Thursday, June 27, 2024

RSBN - Right Side Broadcasting Network app for iOS: Awkward Error Messaging after Cancelling Apple Sign-In

 iOS 17.5.1

Right Side Broadcasting Network (RSBN) app for iOS (version 7.0)

06/27/2024

Description:

There's a less than user friendly error message displayed by the RSBN app after the user cancels out of an Apple Sign-in.

This is the message that is displayed:


The Human Interface Guidelines from App state that error messages should be clear, concise and user-centric. This error message is not that. 


Steps to Reproduce:

1. Launch the RSBN app (version 7.0)

2. From the RSBN landing screen in the app, select the gear in the upper right hand corner

3. Select "Create Account or Log in"

4. From the "Register for a Free Account" screen select "Sign in with Apple"

5. Cancel out of the Apple Sign-in 

Result: A less-than-informative and non-user friendly error message is displayed by RSBN app after the user cancels out of the Apple sign-in pop-up

Expected: If the user dismisses the Apple sign-in pop-up error messages a more informative error message should be displayed 

After launching the app, select the gear option in the upper right hand corner. 

Select the "Create Account or Log In" option on this screen...


Select the "Sign in with Apple" button. Dismiss the pop-up...

A less than informative error message is displayed. 












No comments:

Post a Comment