Date: 02/12/2023

Vylo app for iOS (version 1.1.20)

Description:

There is an easy to reproduce crash with the current version (1.1.20) of the Vylo app for iOS. This app happens if the user declines camera access and then enters into the Record Video screen and selects the camera switch option. 

I always attempt this with every app that I download, and this was the rare (perhaps only) time that it crashes an iOS app. Here's a link to a video of the crash. 

Download the Vylo app and set it so that the app does NOT have camera access. 

Screenshot of the crash dump. 






Steps to Reproduce:

1. Create a Vylo account

2. Decline camera access 

3. With camera access declined, select "+ Create"

4. Select "Record Video"

5. From the AVCam prompt, select "OK"

6. Select the Camera Switch option in the bottom right corner of the screen

Result: The Vylo app will crash if the use selects the camera switch option with camera access declined 

Expected: App should not crash if the camera switch option is activate with camera access declined 

With camera access declined, select the "+ Create" option...

With camera access declined, select "Record Video"

Select the "OK" option...

The app will crash after the camera switch option is activated. This is a rare crash, as I do this with every app I download and have never seen this particular crash, to my recollection. 








Friday, February 10, 2023

Vylo app for iOS: Facebook login screen has non-working Privacy and TOS links

 iOS 16.3

Date: 02/10/2023

Vylo app for iOS (version 1.1.20)

Description:

The Vylo app for iOS has an option to use Facebook credentials to create an account. One minor problem: the login confirmation page displayed inside of the Facebook app has non-working Privacy Policy and Terms of Service links. 

Selecting either the Privacy Policy or Terms of Service links will land the user on a page that says, "The page you requested was not found."

Take a look:


Steps to Reproduce:

1. Download the Vylo app for iOS (version 1.1.20)

2. From the "Join the conversation." page, select "Continue with Facebook"

3. From the in-app prompt, select "Continue"

4. From the "Open in Facebook" prompt, select "Open"

5. From the requesting access page, select either "Privacy Policy" or "Terms of Service"


Result: The "Privacy Policy" and "Terms of Service" links on the Facebook login confirmation page are not working/don't take the user to valid documentation 


Expected: Links such as "Privacy Policy" and "Terms of Service" should always work 

Select the "Continue with Facebook" option...

Select the "Continue" option from this prompt...

Select the "Open" option from this prompt...

Select either the "Privacy Policy" or "Terms of Service" links...

No Privacy Policy or Terms of Service 










Sunday, December 25, 2022

IZIon24: Bảo hiểm bỏ túi app for iOS: FAQ section in Guest Mode crashes the app

iOS 16.2

Date: 12/25/22

IZIon24: Bảo hiểm bỏ túi app for iOS (version 1.0.84)

Description:

IZIon24: Bảo hiểm bỏ túi is a Vietnamese insurance app that is available to download from the Apple App Store. The app has English and Vietnamese language options. 

The app seems to always crash when the user selects the "Guest Mode" option, and then selects the FAQ.

Take a look at the following screenshots:

Screenshot of the login page for an app called IZIon24: Bảo hiểm bỏ túi

Select the "Continue as Guest" option at the bottom of the screen....



Select the "FAQ" - the app will crash.


Steps to Reproduce:

1. Download and launch the IZIon24: Bảo hiểm bỏ túi app for iOS

2. Select the "Continue as Guest" option (English or Vietnamese)

3. Select the "FAQ"

Result: Selecting the FAQ in theIZIon24: Bảo hiểm bỏ túi app for iOS crashes the app

Expected: Select the FAQ should not crash the app 

Sunday, October 16, 2022

Facebook app for iOS: Blocking accounts using in-app blocking option results in white screen of death

iOS 16.0.3

Facebook app for iOS (version 388.0)

Date: 10/16/2022

Description:

Here's a problem that I encountered today with the current version (388.0) of the Facebook app for iOS. If the user uses the block option that is presented when reporting an account for a violation of community standards, the app frequently (always?) ends up in an unresponsive state with a "white screen of death" being displayed to the user.

I got this problem to reproduce on an iPhone 8 running iOS 16.0.3 and an iPhone 6 running iOS 15. This problem is reproducing with the current version of the Facebook iOS app:




I managed to take a video of the problem, which I uploaded to Twitter:




Steps to Reproduce:

1. Launch the current version of the Facebook app for iOS (version 388.0)

2. Become perturbed by a Facebook account 

3. Report the account using the "Report profile" feature  

4. Report the account as a "Fake account"

5. From the "Does this go against our Community Standards?" prompt select "Submit"

6. From the "Thank you, we've received your report" prompt select "Next"

7. From the "What else would you like to do?" prompt select "Block ______'s profile" then select "Done"

8. From the "Block ________?" prompt select "Block"

Result: Blocking accounts using the in-app block feature results in the Facebook app becoming stuck in an unresponsive state 

Expected: Blocking accounts using the in-app blocking featured should NOT result in the Facebook app becoming unresponsive 


Here's a Facebook account with an offensive name that is engaged in behavior that likely violates community standards.

Report this account as a "fake account"

Report the account for violating community standards...

Select "Next"

Select the Block option from this option screen...


Select the "Block" option - app becomes unresponsive on a white screen of death.










Saturday, September 24, 2022

Zalando app for iOS: "Share our app" option does not work using Facebook Messenger - no link is generated

 iOS 16

Zalando app for iOS (version 22.12.0)

Date: 09/23/22

Description:

Minor problem with the "Share our app" feature. There is no link to the app if the user attempts to share using Facebook Messenger from the iOS Share Sheet.

The "Share our app" option creates a working link when using the email/text message/Facebook options. There is no working link when sharing using Facebook Messenger.

Steps to Reproduce:

1. Download the Zalando app for iOS 

2. Select the person figure in the bottom right

3. From the "APP SETTINGS" screen select "Share our app"

4. From the iOS Share Sheet select Facebook Messenger 

Result: No link is generated when using the Facebook Messenger option from the iOS Share Sheet to share an invitation to download the Zalando app

Expected: There should always be a link to download the Zalado app

Select the "Share our app" option...

There's no auto-generated link. It should be this link: https://apps.apple.com/app/id585629514



No link to the app!

The email invite has a link. 



Tuesday, August 30, 2022

Tastemakers app for iOS: Privacy Policy link in app store does not lead to written Privacy Policy

iOS 15.6.1 

Date: 08/30/2021

Tastemakers Restaurant Reviews app for iOS (version 1.2.0)

Description:

The Privacy Policy link in the app store listing for Tastemakers Restaurant Reviews does not lead to a written privacy policy.


Steps to Reproduce:

1. Head to the Apple app store listing for Tastemakers Restaurant Reviews 

2. Click on the "developer's privacy policy" link

3. Note the lack of a written policy on the destination page: https://tastemakersapp.com/

Result: The "developer's privacy policy" link for Tastemakers Restaurant Reviews does not lead to a written privacy policy 

Expected: Per app store rules, each app listing should lead to an "accessible" privacy policy



Head to the product listing for the Tastemakers app for iOS


Click on the "developer's privacy policy" link...


No written privacy policy is to be found. 











Wednesday, August 17, 2022

Snap! Raise Website Cookie Pop-Up: Dead Privacy Policy Link

Date: 08/17/2022

Note: This isn't an issue with an app - it's an issue with a pop-up I received using Mobile Safari. Also reproduced on a Chromebook.

Description:

The "Privacy Policy" link in the Cookie pop-up is dead. When selected using Safari Mobile, user is taken to a blank screen.

See screenshots:

There is a "Privacy Policy" link on this cookie pop-up.

It is supposed to go to the link above.

Instead it just strands the user on this screen - Safari Mobile. 

Steps to Reproduce:

1. Using an iPhone, head to snapraise.com
2. From the Cookie Pop-Up, Click on "Privacy Policy"

Result: The "Privacy Policy" link on the Cookie pop-up does not work - strands user on an blank screen

Expected: A "Privacy Policy" link in a Cookie pop-up should always work 



This link: https://www.snap-raise.com/privacy-policy

Takes me here: